Épisodes

  • Ep 160 – The secret to building a happy team with Richard Clarke

    Ep 160 – The secret to building a happy team with Richard Clarke
    Apr 22 2024

    As leaders we’d all like to have happy teams but how do we create the right environment to achieve that? I interview Richard Clarke, creator of the popular Happy Teams substack newsletter, about his experience building a company centred on team happiness and the work he does helping companies create happier teams.

    We discuss…

    • What makes people happy at work
    • The 5 factors that influence team happiness
    • Who is responsible for your team’s happiness

    Richard Clarke is the founder and ex-CEO of Secret Source, an IT company based in Spain. In 2014 he had a theory, if he set up a company whose main KPIs were team and client happiness then the team would collaborate better, be more aligned with their clients and perform better and all the traditional measures of success, profit, revenue, growth would naturally follow. For 10 years Richard studied the science of happiness in the workplace and applied it in his company. In 2022, with almost 50 employees Richard handed over the role of CEO and he now dedicates his life to sharing his knowledge. He writes, speaks and teaches leaders and organisations how to use the science of happiness and wellbeing to build better teams.

    Richard’s white paper on team happiness: richardclarke.eu/podcastgift

    Happy Teams substack: happyteams.substack.com

    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.

    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie. I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.

    I’ve just launched Women Leading – a community to help you lead without overwhelm. It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including…

    • How to Say No
    • Managing an Overwhelmed Team
    • How and When to Coach Your Team
    • Reducing Drama in your Team
    • Giving Feedback Without Feeling Awkward

    Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading

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    37 min
  • Ep 159 – When Being the Problem Solver Becomes a Problem

    Ep 159 – When Being the Problem Solver Becomes a Problem
    Apr 8 2024
    It feels good to be able to solve the problems people bring to you. It makes you feel needed and helpful and you can tangibly see the value you’re adding. But it comes at a cost which could be holding back your career and hindering the growth of your team members In this episode I’m going to share… Why being the problem solver could be holding you back in your career How to elevate your level of working and empower your team How to analyse why your team are relying on you to solve their problems What you can do to empower your team to become problem solvers How to retrain your team to think for themselves using one of my favourite questions This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. I’ve just launched Women Leading – a community to help you lead without overwhelm. It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading
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    31 min
  • Ep 158 - Is Your Workplace Toxic with Aoife O'Brien

    Ep 158 - Is Your Workplace Toxic with Aoife O'Brien
    Mar 25 2024
    In this episode, I’m talking to Happiness at Work expert Aoife O’Brien about the red flags in toxic workplaces that you need to be aware of. We look at: How we identify a toxic work environment How to establish if it is generally toxic for everyone or just toxic for you What to do if you feel stuck in a toxic environment How to make sure the next workplace you move to is much healthier Aoife O’Brien founded Happier at Work to solve the problem that 85% of employees are disengaged at work. Using her research-based Happier at Work framework, she partners with leaders to focus on: workplace culture; cultivating balance; and empowering leaders. Her award-winning podcast, Happier at Work® which I’ve guested on, features a combination of interview-based episodes as well as solo podcasting. This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. This is now a top 2% global podcast so thanks for being part of that and do keep on spreading the word buy sharing a favourite episode with someone today. You might also enjoy these episodes… Episode 152 – Is it time to leave your job? Episode 102 – Happier at work with Aoife o’Brien Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird Contact Aoife… https://www.linkedin.com/in/aoifemobrien https://www.instagram.com/happieratwork.ie  https://www.twitter.com/happieratworkHQ  https://www.youtube.com/@happieratworkhq  https://happieratwork.ie  https://www.impostersyndrome.ie
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    44 min
  • Ep 157 – Asking Your Employer to Invest in You

    Ep 157 – Asking Your Employer to Invest in You
    Mar 11 2024
    Have you thought about getting a coach or joining a course but immediately dismissed it because your organization has no budget? Have you considered asking your employer to invest in you but felt too awkward about it to actually make the ask? Do you feel bad booking yourself onto training because it would be taking training budget away from your team? If so, in this episode I am going to… Help you shift your mindset so you feel more comfortable asking your employer to invest in you Share how the leadership multiplier effect means your development benefits others Provide strategies for making the ask This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird
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    24 min
  • Ep 156 – How to Create a Coaching Culture in Your Team

