Épisodes

  • Episode 70 | Let AI Write Your Next 5-Star Review (for Your Customers!)
    Jun 1 2025
    For over ten years, my team and I have been like your marketing superheroes, helping businesses just like yours get noticed online and grow. We've seen it all, and we know that reviews are like gold for your business. Think about it: When you're looking for a new restaurant, a good plumber, or even a new hair salon, what's the first thing you do? You check the reviews, right? You want to see what other people are saying. You want to know if this business is trustworthy. You want to know if it's worth your time and money. Reviews are like word-of-mouth, but online. And they have a HUGE impact. Did you know that a whopping 93% of consumers say online reviews influence their purchasing decisions? [SocialPilot] That's almost everyone! And get this: Businesses with four or more stars earn 52% more revenue than those with fewer stars [Harvard Business Review]. Reviews are not just nice to have; they are essential for your bottom line. But here's the problem: Getting customers to actually write those reviews can be like pulling teeth! They love your business. They're happy with your service. But when you ask them to write a review, they freeze. They stare at a blank screen. They don't know what to say. They're busy. They forget. That's where AI comes in. Yes, that's right! Artificial Intelligence can be your secret weapon for getting more amazing reviews. And I'm not talking about fake reviews. I'm talking about helping your real customers write genuine, glowing reviews that will make other people want to choose your business. The “Blank Screen” Problem: Why Customers Struggle to Write Reviews You've probably seen it yourself. You ask a happy customer to leave a review. They say, “Sure, I'll do that!” Then… nothing. Days go by. Weeks go by. No review. Why is it so hard? They don't know what to say: Many people feel awkward writing about themselves or a business. They don't know where to start. They worry about sounding silly or boring. They stare at that empty box.They're busy: Let's face it; everyone is busy. Taking the time to open a computer, go to a review site, and write a thoughtful review can feel like a chore.They forget: They intend to write a review, but then life gets in the way. New emails pop up. Kids need something. They simply forget. The result? You miss out on valuable reviews that could bring in new customers. It's like leaving money on the table. Studies show that businesses are missing out on an average of 82% of potential reviews [Podium]. That's a huge number! Think of all the positive things your customers could be saying! AI to the Rescue: Our AI Review Builder Program Changes Everything! AI is changing everything, from how we drive cars to how we shop online. Now, it can even help your customers write amazing reviews, and my team at Business Solutions Marketing Group has a special program just for that: our AI Review Builder! Here's how our AI Review Builder program works, making it super simple for your customers to share their great experiences: Simple Setup: We set up the program for you. It's super easy and doesn't take much of your time. We create a special, branded “microsite” or “review funnel” just for your business.Automated Requests: After a customer has a great experience, our program sends them a friendly message. This can be through a text message or an email. It's polite, and it reaches them right on their phone or computer.Smart Guidance for Positive Experiences: If a customer has a positive experience (they choose five stars), our system guides them directly to the big public review platforms. This means Google Reviews, Yelp Reviews, or Facebook Reviews. The system makes it easy for them to jump right to the review page.Capture Negative Feedback Privately: This is a fantastic feature! What if a customer had a less-than-perfect experience? If they choose a lower star rating (like 1, 2, 3, or 4 stars) on our microsite, they are not sent to a public review platform. Instead, they are taken to a private feedback form. This lets them tell you what went wrong directly, without posting it publicly. This gives you a chance to fix the problem and make things right before it becomes a public complaint.Easy-to-Use Dashboard: You get a special dashboard where you can see all your new reviews coming in, track your star rating, and even manage your private feedback. It's a clean, easy way to stay on top of your reputation. The result? You get more high-quality reviews on the platforms that matter most. Your customers feel supported. And your business shines online. The Amazing Benefits of Our AI Review Builder (Numbers That Will Blow Your Mind!) This isn't just a cool idea; our AI Review Builder is a game-changer for your business. Here are some of the incredible benefits, backed by real data: Massive Increase in Review Volume: Businesses using AI-powered review generation tools, like ours, see a dramatic increase in the number of reviews they receive. Some ...
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    3 min
  • Episode 69 | Google Reviews | Can You REALLY Make a Bad One Disappear
    May 29 2025

