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Consumer Lending Perspectives

Consumer Lending Perspectives

De : Jeff Bogan
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Are you ready to unlock the timely insights on consumer lending from industry leaders? Step into the world of cutting-edge financial innovation and balance sheet strategies with Consumer Lending Perspectives, the must-listen podcast for forward-thinking finance executives. In an era of rapid technological advancement and shifting consumer behaviors, staying ahead of the curve is essential. Join host Jeff Bogan, CFO at Upgrade and a fintech veteran, as he brings you episodes with C-Suite executives at the forefront of financial innovation. With over a decade of experience in investment banking and fintech, Jeff shares transformative insights into the most pressing issues facing financial leaders today. We discuss underwriting techniques, loan portfolio management, consumer behavior and macroeconomic adverse selection, advancements in AI and machine learning for credit decisioning, and how big data is transforming real-time strategy adjustments. Explore advanced risk management tactics, from fraud detection algorithms to portfolio diversification, and discover how leading institutions are reshaping financial inclusion. You'll also learn the latest digital marketing and personalization strategies that help financial institutions compete, as well as state-of-the-art digital fraud prevention technologies. Gain insights into managing liquidity in uncertain times and diversifying funding sources for optimized balance sheet management. Whether you're a seasoned financial leader or an ambitious professional, this podcast equips you with the knowledge to thrive in the evolving consumer finance landscape. Featuring top decision-makers from banks, credit unions, fintechs, capital markets, and regulators, each episode offers practical advice, lessons learned, and strategies for growth. Subscribe now to join a special community of financial visionaries and transform your approach to strategic planning, risk mitigation, loan portfolio growth, and income diversification. Discover innovative approaches to managing assets, anticipating market shifts, and expanding revenue streams. About the Host: As Upgrade’s CFO, Jeff is focused on building the finance, HR, and real estate functions to support the company’s growth. Prior to co-founding Upgrade, Jeff built and led the Investor Group at Lending Club, sourcing more than $15 billion in capital from retail, institutional, and financial institutions. His role also involved managing platform funding, balancing investors with borrowers to fund loan products. Before moving to the Bay Area, Jeff spent 8 years as an investment banker at Morgan Stanley, Greenhill, and SunTrust, where he provided M&A advice and raised capital, primarily for financial institutions. Jeff holds an MBA from Harvard Business School and a BBA from The University of Georgia. In his free time, he enjoys skiing with his family and watching college football.Copyright 2025 Jeff Bogan Economie Finances privées
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    Épisodes
    • EP 7 Sheel Mohnot: Building Symbiotic Fintech-Banking Partnerships
      Jun 26 2025

      In this episode of Consumer Lending Perspectives, Sheel Mohnot, Co-Founder and General Partner of Better Tomorrow Ventures, joins the show with host, Jeff Bogan, CFO at Upgrade and fintech veteran. Better Tomorrow Ventures is a venture capital fund dedicated to fintech companies globally.

      Sheel’s insights span the fintech landscape, from the symbiotic relationship between fintech and banking to the transformative potential of AI in areas like compliance and underwriting.

      He discusses how Better Tomorrow Ventures nurtures entrepreneurs’ ideas into thriving businesses through seed investing, emphasizing infrastructure solutions.

      Tune in as Sheel explores new investment frontiers, including accounting and mortgages, and shares his vision for Better Tomorrow Ventures’ role in driving Fintech innovation forward.

      IN THIS EPISODE:

      • (1:30) Sheel explains how he became involved with Kiva and what prompted him to move into the Fintech space
      • (06:43) Better Tomorrow Ventures, what is seed investing and how entrepreneurs' ideas become businesses
      • (14:40) Interaction between fintech and the banking industry
      • (20:32) Discussion of AI and advice for choosing an AI business partner or vendor
      • (26:12) New areas of investment that Sheel finds interesting, his outlook for Better Tomorrow Ventures, and his thoughts on the consumer

      KEY TAKEAWAYS:

      • Sheel Mohnot’s early work at Kiva, a consumer lending platform enabling microloans to alleviate poverty, shaped his fintech career. Kiva’s model of crowdfunding small loans (as little as $25) to individuals in developing countries highlighted the power of technology to improve financial access, influencing his focus on fintech solutions.
      • Mohnot’s venture capital fund, Better Tomorrow Ventures, focuses on seed-stage Fintech investments, leveraging his and his partner’s operational experience.
      • BTV prioritizes founder-driven investments, valuing speed, tenacity, and articulation in entrepreneurs, and targets fintech infrastructure solutions (e.g., Unit, Layer) over other areas.
      • Mohnot sees significant opportunities in specialized AI applications for Fintech, such as compliance, underwriting, and accounting automation (e.g., Basis, Kaaj, Monk). These solutions address specific industry needs, reduce risk, and enhance efficiency, unlike generic AI models, making them attractive investment targets.

      RESOURCE LINKS

      Better Tomorrow Ventures - Website

      Sheel Mohnot - LinkedIn

      Upgrade - Website

      Jeff Bogan - LinkedIn

      ABOUT THE GUEST:

      Sheel Mohnot is Co-Founder and General Partner of Better Tomorrow Ventures, an early-stage venture capital fund investing in Fintech companies globally. He’s also the General Partner of the 500 Fintech fund. His own startup experience includes two successful Fintech exits: a payments company. Previously, he worked as a financial services consultant at BCG, and he began his Fintech career at Kiva, a non-profit, peer-to-peer lender.

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      31 min
    • Ep 6 - Digital Transformation: Maintaining Customer Focus with Marc Butterfield
      Apr 30 2025

      What does it take to innovate in banking today? How do institutions balance cutting-edge technology with customer trust and regulatory responsibility?

