Couverture de CX Therapy - Episode 170 - Caring beyond processes - Bartek Lechowski

CX Therapy - Episode 170 - Caring beyond processes - Bartek Lechowski

CX Therapy - Episode 170 - Caring beyond processes - Bartek Lechowski

Écouter gratuitement

Voir les détails

À propos de cette écoute

CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down to see what went wrong. Was it the wrong technology. structural issues, agent problems? Listen in and find out.In today's episode, we've invited Bartek Lechowski, Transformation & Experience Guide.

Les membres Amazon Prime bénéficient automatiquement de 2 livres audio offerts chez Audible.

Vous êtes membre Amazon Prime ?

Bénéficiez automatiquement de 2 livres audio offerts.
Bonne écoute !
    Aucun commentaire pour le moment