Episode 08: Geoff Ramm

Join us for an enlightening conversation with Geoff Ramm, described by FORBES magazine as a 'Game Changer.' Geoff is not just a keynote speaker; he is the visionary creator and author of "Celebrity Service" and "Celebrity Service Superstars."

In this episode, Geoff unravels the secrets behind crafting a customer experience that transcends the ordinary, making your business the talk of the town for decades. Discover how Celebrity Service can transform your touchpoints, making you the envy of competitors and the rave of your industry.

With an infectious blend of enthusiasm and humor, Geoff shares insights and out-of-this-world ideas that have challenged and inspired entrepreneurs, high-performance teams, and leading brands globally. Trusted by industry giants like Emirates, Warner Brothers, Specsavers, and McDonald's, Geoff Ramm is a true maestro in creating service experiences that leave an indelible mark.

Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 07: Kieron Brady Episode Description: Join us in a captivating conversation with Kieron Brady, a former Sunderland footballer, whose natural talent left an indelible mark on fans and teammates alike. Forced into early retirement at 21, Kieron's journey is one of resilience, advocacy, and personal triumph. Renowned for his natural skill on the pitch, Kieron's story extends beyond football. A passionate advocate for equality and social justice, his left-leaning upbringing laid the foundation for his advocacy work, including being the first-ever footballer to become a Patron of Gay Pride. Struggling with alcoholism, Kieron opens up about his journey to sobriety since June 2009. His dedication to recovery has not only transformed his life but has also helped hundreds navigate their own paths to healing. From causing a security breach at 10 Downing Street to talking down people from bridges, Kieron's journey is one of redemption. Now a broadcaster with BBC and Premier League, a columnist focusing on Sunderland AFC, and a public speaker on alcoholism and recovery, Kieron resides in Sunderland with his wife Mandy and their son Evan Connolly. Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 06: Simon Whitaker Episode Description: In this profoundly intimate episode, join us as Simon Whitaker, one of our hosts, bravely unveils the layers of his personal journey. Growing up with divorced parents, Simon candidly shares the impact on his mental health, navigating struggles that persisted into adulthood. A poignant turning point came with the death of his father, leading Simon to embark on the creation of Master Debonair. In this raw conversation, Simon delves into his daily struggles, the battle with alcohol, and the transformative practices—therapy, a nourishing diet, and exercise—that have become pillars of his resilience. Having walked the path of sobriety for three years, Simon reveals how he's developed a healthy relationship with alcohol, offering insights into his ongoing journey of self-discovery and growth. Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 05: Christopher Nicholas Embark on an inspiring journey with Christopher Nicholas as he lays bare his remarkable story of transformation. Formerly caught in the grip of addiction, Christopher battled through the shadows of drug abuse and alcohol until a pivotal decision changed the course of his life. Now a kids sports teacher, triathlon level 2 coach, podcast host (The NXY Podcast), and the driving force behind NXY Multisports and Iceguys, Christopher shares the raw struggles and triumphs that have defined his path. In this riveting episode, discover the depth of Christopher's commitment to change as he opens up about his struggles with addiction, his thriving career in sports education, and the birth of NXY Multisports—a beacon for aspiring triathletes in Sunderland. Join us as Christopher shines a light on Iceguys, a unique initiative fostering men's mental health through sea swims and group therapy. Guest Information - Christopher Nicholas: A beacon of resilience and inspiration, Christopher is a kids sports teacher, triathlon level 2 coach, podcast host, and the driving force behind NXY Multisports and Iceguys. Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 04: Cal Pacino Dive into the heart of combat sports with Cal Ellenor, known as Cal Pacino in the fighting world. From Sunderland's streets to the MMA and Jiu Jitsu arenas, Cal shares the raw struggles and triumphs that define his journey. Discover the resilience that kept him coming back to the ring, the shift from MMA to Jiu Jitsu, and the fulfillment he finds teaching in his own gym. 👊 Key Highlights: Sunderland roots and the start of the fighting journey The ups and downs of MMA competition Transition to Jiu Jitsu and the birth of his gym Impactful lessons learned from combat sports 🎙️ Guest: Cal Ellenor, the warrior known as Cal Pacino - MMA and Jiu Jitsu fighter, coach, and the heart behind his own gym in Sunderland. Please note: Due to technical issues, the audio quality in this episode may be reduced compared to our standard. We apologize for any inconvenience caused. Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 03: Mitchell Smith

Join us for an incredibly insightful episode as we sit down with Mitchell Smith, an experienced business advisor, entrepreneur, and climbing enthusiast. Mitchell has navigated a diverse and impressive career trajectory, from serving as a Director of a national PLC to launching his own businesses, assisting executives and leadership teams. In this candid conversation, Mitchell shares his journey through various life facets—business, relationships, mental health, and a life-altering experience following a heart attack. With resilience and determination, Mitchell discusses his coping mechanisms, life lessons, and the pursuit of being the best version of himself.

