
Why People Hate Insurance and How to Win Back Their Trust in 2025
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Let’s be real insurance has a trust problem. From denied claims and rising premiums to stories of corporate greed, many consumers today feel like insurance is a scam. So what can agents do to flip the script?
In this episode of The Modern Insurance Agent Podcast, hosts David and Elle Denning dive deep into the controversial topic: Why do people hate insurance? And more importantly, what can we do about it?
💥 Inside This Episode:
- Why public perception of insurance is so negative—and how to overcome it
- How to position yourself as a trusted local expert (not a corporate sales robot)
- The hidden damage of endless cold calls, spammed lead vendors, and outdated sales tactics
- How Millennial and Gen Z buyers are actually shopping for insurance
- Why personal branding, education-first content, and video are the future of organic growth
- How to build an agency that feels human, helpful, and referral-worthy
Whether you're a life insurance agent, P&C agency owner, health or Medicare producer, or building an independent brokerage, this episode gives you modern strategies to build connection, educate clients, and future-proof your agency in 2025 and beyond.
✅ Learn how to use:
- Social media content that converts
- Referral marketing that works in today’s economy
- Authentic brand-building (even if you’re just getting started)

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