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Strategy & Support

Strategy & Support

De : Elizabeth Hall
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 A business podcast for wedding industry venues & teams. Hosted by Elizabeth Hall, Thirteen Twelve Consulting. Direction Economie Management et direction Réussite personnelle
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    Épisodes
    • Maintaining customer experience levels in busy season

      Maintaining customer experience levels in busy season
      Jun 20 2022

      In this episode of Strategy & Support, we on from last weeks episode with tips on maintaing customer experience levels during the busy season we are currently in. 

      If you haven't yet signed up to download the free introduction to customer journey mapping you can do so by following this link: https://view.flodesk.com/pages/629f25963601c286f932a102

      Instagram: https://www.instagram.com/1312consulting/ 
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      19 min
    • Introduction to Customer Journey Mapping

      Introduction to Customer Journey Mapping
      Jun 7 2022
      In this episode Elizabeth re-visits the topic of customer journey mapping and the importance it has on both your customer experience but also your teams experience. 

      Associated blog link: https://www.thirteentwelveconsulting.com/blog/understanding-your-wedding-venues-customer-journey

      Download the guide to customer journey mapping here: https://view.flodesk.com/pages/629f25963601c286f932a102

       
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      11 min
    • Your Instagram strategy

      Your Instagram strategy
      May 31 2022

      This week Elizabeth chats all things Instagram with Harriet from I Do Social to help you put together an Instagram strategy, plan your content and get visible. 

      Further information on Harriet and how she can help can be found here: https://www.i-do-social.com/
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      52 min
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