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Welcome to Don’t Cut Your Bangs, the tell-all and dish-everything podcast that focuses on the beauty industry, style, relationships, body image and so much more.Get ready to join in the breakroom-worthy conversations you’ve always wanted to be a part of. Hosted by Deb Todd— beauty industry expert, salon owner, hair educator, mother, wife, beauty & fashion addict. Deb isn’t just bringing her salon and spa industry knowledge and expertise direct to you… she’s coming with her completely unfiltered, raw and oftentimes hilarious outlook on ALL the things women want to talk about. She...

Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line.