      In this episode of Consumer Lending Perspective, guest Marc Butterfield, SVP of Market Expansion and New Product Development at First National Bank of Omaha (FNBO), joins Jeff Bogan, host, to explore digital transformation, consumer lending, and the role of AI in reshaping operations and credit modeling.

      “It comes back to understanding the what and the why. When you recognize it, if you're clear on the what and the why, as well as the outcomes you wish to achieve, the further you stray from that, and you realize, I'm just trying to get this done; that's not the reason we should be doing it. That's when it becomes crucial to be honest with yourself and your team. The lies you can tell yourself are monumental.” - Marc Butterfield

      Marc shares how ​becoming a “forcing agent” and ​listening to stakeholders​, especially the qualitative component of feedback,​ drives innovation and more intelligent decisions.

      From machine learning in credit modeling to piloting generative AI for employee support, his conversation with Jeff touches on real-world technology use in a regulated space.

      Together, they also cover trends such as, tokenized payments and digital wallets, with insights on data infrastructure​, partner data, data engineering,​ and ​venn diagrams​. Listen to learn more! Follow the podcast for episode notifications.

      IN THIS EPISODE:

      • (00:00) Opening and introduction
      • (01:16) Marc Butterfield explains how he earned the American Bankers Innovators of the Year Award
      • (03:22) Marc talks about digital innovation, expanding consumer lending, and partnerships
      • (09:24) Discussion of the philosophy of banking transformation and technology, and advice on how to get the stakeholders' buy-in
      • (17:45) AI machine learning is helping employee efficiency and internal discussion on initiatives regarding credit cards
      • (27:00) The future of banking and Marc’s view on the tariffs and stock markets

      KEY TAKEAWAYS:

      • Listening to all stakeholders, such as customers, partners, and employees, drives better product development in digital innovation and banking transformation. Clear goals help guide teams, but flexibility in execution allows for innovation and growth.
      • AI and machine learning are transforming banking operations and credit modeling, mainly within consumer lending. Tools like internal chat systems boost employee efficiency while maintaining a focus on data security and compliance.
      • Before rolling out AI to customers, banks must build internal expertise and guardrails.
      • As digital tools like stablecoins and tokenized payments evolve over time, strong data infrastructure becomes key to sustaining innovation in a rapidly changing financial landscape.


      RESOURCE LINKS

      Jeff Bogan - LinkedIn

      Marc Butterfield - LinkedIn

      FNBO - Website

      ABOUT THE GUEST:

      As the SVP of Market Expansion and New Product Development at FNBO, Marc Butterfield leads innovation, oversees the Market Expansion Team, and spearheads new product initiatives within FNBO’s Partnership division. Marc holds a bachelor’s degree in business administration, specializing in marketing, from

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      36 min
    • Ep 5 - Data Transparency and the Future of Consumer Lending with dv01
      Jan 29 2025

      Vadim Verkhoglyad, Head of Research at dv01, joins the podcast this month with his rich background in data and performance analysis. In this episode, Jeff Bogan, host, and Vadim discuss several key topics, including data transparency in consumer credit, consumer behavior psychology and mindset, the effects of inflation and debt on home prices and home insurance, and the implications of zero interest rates on future consumer credit.

      Looking ahead, Vadim identified opportunities to enhance consumer lending, such as better data utilization and lower APRs. He acknowledged challenges like outdated systems, financial literacy gaps, and the need for greater market maturity to fully realize the potential of more transparent and scalable unsecured lending.

      “2024 has been exceptional for performance. So some of that is certainly a correction from how bad 22 and 23 were, but a lot of that is still kind of—healthy just credit performance.” – Vadim Verkhoglyad

      “I've been focused on getting people to understand that the market is in full recovery mode. I think some people still think that performance is trending down, which it certainly isn't.” – Vadim Verkhoglyad

      IN THIS EPISODE:

      • [1:22] Data transparency in consumer credit
      • [4:49] Vadim describes his role at dv01 and the psychology and mindset of consumer behavior
      • [10:55] Discussion about inflation and debt and home prices and home insurance
      • [15:00] Zero interest rates (ZIRP), and drivers of future consumer credit
      • [20:33] Discussion of unsecured credit and financial literacy and weak lending practices
      • [27:26] The value dv01 brings in terms of transparency to the lender and how markets evolve
      • [32:16] Vadim offers suggestions to investors

      KEY TAKEAWAYS:

      • The increasing use of data and technology, such as cloud computing and big data analytics, fundamentally changes how credit is assessed and underwritten. This shift towards data-driven decision-making has improved credit risk assessment, opened new lending opportunities (like short-duration, high-yield characteristics), and increased investor confidence.
      • The housing market faces significant challenges, including rising costs, regional disparities, and the impact of events like the housing insurance crisis. These factors impact lending performance, strain homeowners financially, and reshape the credit landscape.
      • Challenges remain while opportunities exist to improve consumer lending, such as disrupting the credit card market through better data utilization and lower APRs. These include outdated systems, financial literacy gaps, and greater market maturity to fully realize the potential of more transparent and scalable unsecured lending.

      RESOURCE LINKS

      dv01 - Website

      Vadim Verkhoglyad - LinkedIn

      Jeff Bogan - LinkedIn

      ABOUT THE GUEST:

      Vadim Verkhoglyad leads dv01’s research and publication efforts, authoring analysis on consumer credit and distilling complex financial data into actionable insights. With experience across structured credit, finance, and technology, Vadim has an extensive background in data and performance analysis, structured credit investing and research, and capital markets. He started his career as an analyst at Fitch Ratings and then...

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      39 min

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