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Exactly What to Say

The Magic Words for Influence and Impact
Lu par : Phil M. Jones
Durée : 1 h et 14 min
Catégories : Anglais - Business, Sales

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Description

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones

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  • Global
    4 out of 5 stars
  • Interprétation
    5 out of 5 stars
  • Histoire
    4 out of 5 stars
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  • A. Yoshida
  • 28/05/2018

Handful of Good Scripts

This is a compact book filled with scripts to use in conversations to influence people, such as:
- How open minded would you be in trying the alternative
- Just imagine... (for example, just imagine how things will be in six months after you implement this or just imagine the impact this could have)
- When would be a good time to... (when the person is too busy to listen to your idea)
- What's the best number to contact you at (instead of can I have your number)
- What most people would do in this situation is...
- Before you make your mind up... let's make sure you looked at all the facts
- If I can... then will you...
- Just one more thing... (when the conversation is almost ready to end, introduce a little idea)

238 sur 252 personne(s) ont trouvé cet avis utile.

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    5 out of 5 stars
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  • Melissa Agnes
  • 08/12/2017

A must-listen/read... if you deal with humans

Would you consider the audio edition of Exactly What to Say to be better than the print version?

Depends on your preference. What I will say, is that the content and the way Phil delivers it in the audio version, made this listen incredibly valuable and impactful, as well as fun to listen to. Listening to this audio book, I felt as though I was sitting next to a friend who was sharing valuable information with me, rather than listening to an author who was talking at me. This resulted in me enjoying the experience more, as well as the content being far more impactful.

What did you like best about this story?

The direct applicability of the content.

What insight do you think you’ll apply from Exactly What to Say?

This book delivers a ton of a-ha moments, throughout its entirety. All of which are directly applicable in multiple areas of your life.

Any additional comments?

If you deal with people in your personal and professional life, then you need to read / listen to this book.

179 sur 196 personne(s) ont trouvé cet avis utile.

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    2 out of 5 stars
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  • Michael
  • 24/05/2018

Just a bunch of buzzwords to keep convo going

Book was read well by narrator which is why I finished it.

He actually tries using his tactics on you throughout the book.

Just a bumch of counter arguments to keep conversation alive.

Summary: Don't take no for an answer,.

59 sur 67 personne(s) ont trouvé cet avis utile.

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    4 out of 5 stars
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    5 out of 5 stars
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    3 out of 5 stars
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  • Todd
  • 21/05/2018

Good but many of the techniques are overused

This short book has many good techniques, but some of them are so commonly overused by sales people that they probably have the opposite effect of what they are intended for.

30 sur 34 personne(s) ont trouvé cet avis utile.

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  • Ginger Beard Man
  • 16/04/2018

Powerhouse Persuasion Book

This tightly compacted instruction manual is the best book I've heard since reading Cialdini's works. Best money I've ever spent on a persuasion book.

29 sur 33 personne(s) ont trouvé cet avis utile.

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    5 out of 5 stars
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  • weston
  • 09/05/2018

Well worth it

No matter if you are in sales, leadership, or simply trying to enhance your bonds with others - applying these 'magic words' will help you reach your goals!

34 sur 39 personne(s) ont trouvé cet avis utile.

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  • Patrick Ferry
  • 15/01/2018

a fun read if you are in sales<br />

I have studied sales influence persuasion and written thousands of different scripts for multiple different products and services his words choices and examples are spot-on I use all of them regularly subconscious some subconscious but I was thrilled to hear it all

37 sur 44 personne(s) ont trouvé cet avis utile.

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  • Diana G
  • 09/04/2018

Simple, to-the-point, immediately actionable!

Any additional comments?

Excellent! So simple and immediately actionable. Engaging narrator. Great, to-the-point information! The quick examples of how to use his specific word combos were just enough to get you thinking how you can tailor them for your own purposes, without feeling bogged down by long stories that may or may not apply to you. Just perfect! Will be revisiting this I'm sure.

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    1 out of 5 stars
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  • Claire
  • 06/06/2019

Waste of time.

This might be useful for freshmen in highschool, but not to any professionals. These are cheap and simplistic phrases that virtually everyone has already heard before. "Don't worry" was my favorite. Thanks, I'm cured from all my anxiety...

3 sur 3 personne(s) ont trouvé cet avis utile.

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  • G. Rivas
  • 15/08/2018

A list of phrases that work

A list of phrases that work but nothing new if you have been in sales.

3 sur 3 personne(s) ont trouvé cet avis utile.