Performance Management. Every leader's responsibility, but not everyone can retain difficult people. Most destroy the motivation of the whole team and their own reputation by mishandling sensitive conversations.

In this episode, I talk to Jose Aguilar about his experiences living and working in different cultures and how he managed a very difficult conversation with a team member who was no longer delivering up to standards.

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Buy my book - Get the Elephant Out of the Room. Outsmart Difficult People at Work

I share my experiences and insights into various profiles of difficult people at work. Through stories and my personal experiences, I explain how you can achieve success despite them.

www.gettheelephantout.com

Receive my Newsletter⁠⁠⁠

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We invited an audience to join us at The Orchard for the launch of my book. In this episode, listen to an exclusive reading of an extract and hear an interview with me, Chris, talking about writing the book and answering audience questions about difficult people at work.

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Buy my book - Get the Elephant Out of the Room. Outsmart Difficult People at Work

I share my experiences and insights into various difficult profiles and explain how you can achieve despite them.

www.gettheelephantout.com

Receive my Newsletter⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Early promotion in a career is not always a blessing. When you are young, self-doubt creeps in, and you have to deal with difficult conversations with colleagues and team members.

In this honest conversation, Helen shares her lessons, and we discuss imposter syndrome, trust, self-confidence and courage.

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Buy my book - Get the Elephant Out of the Room. Outsmart Difficult People at Work

I share my experiences and insights into various difficult profiles and explain how you can achieve despite them.

www.gettheelephantout.com

Receive my Newsletter⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Helen Lynch

Helen has 23+ years’ senior retail experience across six major UK retailers, including roles as Head of Buying, Head of Category Management, and Licensing Manager. She deeply understands what retailers want from brands and how to deliver it.

Combining this with her practitioner expertise as a development coach and former teacher, Helen now runs her own business helping brand owners and licensees win new retail contracts and build lasting partnerships through tailored retail and licensing strategies and retail specific relationship skills training, offering a rare buyer-side perspective that unlocks opportunity and accelerates growth.

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In this special episode I invited an especially chosen panel to discuss the challenges of excellence in digital sales and marketing.

We explore what brands get wrong when trying to sell direct to consumers, we discuss the value of third party sellers and retail partners and we offer our advice for executives debating the importance of digital channels in their growth plans.

Panel members:

Iana Volshmid Kelli Peter David Williams Alex Walker David Royale Jim Chetwode

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If you have to deal with difficult people at work then you should subscribe to my newsletter.

Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.

I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.

Subscribe here to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠receive the Foxleigh Newsletter.

With AI knowledge loses value and we instead need people who are incredible collaborators, can solve problems and influence.

Unless we educate them we will not get them, but as the value of hourly charging reduces we have the chance to build magnificent development apprenticeship schemes.

In this episode I explan why we need to avoid becoming difficult people blocking the learning we need for the next generation who will deliver results for our businesses.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

If you have to deal with difficult people at work then you should subscribe to my newsletter.

Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.

I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.

Subscribe here to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠receive the Foxleigh Newsletter.

There are 7 unspoken rules of society that we follow. When we break them we create an emotional reaction. In this episode I explore how they might affect business partnerships and the implications for customer relationships and internal partnerships.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

If you have to deal with difficult people at work then you should subscribe to my newsletter.

Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.

I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.

Subscribe and join this exclusive group using the link below

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How can you deal with people who just want to argue during meetings, constantly challenge, complain and act negatively?

We all know them, they are never satisfied with anything and they destroy meeting flow.

But they are also valuable – knowledgeable and experienced. In this episode I explore their personality and share ideas on how to create boundaries, leverage their strengths and protect team morale.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

If you have to deal with difficult people at work then you should subscribe to my newsletter.

Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.

I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.

Subscribe and join this exclusive group using the link below

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠⁠⁠

What if your Manager is the Barrier to Change.

Companies struggle with change, but what if it is the manager who is the barrier and the team want to change?

In this episode I explore some of the barriers that leaders might have to change and how you can communicate differently to be more influential.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

If you have to deal with difficult people at work then you should subscribe to my newsletter.

Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.

I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.

Subscribe and join this exclusive group using the link below

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠⁠⁠