Gratuit avec l’offre d'essai
-
Crucial Conversations
- Tools for Talking When Stakes Are High, Second Edition
- Lu par : Joseph Grenny
- Durée : 6 h et 27 min

Vous êtes membre Amazon Prime ?
Bénéficiez automatiquement de 2 livres audio offerts.Bonne écoute !
Description
The New York Times best seller that changed the way millions communicate is now available in audio.
Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.
Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.
Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation:
- New firsthand accounts of how these skills changed readers' lives
- New case studies showing how business leaders successfully applied these methods to achieve results
- New links to videos teaching what to do and what to avoid during crucial conversations
- New research findings offering fresh insights for applying the skills taught in the book
Crucial Conversations is filled with practical advice you can start using today:
- Prepare for high-stakes conversations
- Make it safe to talk about almost anything
- Transform unpleasant emotions into powerful dialogue
- Be persuasive, not abrasive
Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
Commentaires
Autres livres audio du même :
Ce que les auditeurs disent de Crucial Conversations
Moyenne des évaluations utilisateurs. Seuls les utilisateurs ayant écouté le titre peuvent laisser une évaluation.Commentaires - Veuillez sélectionner les onglets ci-dessous pour changer la provenance des commentaires.
-
Global
-
Interprétation
-
Histoire
- Gautier
- 15/02/2017
Trop B à BA ?
Avez-vous d'autres commentaires ?
Je ne recommande pas ce livre, le narrateur passe trop de temps à faire du battage sur les chapitres à venir. Inédéquats à une lecture fluide.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
1 personne a trouvé cela utile
-
Global
- Michael Smith
- 15/06/2019
Meh
There's some good content but it feels like a not yet cohesive first draft. Thé shortcoming that most bothers me though is the blindspot of how to deal with people who appear irrational (with respect to the supposed aims of the interaction)
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
-
Global
-
Interprétation
-
Histoire
- David CLAMY
- 20/11/2018
Very insightful
Very helpful audiobook with many examples and situations to help illustrate the authors point of view . Several useful tools and methods to solve difficult conversations are being mentioned and they make perfect sense.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
-
Global
-
Interprétation
-
Histoire
- Damien Thouvenin
- 03/07/2018
Remarquable
J’ai été très accroché par ce livre remarquable qui apporte des idées claires et nouvelles sur la communication avec les gens qui comptent pour améliorer nos relations. Les concepts sont à la fois expliqués, outillés (avec des acronymes) et illustrés par de nombreux exemples.
C’est puissant et applicable.
Bonus :
1. la section annexe des « oui mais » où les auteurs traitent les objections et questions reçues après la parution de la première édition
2. En plus le livre est très bien lu par un de ses coauteurs. Ça ajoute en pertinence dans le ton
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
-
Global
-
Interprétation
-
Histoire

