Couverture de Creating Compelling Customer Conversations

Creating Compelling Customer Conversations

Creating Compelling Customer Conversations

De : NUANCE COMMUNICATIONS
Écouter gratuitement

À propos de cette écoute

 Discover the latest innovations, ideas, and discussions around conversational technology. The Creating Compelling Customer Conversations’ Podcasts has what you need to spark your next customer experience success© 2022 Creating Compelling Customer Conversations
Les membres Amazon Prime bénéficient automatiquement de 2 livres audio offerts chez Audible.

Vous êtes membre Amazon Prime ?

Bénéficiez automatiquement de 2 livres audio offerts.
Bonne écoute !
    Épisodes
    • Swedbank's AI Success Story

      Swedbank's AI Success Story
      Mar 4 2021

      For over 25 years, Hans has worked in a variety of customer service roles at Swedbank. Most recently, he has led the adoption of Nina, Swedbank’s virtual assistant. Working as a manager, Hans and his team blend the conversational AI powered technology with banking-specific content to enable the virtual assistant to answer questions, conduct transactions and guide customers. 
      Launched in 2013, Nina has improved the customer journey at Swedbank, and will continue to be optimized by Hans and his team with the most advanced AI capabilities to meet evolving customer needs.
      Afficher plus Afficher moins
      23 min
    • What your customers expect today and what they’ll expect tomorrow

      What your customers expect today and what they’ll expect tomorrow
      Mar 4 2021

      We all learned to live differently in 2020. But how have the events of the last twelve months affected your customers ‘attitudes and expectations? And how should your brand respond?

       Join us to hear Bean explore:

      1. How consumer attitudes changed las year and how they didn't.

      2. Regional differences across the UK, Europe and the world

      3. The implications for customer experience leaders.
      Afficher plus Afficher moins
      33 min
    • with Deutsche Telekom

      with Deutsche Telekom
      Sep 18 2020

      DT shares insights on how the leading telecommunications company have deployed voice biometrics to delight German customers with quick and secure verification.
      Afficher plus Afficher moins
      22 min

    Ce que les auditeurs disent de Creating Compelling Customer Conversations

    Moyenne des évaluations utilisateurs. Seuls les utilisateurs ayant écouté le titre peuvent laisser une évaluation.

    Commentaires - Veuillez sélectionner les onglets ci-dessous pour changer la provenance des commentaires.

    Commentaires Audible.fr

    Commentaires Amazon
    Il n'y a pas encore de critique disponible pour ce titre.