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Fixed Ops Focus

Fixed Ops Focus

De : Steve Shaw & Dave Rogers
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Welcome to the podcast that treats Fixed Operations like the profit powerhouse it actually is – no corporate fluff, no sugar-coating, no 45-minute intros about somebody’s childhood dog. If you’re tired of “best practices” that don’t practice and factory “recommendations” that starve your bottom line, pull up a chair. Dave and Steven are about to tell you how it really is – and exactly how to fix it.Copyright 2026 Fixed Ops Focus Economie
Épisodes
  • Episode 61 - The Repair Order Trick Every Top Advisor Uses

    Episode 61 - The Repair Order Trick Every Top Advisor Uses
    Jul 2 2026
    Steve Shaw and Dave Rogers have a spirited conversation about repair order marketing — and one idea that always gets people talking: what if you preloaded the OP codes right onto the repair order, so the service advisor has to present them every single time? This is Part 1 of a two-part series on what we call the Repair Order Preload.
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    33 min
  • Episode 60 - Your New Hire Is Already Failing... Here's Why

    Episode 60 - Your New Hire Is Already Failing... Here's Why
    Jun 30 2026
    You’re hired… now what? In Episode 60 of Fixed Ops Focus, Dave Rogers and Steve Shaw dig into the part of the dealership nobody seems to get right: what actually happens after the offer letter. As always, this one takes a lot of twists and turns.
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    34 min
  • Episode 59 - The Growth Playbook for Your Dealership Service Drive — Including AI Tools

    Episode 59 - The Growth Playbook for Your Dealership Service Drive — Including AI Tools
    Jun 29 2026
    Today we’ve got a powerhouse panel. We sit down with Jamie Rellis — co-founder of Dealer Focus and CEO of ME Technologies & Consulting — and David Securia, Service Director at Benzel-Busch Motor Car, NADA Academy graduate and NADA Show speaker, to talk about the one thing every dealer wants more of: GROWTH. This is the full conversation on how you actually grow a fixed operations business — not theory, real moves. We get into technician development, OEM training, investing in your people, NADA training, service advisor training, mobile service opportunities, and everything in between. If you want to know what the top dealers are doing to grow right now, this is the episode.
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