- Michael
- 20/11/2013
There is something useful here
I am generally more than somewhat dubious of self-help books. They tend to be full of jargon and self-promotion with overly simplistic frameworks and have a few powerful truths that are somewhat obvious, but not so easy to actually execute. This audio book is no exception. Crucial Conversations uses a lot of words for self-promoting and testimonials with very little information content. It has its share of jargon and acronyms and oversimplifications. It also has its powerful truths (that are somewhat obvious and not so easy to actually execute). The single best transformative truth presented is that if someone is reacting with anger or retreating into silence it because of a story they are telling themselves. Really seeing and believing this for oneself and for others is (I think) the fundamental key in dealing with most emotional conflict.
Without the jargon and acronyms this mostly boils down to:
Look at how you and others are reacting
Make sure everyone feels safe
Notice what you really want
Notice if you are acting in alignment with what you really want
Think about your story before you start talking
Separate the facts from your story
Ask for, and understand, the stories of others
Ask for, and understand, challenges from others to your story
Align on a purpose
Come to a decision
Write down decisions with clear actions, dates and verification
OK, mostly pretty obvious. Some pretty easy to do, some pretty hard. If you do all these things, you will likely communicate well.
I did this as a training class as well as reading and listening to the book and viewing the videos (yikes!) and the audio examples. The training class was much, much better than the audio (or printed) book primarily because in the class there were many role-plays where the students had to actually attempt to use the techniques in semi-scripted scenarios. These role-plays made it clear how different these techniques were from most peoples’ normal communications habits and made it very clear it would take a lot of focus and practice to become proficient using these techniques.
There were a few things I particularly didn't like including; The time and words wasted in self-promotion and testimonials; Labeling natural fight or flight responses as “unhealthy”; and the narration was (as in many self-help books) so upbeat and positive as to be grating.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
387 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Jean-Stéphane Szijarto
- 26/01/2014
Good book, HORRIBLE reading
Would you say that listening to this book was time well-spent? Why or why not?
Yes, good contents. I have a strong preference for "Difficult conversations" by Stone, Patton, Heen, but I found Crucial Conversations quite complementary.
How did the narrator detract from the book?
I found his constant emphasis on almost every word he read was unbearable, to the extent that I actually stopped listening to the book for a while, and took it again later when I had nothing else to listen to (I listen in my car only)
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
56 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Roger
- 29/03/2013
An easy listen
Useful enough of a book with good points. A slightly different take on the same subject as Dale Carnegie's "How to win friends and influence people," which if I were to choose between the two I would go with Dale Carnegie's seminal book as the message here isn't as direct, but if you're interested in the subject and have already read/listened to Mr. Carnegie's, then this is a good compliment.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
49 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Consumer
- 16/12/2012
Changed my perception of life
It is no overstatement that this book has effectively changed how I perceive life around me in any human interaction. From my relationship to my professional day-to-day exchanges, the ideas from this book have permeated the foundations and execution and, most importantly, greatly improved the outcome.
Thank you, authors, for providing the tools for me to deal with my own problems.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
25 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Matt
- 28/03/2013
Another Awesome Listen!
Where does Crucial Conversations rank among all the audiobooks you’ve listened to so far?
Probably one of the most important books I've listened to in the past year.
What’s an idea from the book that you will remember?
When you feel "lost" in a conversation, You ask yourself, what do I want to achieve here?
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
18 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Brenda
- 07/02/2013
Everyone should read this book
What did you like best about this story?
The information in this book should be taught as a basic skill for everyone. My wish is for this communication tactic to become 'common knowledge' shared in the home, schools and workforce.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
17 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Patrick King
- 15/10/2014
Winning the Games People Play
What did you love best about Crucial Conversations?
I found the breakdown of how and what we think when faced with interpersonal crises very thought provoking and very accurate.
What other book might you compare Crucial Conversations to and why?
Eric Berne's the Games People Play, Timothy Leary's Interpersonal Diagnosis of the Personality, Grinder and Bandler's Frogs Into Princes, L. Ron Hubbard's Dianetics, Milton H. Erickson's Healing With Hypnosis, Jay Haley's Uncommon Therapy
Have you listened to any of Joseph Grenny’s other performances before? How does this one compare?
Grenny has a youthful, strong, clear presentation. His reading of Crucial Conversations gets to the heart of the problem and shows the reader how to solved it. I will listen to this program several times.
What did you learn from Crucial Conversations that you would use in your daily life?
The difference between "facts" and "story" is very important to distinguish. We take a fact and we make assumptions about how that fact came about which may not be accurate. People unaware of this research usually act as though the information they've intuited is true. If we can use good language skills to unravel facts from intuited "stories," we may be able to help others and ourselves get closer to the truth.
Any additional comments?
There is really a lot of new information here that can be very useful when using language to support our relationships both personal and business.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
14 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Leanna
- 28/12/2013
Fantastic!
Any additional comments?
This is a fantastic primer on communication. It is so easy to walk away from a conversation but that isn't a solution. Crucial Conversations gives you the skills to engage in communication and find solutions. I have listened to this book several times. It is wonderful.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
10 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Charles
- 26/08/2014
A Must for Peacemakers and Negotiators
For those who sometimes are called upon to defuse interpersonal explosives or herd creative bobcats in a useful direction, there are good tools in this volume.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
9 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- chantelle
- 07/03/2013
I listened to this one second
What could have made this a 4 or 5-star listening experience for you?
I listened to crucial confrontation first and thoroughly loved the book so I then attempted to listen to this book crucial conversations. I was thoroughly disappointed. first, the voice of conversations reminded me of some high strung arrogant young white guy. I cant relate. Secondly, much of the book i had already heard in crucial confrontations but with a narrator i enjoyed. it was a wasted credit for me.
What could Kerry Patterson have done to make this a more enjoyable book for you?
different narrator and maybe warned to read the books in order. after reading the second one first, this was a ditto book and a waste of credit
What didn’t you like about the narrator’s performance?
for some reason i disliked the narrator. he came across to me as arrogant, young, white guy
What reaction did this book spark in you? Anger, sadness, disappointment?
disappointment, i could not get past the first chapter
Any additional comments?
would like a refund
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
8 personnes ont trouvé cela utile
-
Global

