Join us on Behind The Chain for episode #27, with Special Guest - Joe Peak, Chief Revenue Officer at FreightSuite!

In this latest episode, Joey welcomes Joe into the studio to discuss the benefits that FreightSuite has with their cutting-edge AI-native TMS, built specifically for enterprise freight forwarders!

He tells us how it's been built and backed by people who've run freight forwarding operations for a long time, that the founders wanted a real forwarder before designing the software and how it can be implemented with precision. Together, the C-level team know exactly what a bad cutover looks like and they've engineered a process that prevents it - live data migration, parallel running, role-specific onboarding and an operations solution that doesn't sleep.

Joey & Joe have a chat about:
• How Freight Forwarders improve on and build automation within their business
• How FreightSuite implements it’s Technology
• GTM strategy - what’s the current presence is in the Supply Chain sector
• What the future holds for the freight forwarding arena

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com

Join us on Behind The Chain for episode #26, with Special Guest - Peter Board, Sales Director at Speedy Parcels!

In this latest episode, Joey sits down with Peter to discuss why he loves the multi-carrier parcel delivery service and he's just took on his own franchise!

He tells us how Speedy Parcels delivers more than just parcels to customers, that they provide a flexible solution. He shares his journey to how he arrived at the company, which is people-led and has a technology-driven approach, tailoring services to meet the unique needs of any business. As the sales director he wants to establish a reliable partner to trust in and handle growing parcel needs, taking the headache away from parcel delivery.

Joey & Peter chat around the pillars of:
• What makes a strong Franchise within the delivery market
• What the key cost differences between running a franchise network versus managing an in-house delivery workforce
• How accountability and service quality differ between franchisees rather than traditional delivery models
• What challenges are being anticipating with clients in the current B2B & B2C market

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com

Join us on Behind The Chain for episode #25, with Special Guest - Stephen Williams, Co-Founder & Director at Fidelity Fulfilment!

In this latest episode, Joey sits down with Stephen to discuss why he believes fulfilment should do more than move products, it's all about grow.

Fidelity provides fully tailored fulfilment solutions designed around your brand's unique needs, partnering with businesses that expect more from their fulfilment provider. And, with expert teams across the UK, US, and EU, they support brands with specialist warehousing and fulfilment services across a wide range of industries.

Joey & Stephen chat around the pillars of:
• Where is the eCommerce market at currently, and which eCom segments are going through high growth?
• Why is a tailored approach essential for the growth of brands, whether it’s B2B, retail or eCommerce?
• How are Fidelity supporting brands you work with in overcoming the current affairs?
• What does the future hold for Fidelity Fulfilment?

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com

Join us on Behind The Chain for episode #24, with Special Guest - Simon Vincent, Co-Founder & Director at Fidelity Fulfilment!

In this latest episode, Joey sits down with Simon to discuss a simple goal; to provide accurate, fully tailored fulfilment solutions that help businesses grow. They work with brands who want more from their fulfilment partner - because Fidelity understand that your success is their success. Based in Daventry, Midlands, they are in the hotspot for Logistic warehousing with access across the UK!

With teams in the UK, US, and EU, they provide a range of specialist warehousing and fulfilment services to a diverse range of industries.

Joey & Simon chat around the pillars of:
• How the company has transformed with the industry landscape over the last 15 years
• The key components of being a successful logistics leader in the fulfilment space
• Case study - the toughest business barrier faced & how the leadership team got past it
• How Fidelity Fulfilment continues to develop, despite cross-border challenges faced with the US and Europe

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com

How simple is your logistics operation, like really?

In this episode, we welcomed Chloe Harris, CEO & Founder of Carriboo, to discuss the challenges facing countless e-commerce businesses and how to navigate logistics without unnecessary complexity.

Chloe shares her journey of building Carriboo and explains how to simplify logistics to unlock better customer experiences, stronger operational performance, and sustainable growth.

Join us on Behind The Chain for episode #23.

Joey & Chloe go into the topics of:
• What it takes to be an effective Leader of Carrier Operations
• Challenges faced within returns strategy - anything done differently
• The make-up of buying experience within the global eCommerce market
• The hardship in starting your own Logistics Consultancy

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com

For the first time ever, the Behind The Chain podcast team took production on-site to one of the most advanced logistics facilities in the UK — Royal Mail's Midlands Super Hub.

Episode #22 has a very special guest in Alistair Cochrane, CEO of Royal Mail, giving us unprecedented access behind-the-scenes of a facility that processes millions of parcels through a vast network of automation, cutting-edge robotics, and industry-leading infrastructure.

Join us as we explore how innovation, new generation technology, and leadership are transforming one of Britain's most iconic organisations, revealing what it really takes to keep the nation moving.

This isn't just a podcast episode — it's a rare look inside the engine room of modern UK logistics.

Joey & Alistair delve into the topics of:
• Running the most renowned delivery service in the country
• Aligning frontline reality with executive decisions
• Modernising legacy infrastructure without breaking trust
• The mission & future at Royal Mail

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com

Join us on Behind The Chain for episode #21, with Special Guest - Sarah Garvin, CEO at Opstrive & Smart Logistix!

In this latest episode, Joey sits down with Sarah to discuss how her companies offer the full service logistics solution; combing your brand, your vision & her expert operations. Smart Logistix is a digital first forwarder with a client portal that tells you where your shipment is, without the 14-email chain, and Opstrive provides eCommerce 3PL across the UK, Dubai and China, plus the operational architecture, KPIs and exposed costs that save 20-30% of your time and 5-10% of your margins - you scale, they handle the chaos.

If you need a freight partner, an ops team that actually fixes things, or a louder voice in this industry, Sarah will give you exactly that.

Joey & Sarah chat around the pillars of:
• The biggest operational challenges businesses faced when moving from a 3PL model to a 4PL structure
• At what stage of growth should companies consider transitioning from 3PL to 4PL
• How technology, data visibility, and supply chain control support this transition
• Expected leadership challenges Sarah may come up against and how to combat those

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com

Join us on Behind The Chain for our monthly Brand episode #20, with Special Guest - Ash Hall, Company Manager of Drop Dead Clothing!

In this latest episode, Joey sits down with Ash to discuss the identity of Drop Dead Clothing, a renowned Gothic label that continues to bury itself amongst the best independent dark fashion brands within the marketplace. Based out of Osborn Works in the UK, Ash leads operations for their alternative world of clothing and accessories, for goths all around the world!

With deep roots connected to a famous music band and gothic community – they are extremely successful as a Brand, especially in the US market.

Joey & Ash chat around the pillars of:
• The transition from operations to leadership within Drop Dead Clothing
• The main challenges brands face in expanding within D2C eCommerce
• Why a commercial infrastructure is so important for brands to scale
• What 2030 looks like for Drop Dead Clothing

Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.

Listen & Enjoy.

Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast

Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com