    Google Reviews | Can You REALLY Make a Bad One Disappear (800) 587-0366 | https://businesssolutionsmarketinggroup.com/services/review-removal-service/ Bad Review Got You Down? Can You REALLY Get It REMOVED? (YES!) Hey Small Business Owners! Linda Donnelly from Business Solutions Marketing Group here. You know that gut-punch feeling when you see an unfair or even FAKE review? It hurts! And it costs you customers: a drop from 5 to 3 stars can mean losing over 50% of potential buyers! Many think bad reviews are stuck forever. Not true! Google has rules, and if a review breaks them, it can GO! Here's the secret sauce for removal: Fake & Spam Reviews: Not from a real customer? From a competitor? Google hates these! (Experts say 10-15% of reviews are fake! [WebFX]) Off-Topic Content: Complaining about parking instead of your service? That's removable! Harmful & Illegal Stuff: Threats, hate speech, sharing private info – definite violations. Review Extortion: Someone demanding freebies for a good review? That's a huge no-no! (Roughly 1 in 5 businesses faces this! [Local Consumer Review Survey]) Trying to remove them yourself is tough; Google often says "no." That's where we come in! My team at Business Solutions Marketing Group specializes in Review Removal Services. We know Google's rules inside out. And here's why you NEED us: You pay absolutely NOTHING until that review is GONE! Protect your reputation and peace of mind! Let's get rid of those unfair reviews and bring more customers to your Camp Hill business. #ReviewRemoval #GoogleReviews #FakeReviews #OnlineReputation #SmallBizTips #CampHillPA #LindaDonnelly #BusinessSolutionsMarketingGroup #NoWinNoFee #ReputationManagement Google Reviews | Can You REALLY Make a Bad One Disappear (800) 587-0366 | https://businesssolutionsmarketinggroup.com/services/review-removal-service/

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    3 min
  • Episode 68 | Don’t Go Viral — Go Local How to Win Your Neighborhood with Video
    May 29 2025

    Small Businesses: STOP Chasing Viral, START Winning LOCAL with VIDEO! Hey Small Biz Owners! Linda Donnelly from Business Solutions Marketing Group here. You know that "go viral" dream? For local businesses, it's often a distraction! What you really need are customers right in your local area! Did you know 88% of people who search locally on their phone engage with a business within 24 hours? Video is your secret weapon to grab their attention! Here's how to make your videos a magnet for local customers: ️ Use LOCAL Keywords! Don't just say "best coffee." Say "Best Coffee Shop in Camp Hill!" Put it in titles, descriptions, and even say it in your videos. Google listens! ** landmarks Show Off LOCAL Landmarks!** Feature familiar Camp Hill spots in your videos. It tells customers (and Google!) exactly where you are and builds instant local trust! ⭐⭐ Get Video Testimonials! Real customers sharing on video why they love your business is pure gold. 77% are more convinced to buy after watching one! [Wyzowl] Authenticity wins! Video isn't just for big brands. It's for YOU! 91% of businesses are using video now, are you using it right? My team at Business Solutions Marketing Group specializes in making these videos work HARD for your local business. We handle everything from creating killer local content to optimizing your Google Business Profile and managing your reputation. Ready to make your Camp Hill business the neighborhood favorite? Let's chat! #LocalVideoMarketing #WinLocal #VideoSEO #CampHillPA #SmallBizMarketing #GoogleBusinessProfile #LindaDonnelly #BusinessGrowth #LocalBusiness #SEOTips #VideoMarketingStrategy Don't Go Viral — Go Local How to Win Your Neighborhood with Video (800) 587-0366 | https://businesssolutionsmarketinggroup.com/video-marketing-programs-for-lawyers/

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    2 min
  • Episode 67 | The Secret Google Uses to Decide Which Reviews Show Up First
    May 26 2025

    UNLOCK Google's Review Secret! We all know Google reviews are HUGE. Did you know 81% of people check reviews before visiting a business? [Textedly] And 93% are influenced by them? [SocialPilot] But here's the kicker: Google doesn't just show the newest reviews first! There's a SECRET to which reviews get "Most Relevant" status! Want to know how to make YOUR best reviews shine? Here's Google's sorting logic, simplified: ✨ Freshness is GOLD! Google prioritizes recent reviews. 73% of consumers only trust reviews from the last month! [Guaranteed Removals] Keep new reviews coming! ✍️ Detail & Keywords WIN! Longer, detailed reviews with keywords (like "best coffee Camp Hill") are more helpful to Google and customers. ️ Your Response MATTERS! When you reply to reviews (good or bad!), it shows you care. 41% of consumers are more likely to engage with businesses that respond! [Chatter Research] Google loves this engagement! Pics & Vids Pop! Reviews with photos or videos get more attention from Google AND customers. Knowing this means you can influence which reviews get seen, building massive trust and boosting your local visibility right here in Camp Hill! Feeling overwhelmed? My team at Business Solutions Marketing Group specializes in making your reviews work FOR you! From getting new reviews to ensuring your profile is perfectly optimized, and even our specialized Review Removal Service for those unfair ones, we've got you covered. Ready to make your Google reviews your most powerful marketing tool? Let's chat! #GoogleReviews #LocalSEO #ReviewManagement #SmallBizTips #CampHillPA #GoogleBusinessProfile #LindaDonnelly #BusinessSolutionsMarketingGroup #OnlineReviews #SEOSecrets #ReputationManagement

