Couverture de Zach Mercurio on the Power of Mattering: How to Make People Feel Seen, Valued & Needed (Part Two)

Zach Mercurio on the Power of Mattering: How to Make People Feel Seen, Valued & Needed (Part Two)

Zach Mercurio on the Power of Mattering: How to Make People Feel Seen, Valued & Needed (Part Two)

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 In Part 2, Richard Walker continues his deep dive with Zach Mercurio into the power of "mattering"—the belief that we are seen, valued, and needed by those around us. Building on their earlier conversation, Zach and Richard explore how small, intentional interactions can combat the growing loneliness epidemic and disengagement in workplaces and society. Zach shares his research-backed framework for fostering mattering: **Noticed, Affirmed, and Needed**. He reveals how simple acts—like holding a door, asking meaningful questions, or remembering personal details—can transform relationships and organizational culture. The discussion also tackles the dangers of "learned helplessness," where people disengage because they feel their contributions don’t matter, and how leaders can reverse this trend by creating environments where everyone feels indispensable. The episode closes with powerful insights from high-performing teams—from the U.S. Army Special Forces to the Blue Angels—showing how mattering fuels resilience and excellence. Whether you’re a leader, teammate, or simply someone striving to make others feel valued, this conversation is a masterclass in the art of human connection. Tune in to discover how you can close the "mattering deficit" in your own life and work—one meaningful interaction at a time.
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