    Ep 156 – How to Create a Coaching Culture in Your Team
    Feb 26 2024
      Would you like to create a team culture that allows everyone to thrive?  And would you like to add coaching to your toolkit as a manager?      This week on the Influence & Impact podcast I’m joined by Jo Wright, author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ who’ll be talking about how to create a coaching culture within your team or organisation and why coaching conversations between managers and direct reports make so much difference.    We cover:  How to create space for quality conversations when you’re overwhelmed  Why organizations need to embrace slowing down to speed up  How feedback is key to a coaching culture  The seven-step framework for creating a coaching culture    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    About Jo:  As Co-founder of Coaching Culture, and bestselling author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’, Jo’s a passionate advocate for the many benefits a coaching ulture creates.  With nearly 30 years’ experience in leading and coaching teams, and as a professionally accredited Coach, Jo is a true coaching champion, on a mission to inspire people to think differently about the power of coaching. She is often to be found sharing insights on howthe power of coaching can be used to create high performing teams, build trust, shape leadership styles and raise performance in the workplace.    Jo spends much of her time speaking about the benefits of coaching, the power of transformational conversations and culture, as well as interviewing industry leaders for Coaching Culture’s Learncast series. Jo’s first book, ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ became an Amazon Bestseller on its first day of release in November 2023.  Find out more about Jo Wright at:  https://www.jowright.com   https://www.coachingculture.com     If you’ve enjoyed this episode, please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.      If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     
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    42 min
  • Ep 155 – How to Support a Team Member Who Lacks Confidence

    Ep 155 – How to Support a Team Member Who Lacks Confidence
    Feb 12 2024
    If you’ve got a team member who lacks confidence it could be impacting their performance, their career progression and how they feel about work.  Confidence issues are widespread with 79% of women saying they lack confidence at work.  And it impacts people’s ability to perform and progress. 46% of women say managing a negative mindset stops them from making the impact they want at work whilst 37% of women identified a lack of confidence and self-belief in their own ability as an obstacle to career progression  So how do you help people in your team build their confidence and unlock their potential?  In this episode, I’m going to share 6 practical ways you can help a team member feel more confident in their role, as well as 3 traps to avoid to make sure you’re not labelling someone as unconfident when that may not be the issue.    We’ll look at…  How the type of feedback you give makes a real difference  How you might be impacting the confidence of your team  How you can use coaching questions to support their self-awareness and self-belief  Ways to make them feel valued  How modelling and encouraging a growth mindset can help    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February.    If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     
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    16 min
  • Ep 154 – Overcome your public speaking anxiety with Olivia James

    Ep 154 – Overcome your public speaking anxiety with Olivia James
    Feb 5 2024

    Do you experience anxiety or nerves when you have to present at an important meeting or give a talk? Why is it that public speaking creates such a strong reaction in many of us? And how do we overcome those nerves to be able to perform at our best?


    My guest today Olivia James is a Harley Street performance specialist and therapist. She treats professional confidence issues, public speaking anxiety and trauma. 

     

    As well as uncovering why we feel so anxious Oliva and I discuss some specific strategies you can use ahead of a presentation to go in feeling calm and how to deal with going blank or losing your train of thought during a presentation. I've taken some really fantastic ideas from our conversation and I'm sure you will too.

     

    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.

     

    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership bestie.  And as your bestie I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.

     

    If speaking up in meetings in general is something you struggle with then do ask your employer to fund you to attend our March Be Bolder course. As well as helping you become more confident generally and turn down the volume on your Inner Critic, we have an entire workshop dedicated to helping you speak up confidently and get your voice heard in meetings. Go to carlamiller.co.uk/bebolder to find out more.

     

    If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening on Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February.

     

    If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.
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    42 min
  • Ep 153 - What to do when you’re put on the spot at work

    Ep 153 - What to do when you’re put on the spot at work
    Jan 29 2024
      There’s nothing worse than that moment in a meeting where you’re put on the spot and your mind goes blank.  Or your boss asks you a question you weren't expecting! The seconds seem to last for hours, panic sets in and you often end up either making up something you later regret or mumbling something vague and apologetic.    It doesn’t have to be that way.  Join me in this episode as I share with you…    How to shift your mindset and take the pressure off those situations, allowing you to perform better  The exact powerful phrases you can use to respond when you’re put on the spot  How to buy yourself a moment to think  How to delay giving any answer until the following day  How to respond confidently when asked for information you don’t have to hand    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership bestie.  And as your bestie I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    To download the powerful phrases I share in this episode head over to carlamiller.co.uk/newsletter, sign up and you’ll be sent the phrases along with access to my how to worry less about work video    If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.      We’ve got great episodes coming up including one on overcoming your fears around public speaking and how you support a team member who doesn’t believe in themselves.    If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and I&I women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     
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    22 min