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    3 min
  • Episode 66 | Local Image SEO: Geo-Tagging User-Generated Photos for Your Business
    May 26 2025

    You know how crucial it is for customers to find you online, especially when they're searching for something nearby.

    Today, let's talk about a super-smart, often-missed trick: Geo-Tagged User-Generated Photos!

    Sounds fancy, right? It's not! It's simply when your customers take pictures at your business with their phones, and the phone automatically adds your location info to that photo. Think of it as a digital address tag on their awesome pics!

    Why is this a GAME-CHANGER for YOUR Business?

    1. More Eyes on YOUR Business! When locals search for "bakery near me" or "best coffee shop in Dallas," Google can actually show photos taken at your store by your happy customers! This makes your business pop up more.

      • Did you know 88% of local mobile searchers visit a store within one week? Those geo-tagged photos are helping drive that visit directly to your door!

    2. FREE, TRUSTED ADVERTISING! Every geo-tagged pic is a personal recommendation. People trust what real customers share! It's authentic marketing that costs you nothing.

    3. Google LOVES Activity! Fresh, geo-tagged photos tell Google your business is active, popular, and a great choice for local searchers. This boosts your visibility and helps you stand out!

    Ready to turn your customers into your best marketing team? It's simple!

    • JUST ASK! Put up a friendly sign: "Snap a Pic & Tag Us!"

    • MAKE IT FUN! Run a contest, "Post a geo-tagged photo, win a prize!"

    • Make sure your location is easy to tag on Instagram/Facebook!

    We specialize in helping businesses like yours leverage these exact strategies as part of our Google Business Optimization Pro program.

    Ready to get more local customers finding your amazing business in Camp Hill? Let's chat!

    #CampHillPA #LocalSEO #GeoTagging #UserGeneratedContent #SmallBizMarketing #GoogleBusinessProfile #LindaDonnelly #BusinessSolutionsMarketingGroup #LocalBusiness #SEOTips #MoreCustomers

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    2 min
  • Episode 65 | The Google Map Pack Gold Rush: Why Being in the Top 3 Local Results Changes EVERYTHING
    May 23 2025

    Google Map Pack Secrets you need to know! (800) 587-0366 | https://www.BusinessSolutionsMarketingGroup.com BEYOND THE TOP 3! Linda Donnelly's Google Maps Secrets Revealed! Hey Small Biz Owners! Linda Donnelly here from Business Solutions Marketing Group. We all know those coveted "top 3" spots in the Google Map Pack are gold, right? Businesses there see a whopping 44% click-through rate! But what if you're not #1, #2, or #3? Are you invisible? ABSOLUTELY NOT! Did you know 88% of local mobile searchers engage with a business within 24 hours? That means clicks, calls, or even visits – no matter your initial rank! So, let's stop chasing just the top 3 and unlock some unexpected ways to dominate the Google Map Pack! Here are 3 game-changing secrets very few people are talking about: Power Up Your Pictures (and Geo-Tag 'Em!) Businesses with photos get 42% more direction requests & 35% more website clicks! [5] But here's the secret: Upload weekly geo-tagged photos (taken at your biz location!). This alone can boost local search views and clicks by 24%! [8] Google loves fresh, authentic signals. Master the Q&A Section! This is your mini-FAQ on Google! Most businesses ignore it (fewer than 12% use it!) [8]. Proactively ask and answer common customer questions. Being helpful here can increase conversion rates by up to 30%! [8] Show you're an expert and ready to assist. ️ Embrace Multilingual Reviews! Serving a diverse community? Encourage reviews in different languages! This isn't just inclusive; it's an SEO hack. It tells Google you cater to a wider audience and can actually improve your Map Pack visibility by 6%! [8] Don't let your business be a hidden gem! These tactics build a stronger, more trustworthy Google Business Profile that engages customers, boosts trust, and drives sales. We've seen it happen for over a decade! Ready to get your business seen? Let's connect! #GoogleMaps #LocalSEO #SmallBizTips #MarketingSecrets #GoogleBusinessProfile #LindaDonnelly #BusinessSolutionsMarketingGroup #MapPack #SEOStrategies #localmarketing Google Map Pack Secrets you need to know! (800) 587-0366 | https://www.BusinessSolutionsMarketingGroup.com

