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Enterprise IT decisions carry enormous financial and strategic weight, and analyst firms like Gartner, Forrester, and IDC play a pivotal role in shaping them. Yet despite the influence of their research, many IT and business leaders struggle to use it effectively. Too often, organizations rely on reprints or surface-level summaries without grasping the full context or limitations. When properly interpreted, analyst insights can significantly reduce risk, streamline decisions, and steer companies away from costly mistakes. But unlocking that value requires more than just access—it demands a clear understanding of how to translate dense reports into actionable guidance that aligns with specific business needs.

In this episode, Sam Gupta engages in a LinkedIn live session with Carter Lusher—an industry analyst veteran with experience on both sides of the table, as a former Gartner and Ovum analyst, in a live LinkedIn session as they discuss the consumer’s guide to IT industry analyst research and advice.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

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The enterprise software landscape continues to evolve rapidly, with vendors doubling down on AI innovation, strategic partnerships, and vertical-specific enhancements. Acumatica is making waves by detailing its AI-driven ERP roadmap tailored for the mid-market, while Deltek introduces benchmarking capabilities powered by its Clarity study to enrich Vantagepoint users’ insights. Meanwhile, Appian and Creatio are pushing platform updates that elevate data fabric and process automation experiences. Strategic alliances are also taking center stage—IFS and UKG are teaming up in North America, as are Rimini Street and T-Systems for enterprise support and hosting. From GoTo's targeted platform for automotive dealerships to Persado’s dynamic email tailored for financial services, and ServiceNow’s AI agents built for telecom, the message is clear: enterprise tech providers are sharpening their focus on specialization, intelligence, and integration.

In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

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The Configure-to-Order (CTO) space within manufacturing demands systems built for flexibility—balancing standardized components with the ability to configure products quickly and accurately. Unlike Engineer-to-Order (ETO), where each project starts from scratch, CTO relies on predefined options that can be assembled in various ways to meet customer needs. This configuration may occur within ERP or PLM systems, or extend outward through CPQ tools and e-commerce interfaces, depending on how a company structures its sales and fulfillment processes. Given the wide variability in product complexity and go-to-market strategies, there’s no universal approach—successful CTO execution hinges on aligning configurability with business objectives and user experience.

In this episode, our host Sam Gupta discusses the top 10 configure-to-order manufacturing ERP systems in 2025. He also discusses several variables that influence the rankings of these configure-to-order manufacturing ERP systems. Finally, he shares the pros and cons of each configure-to-order manufacturing ERP system.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

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Selecting the right research firm is a strategic decision that hinges on aligning their domain expertise with your industry’s specific challenges and goals. These firms do more than collect data—they interpret trends, test assumptions, and translate findings into actionable insights that inform critical business decisions. To ensure a good fit, it’s essential to evaluate their methodologies, track record, and how well they tailor recommendations to your objectives. A credible research partner doesn't just report on the market—they help shape your strategy with intelligence you can act on.

In this episode, Sam Gupta engages in a LinkedIn live session with Duncan Chapple, Analyst Relations Lead, Elisa Polystar, in a live LinkedIn session as they discuss how to work with the right research firms.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

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Customer service in eCommerce comes with unique complexities, especially when managing thousands of product-related inquiries that can make or break a sale. Given the typically lower price points, even premium brands face a dilemma: hiring seasoned agents can be cost-prohibitive, yet relying on less experienced staff may jeopardize customer satisfaction. This is where seamless integration with eCommerce platforms becomes vital—ensuring agents have the right context and tools to respond effectively. Unfortunately, many customer service solutions built for other industries lack this deep integration, leaving eCommerce teams to navigate disjointed systems and compromised service quality.

In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Georgias’ capabilities. We covered many grounds including where Georgias might be a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of Georgias.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

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In Engineer-to-Order (ETO) environments, early-stage collaboration with customers is critical, particularly during design and engineering. While general-purpose tools like Smartsheet or Monday.com may aid in project tracking, they typically fall short in supporting the depth and complexity of data exchange inherent in ETO workflows. Similarly, CAD and PLM platforms offer some collaborative capabilities, but their reach is often confined to engineering-specific tasks. The real challenge—and opportunity—emerges once the Bill of Materials (BOM) is finalized: ERP systems must seamlessly take over to drive production and execution. ERP platforms with built-in CAD and PLM integration simplify this transition, reducing technical friction, while those without native support often require costly middleware or custom development, increasing implementation risk.

In this episode, our host, Sam Gupta, discusses the top 10 engineer-to-order manufacturing ERP systems in 2025. He also discusses several variables that influence the rankings of these engineer-to-order manufacturing ERP systems. Finally, he shares the pros and cons of each engineer-to-order manufacturing ERP system.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

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Project management has come a long way from rigid, legacy systems to more adaptable, user-friendly platforms that cater to today’s fast-paced work environments. Modern solutions range widely—from balanced tools that blend structure with flexibility to sprawling, spreadsheet-like systems demanding heavy consulting to tailor workflows. In this evolving landscape, ClickUp has emerged as a versatile player, promising both ease of use and robust customization. But the key question remains: how does ClickUp stack up against its competitors in delivering the right mix of simplicity and power for diverse project needs?

In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of ClickUp’s capabilities. We covered many grounds including where ClickUp might be a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of ClickUp.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a text

The enterprise technology landscape is heating up with a wave of strategic acquisitions and bold AI investments signaling a new era of innovation and consolidation. Lenovo’s move to acquire Infinidat strengthens its foothold in enterprise storage, while CDP consolidation accelerates as Rokt absorbs mParticle, tightening the data ecosystem. AI-driven capabilities are front and center, with ServiceNow advancing its agentic AI roadmap through Cuein and Oracle launching AI agents tailored for sales professionals. Meanwhile, startups like DeepSeek-R1 are shaking up the AI space by offering open-source alternatives to ChatGPT, and Atomicwork’s recent $25M+ Series A reflects growing investor confidence in AI-powered enterprise IT tools. From Render’s $80 million cloud simplification push to Vercel’s acquisition of Tremor to boost open-source React development, the market is rapidly evolving toward smarter, more integrated solutions.

In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.

Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.