Episode 08: Geoff Ramm

Join us for an enlightening conversation with Geoff Ramm, described by FORBES magazine as a 'Game Changer.' Geoff is not just a keynote speaker; he is the visionary creator and author of "Celebrity Service" and "Celebrity Service Superstars."

In this episode, Geoff unravels the secrets behind crafting a customer experience that transcends the ordinary, making your business the talk of the town for decades. Discover how Celebrity Service can transform your touchpoints, making you the envy of competitors and the rave of your industry.

With an infectious blend of enthusiasm and humor, Geoff shares insights and out-of-this-world ideas that have challenged and inspired entrepreneurs, high-performance teams, and leading brands globally. Trusted by industry giants like Emirates, Warner Brothers, Specsavers, and McDonald's, Geoff Ramm is a true maestro in creating service experiences that leave an indelible mark.

Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 07: Kieron Brady Episode Description: Join us in a captivating conversation with Kieron Brady, a former Sunderland footballer, whose natural talent left an indelible mark on fans and teammates alike. Forced into early retirement at 21, Kieron's journey is one of resilience, advocacy, and personal triumph. Renowned for his natural skill on the pitch, Kieron's story extends beyond football. A passionate advocate for equality and social justice, his left-leaning upbringing laid the foundation for his advocacy work, including being the first-ever footballer to become a Patron of Gay Pride. Struggling with alcoholism, Kieron opens up about his journey to sobriety since June 2009. His dedication to recovery has not only transformed his life but has also helped hundreds navigate their own paths to healing. From causing a security breach at 10 Downing Street to talking down people from bridges, Kieron's journey is one of redemption. Now a broadcaster with BBC and Premier League, a columnist focusing on Sunderland AFC, and a public speaker on alcoholism and recovery, Kieron resides in Sunderland with his wife Mandy and their son Evan Connolly. Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com

Episode 06: Simon Whitaker Episode Description: In this profoundly intimate episode, join us as Simon Whitaker, one of our hosts, bravely unveils the layers of his personal journey. Growing up with divorced parents, Simon candidly shares the impact on his mental health, navigating struggles that persisted into adulthood. A poignant turning point came with the death of his father, leading Simon to embark on the creation of Master Debonair. In this raw conversation, Simon delves into his daily struggles, the battle with alcohol, and the transformative practices—therapy, a nourishing diet, and exercise—that have become pillars of his resilience. Having walked the path of sobriety for three years, Simon reveals how he's developed a healthy relationship with alcohol, offering insights into his ongoing journey of self-discovery and growth. Simon Whitaker is CEO of Master Debonair, a menswear retailer. Dave Algeo is a coach, speaker and writer on achieving success with wellbeing (rather than at the expense of it). He regularly coaches clients on how to regain control over their health and weight and make sustainable changes in their lifestyle and how they feel about themselves - improving sleep, emotional coping, inner-confidence and getting more from life. Dave regularly speaks to groups and audiences about positive coping and putting stress in its place - His phrase 'are you sweating the right sprouts,' has led him to be labelled the 'sprout-guy' in some quarters. Connect with Dave and learn more about his work at www.davealgeo.com/ A final request: If you have enjoyed the show, please do spread the word and share your favourite episodes with friends and anyone you think would benefit. It would also mean a lot if you could leave us a review and a rating on your podcast feed of choice. Produced by Bernardo Soares. The music used in the podcast is credited with thanks to Logan Nicholson of Music for Makers, musicformakers.com