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    4 min
  • Episode 64 | Google Map Pack Secrets you need to know!
    May 22 2025

    BEYOND THE TOP 3! Linda Donnelly's Google Maps Secrets Revealed! Hey Small Biz Owners! Linda Donnelly here from Business Solutions Marketing Group. We all know those coveted "top 3" spots in the Google Map Pack are gold, right? Businesses there see a whopping 44% click-through rate! But what if you're not #1, #2, or #3? Are you invisible? ABSOLUTELY NOT! Did you know 88% of local mobile searchers engage with a business within 24 hours? That means clicks, calls, or even visits – no matter your initial rank! So, let's stop chasing just the top 3 and unlock some unexpected ways to dominate the Google Map Pack! Here are 3 game-changing secrets very few people are talking about: Power Up Your Pictures (and Geo-Tag 'Em!) Businesses with photos get 42% more direction requests & 35% more website clicks! [5] But here's the secret: Upload weekly geo-tagged photos (taken at your biz location!). This alone can boost local search views and clicks by 24%! [8] Google loves fresh, authentic signals. Master the Q&A Section! This is your mini-FAQ on Google! Most businesses ignore it (fewer than 12% use it!) [8]. Proactively ask and answer common customer questions. Being helpful here can increase conversion rates by up to 30%! [8] Show you're an expert and ready to assist. ️ Embrace Multilingual Reviews! Serving a diverse community? Encourage reviews in different languages! This isn't just inclusive; it's an SEO hack. It tells Google you cater to a wider audience and can actually improve your Map Pack visibility by 6%! [8] Don't let your business be a hidden gem! These tactics build a stronger, more trustworthy Google Business Profile that engages customers, boosts trust, and drives sales. We've seen it happen for over a decade! Ready to get your business seen? Let's connect! #GoogleMaps #LocalSEO #SmallBizTips #MarketingSecrets #GoogleBusinessProfile #LindaDonnelly #BusinessSolutionsMarketingGroup #MapPack #SEOStrategies #localmarketing Google Map Pack Secrets you need to know! (800) 587-0366 | https://www.BusinessSolutionsMarketingGroup.com

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    3 min
  • Episode 63 | How AI Can Help You Get Awesome Reviews!
    May 16 2025

    Let's face it, in today's world, your online reputation is everything. Think of it as your digital report card. Lots of great reviews? You're the star student! But those not-so-good reviews? They can be like that one bad grade that worries everyone.

    Getting those shining 5-star reviews, though, can feel like a never-ending task. You're busy running your business, you don't have time to chase down every happy customer.

    (Well, what if I told you there's a super smart helper that can do a lot of the heavy lifting for you? Enter: AI Review Builder from Business Solutions Marketing Group! It's like having a little robot assistant dedicated to making your review profile sparkle.

    Let's quickly recap why these online thumbs-ups are so crucial:

    • They build trust: People believe other customers. It's like getting a personal recommendation.

    • They boost visibility: Google shows love to businesses with good reviews, helping you get found easier.

    • They bring in the bucks: More positive reviews often lead to more customers choosing YOU. And get this, a whopping 93% of people say online reviews influence their buying decisions!

    But the old way of getting reviews? Asking, reminding, hoping... it takes time you don't have. And let's be honest, it can feel a little awkward.

    This is where the magic happens. AI Review Builder automates the whole thing.

    • It asks for you: It sends friendly messages to your happy customers.

    • It's smart: It knows when to nudge for a review.

    • It's a word wizard: It can even suggest what customers might say!

    And here's a stat you might not know: 70% of customers will leave a review if you just ask. AI Review Builder does the asking for you, automatically!

    It's not just about getting more reviews. AI Review Builder helps you:

    • Get more good reviews: By targeting happy customers.

    • Save precious time: Automating the process frees you up.

    • Boost your SEO: Positive reviews with relevant keywords help you rank higher.

    • Look super professional: A well-managed review profile builds confidence.

    We know reviews are key and I imagine at this point that you do as well. Our AI Review Builder program is like giving your business a superpower for reputation management.

    So, stop stressing about reviews and let AI be your new best friend! Check out AI Review Builder from Business Solutions Marketing Group and get ready to see your online reputation – and your business – sparkle.

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    3 min