Please note: Due to technical issues, the audio quality in this episode may be reduced compared to our standard. We apologize for any inconvenience caused.

Main Discussion Points:

• Mitchell Smith's extensive career journey, from electrical apprentice to business advisor and entrepreneur
• Experience in business due diligence and linking businesses with investors
• Operation of multiple businesses and serving as a "Non-Exec" for several others
• Initiating Leadershipwalks, a platform focused on walking, talking, and organizing challenge events
• Challenges and achievements in relationships, mental health, and climbing
• Personal reflections and coping mechanisms post-heart attack and a significant relationship breakdown

Simon Whitaker is CEO of ⁠Master Debonair⁠, a menswear retailer.

Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at ⁠www.davealgeo.com⁠

A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. 

Produced by Bernardo Soares.

The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, ⁠musicformakers.com

Episode 02: Owen Ryan

In this episode of Confidence Credentials, we delve into the fascinating life journey of Owen Ryan. Previously a prominent figure in the world of radio and entertainment across the UK and Australia, Owen evolved his career trajectory, transitioning from a successful radio career to becoming a full-time novelist. Join us as we explore his transition, discussing the inspiration behind his shift and his experiences in crafting gripping thrillers.

Main Discussion Points:

• Owen Ryan's extensive career in radio and entertainment
• The decision and motivation to shift from radio to become a novelist
• Insights into the creation of the Detective Jane Phillips series
• Owen's mission to captivate readers with exciting, fast-paced thrillers

Guest Information:

Owen Ryan (OMJ Ryan): Best-selling author of the Detective Jane Phillips series. With a background spanning two decades in radio and entertainment, Owen ventured into the world of thrilling storytelling to captivate readers worldwide.

For the books

https://www.amazon.co.uk/dp/B085S15FR1?geniuslink=true

www.omjryan.com

For the coaching

https://www.linkedin.com/in/owen-ryan/

Simon Whitaker is CEO of Master Debonair, a menswear retailer. www.masterdebonair.com

Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com

A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. 

Produced by Bernardo Soares.

The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 01: Phil Airson & Richard Harkness

In this insightful episode, we dive into the remarkable career and life changes of two extraordinary individuals, Phil Airson and Richard Harkness. Phil, a former banker, psychotherapist, now professional coach, while Richard, with years of experience as a Doctor and General Practitioner, has embarked on a new journey as a coach for men. They join forces in a compelling project known as The Better Man Project, a mission to help men address underlying issues in their lives and relationships.

Main Discussion Points:

• The transformative journey of Phil Airson, from banking to psychotherapy to coach
• Richard Harkness's transition from a General Practitioner to a men's coach
• The motivation and mission behind The Better Man Project
• Common issues men face in their marriages and lives
• Strategies for reconnecting with your partner and finding fulfilment

Guest Information:

• Phil Airson: A coach with a passion for helping men improve their lives and relationships.
• Richard Harkness: A seasoned General Practitioner who has shifted gears to become a coach for men.

The Better Man Project:

Phil and Richard's project, The Better Man Project, is dedicated to addressing common challenges men face within their marriages and personal lives. Through their work, they help men tackle issues such as:

• Letting oneself go physically
• Overindulgence in unhealthy habits
• Ignoring inner feelings of discontent
• Feeling disconnected from your partner
• Transforming a roommate-like relationship into a thriving partnership
• Battling emotional emptiness despite outward success
• Finding time to work on marriage and personal health
• Enhancing the connection with your children
• Managing unpredictable outbursts of anger
• Offering a safe space to voice opinions and concerns
• Improving communication within relationships
• Confronting the avoidance of returning home

Project Website: The Better Man Project

Simon Whitaker is CEO of Master Debonair a Menswear Retailer www.masterdebonair.com

Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/

A final request:

If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice.

Credit for production goes to Bernardo Soares

The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com