- Savoya
- 19/08/2013
must be good, but horribly read
Bought the book also motivated by the many (over 700) and excellent ratings on amazon, New York Times and Inc.Many professionals refer to it as an ultimative bible for conversation skills....and then I started listening.
My personal opinion about the reading and reader is as to a pure nightmare for an audio book: too fast, in kinda marketing, "wanna-sell-you-something", overexcited falsetto, very artificial, impossible for listen and relax and concentrate and comprehend.
No adjustment of speed or volume helped:-/
Thus, only 3 starts, since that bad reading of an audio book is the premature death of an (probably amazing) audio book.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
6 personnes ont trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- OpenMind3000
- 20/01/2020
too obvious
most of the things said in the book are extremely obvious in my opinion... I didn't learn that much I must admit...
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
1 personne a trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- LR
- 05/06/2019
Good but too unspecific
While listening to the book I felt that it wasn't specific enough. Maybe more examples would help.
One thing about the speaker: He is often pronouncing a 'W' like if an 'h' was in front of it. I'm not sure if this a speech technique but it just doesn't sound nice.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
1 personne a trouvé cela utile
-
Global
-
Interprétation
-
Histoire

- Ivan Kirichenko
- 09/07/2020
Typical self-help book
The recipe is simple: 2% of really useful content + 8% ads + 40% of cool stories. The rest is water. Well, maybe someone else will find it more helpful.
The narrator did good job, however!
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
-
Global
-
Interprétation
-
Histoire

- Martin
- 29/03/2020
Grandios
Toller content, sehr gut vorgetragen wirklich bereichernd mMn. Für jeden Mensch zu gebrauchen. Definitiv ein Audiobook welches ich inmer wieder hören werde.
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
-
Global
-
Interprétation
-
Histoire

- SFAEZ
- 02/04/2019
useful and transformative
this is an audiobook that one has to listen twice. once to learn what's it about and once after several months of letting it sink in
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !
-
Global
-
Interprétation
-
Histoire

- Kilian Markert
- 15/09/2017
Valuable tools for better relationships
The book provides you with tools to navigate successfully during a Crucial Conversation, a conversation with differing opinions, where stakes are high and emotions running strong.
The key message is that mastering crucial conversations is essential for success in any type of relationship.
The key take away is that you want to achieve dialogue during a crucial conversation. Also, what people neglect is that often you yourself have to take a step back and start with yourself first.
Very valuable, highly recommended!
Something went wrong. Please try again in a few minutes.
Merci. Votre vote a été pris en compte.
Vous avez donné votre avis sur cette évaluation !