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This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

Retirement security is one of the most pressing social issues facing the world in the next 30 years - so if you're approaching your golden years, it's essential to have a secure financial future. Personal Finance in Your 50s All-in-One for Dummies provides targeted financial advice and assists soon-to-be or established Boomers with making informed decisions about how best to spend, invest, and protect their wealth while planning for the future.

The paradigms of big business have changed. Incumbents of the old guard find themselves superseded by digitally-charged, data-fueled organizations that leverage platform-based business models. How can pre-digital businesses survive? They're loaded with resources, brand power, and embedded networks, they just need a new playbook. Chasing Digital is that playbook. Outlining a clear and detailed framework, this book is designed to help leaders redesign their organization from the bottom up by leveraging their strengths to create a new competitive advantage in the digital economy.

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level.

Mark Siebert, franchise expert and author of Franchise Your Business, flips his script from franchising your existing business to offer entrepreneurs a comprehensive guide to succeeding as franchisees. The Franchisee Handbook tells listeners how to take a systematic approach to assess and invest in franchise opportunities, so they end up with the right fit for their entrepreneurial style. Sharing tales from the trenches and real-world anecdotes from successful franchises, Siebert lays out everything you need to know before signing with well-known franchises.

Following his retirement from academic life, renowned naturalist and writer Whit Gibbons and his family purchased a tract of abandoned farmland where the South Carolina piedmont meets the coastal plain. Described as backcountry scrubland, it was originally envisioned as a family retreat, but soon the property became Gibbons's outdoor learning laboratory where he was often aided by his four grandchildren, along with a host of enthusiastic visitors.

Many Christians see conflict as a dirty word—something to be avoided at all costs. After all, aren't Christians to be peacemakers who strive to maintain unity? But, as Lou Priolo reminds us, many other things that the Bible exhorts us to do—such as convicting, rebuking, and admonishing other Christians—make conflict a necessary part of the Christian life. Lou takes us through the biblical principles of conflict resolution, beginning before conflict even starts.

Even pastors struggle to keep going sometimes. When Dr. Jack Graham had a major surgery 10 years ago, he knew it would take a physical toll, but to his surprise, he also found himself wiped out emotionally and spiritually. He wrestled with depression, and he struggled to find joy and growth in his walk with Christ. Maybe you've been through a crisis of your own. Or maybe the busyness of life has overwhelmed you, or your faith has grown stale over the years and you've just been going through the motions. So how do you get back to being spiritually energized?

David Clark went from the rock bottom of bankruptcy, addiction, and obesity to becoming an accomplished athlete. In this compelling story of his life, he not only shares his journey with complete honesty, but he also lays out a blueprint for change that anyone can use to redefine what is possible.

In 1827 the first modern national crime statistics were published: the Compte général de l'administration de la justice criminelle en France. Before the onset of data criminology, the perception of crime relied on sources from classical antiquity, rational philosophical thought, travellers' observations, and unsystematic observations by criminal justice practitioners. With the new concept of national crime statistics, it became possible to test theories and hypotheses about crime using a shared data instrument, leading to an unprecedented avalanche of crime research by continental scholars.

Two way prayer is an extension of the eleventh step of AA to use prayer and meditation to improve a connection with God on the journey to sobriety. The practice has emerged as a valuable part of the addiction recovery process and has been validated in scientific studies. Priest and recovering alcoholic, Fr. Bill W. offers detailed, step-by-step instructions as well as sample writings that demonstrate how practical, intimate, and transforming this type of prayer can be.

Chris Kugler presents a thorough exploration of "personal eschatology," addressing the complex theological and biblical questions about the eternal fate of human beings. While Scripture suggests the possibility of eternal loss, Kugler argues that its most relevant texts are less definitive than commonly thought. Kugler contends that a nuanced picture is called for when one considers how theology uses the Bible to develop doctrine. He presents the problems, possibilities, and prospects of the three major views on personal eschatology: damnationism, annihilationism, and universalism.

This book introduces us to the meaning of church membership, the traits of a good church, and how we are to function as parts of the body. Written for laypeople, it includes practical discussions on church leadership, male and female roles, worship, spiritual gifts, confrontation, unity, and prayer. Revised and expanded with study questions and new conclusions.

Since the birth of their nation, Americans have acted on the belief that theirs was a land of youth, a place destined to offer a fresh start to an aging world. No Country for Old Age tells this story from the founding period to our present moment, but not without exposing its darker side: rejuvenation has often bred grand expectations that end in division and despair.

The Vampire the Masquerade Clan Novel Saga is a thirteen-volume masterpiece, presenting the war between the established Camarilla leadership and the growing power of the brutal Sabbat on the East Coast of the United States. Each novel is told from the perspective of one of the thirteen clans, intertwining with the others, and filling in missing pieces artfully as we follow battle after battle, intrigue after intrigue—and the appearance of a strange artifact that falls into the hands of a solitary Toreador sculptor. Clan Novel Setite is the fourth in the series.

Known as the "Father of Abolitionism," Reverend John Rankin is one of the greatest heroes previously lost to history. Sitting high above the small community of Ripley, Ohio, a lantern shone in the front window of a small, red brick home at night. It was a signal to slaves in Kentucky—a beacon of liberty in the darkness—just across the Ohio River. Anyone fleeing bondage could look to Reverend John Rankin's home for hope. To the slaveholders they fled from, Rankin's activities as a "conductor" on the Underground Railroad invoked rage.

There is power in our words, especially when we proclaim agreement with what God has to say. Don Gossett's fresh and uplifting message of faith and hope in What You Say Is What You Get: The Power of Positive Confession will teach you how to receive healing, wisdom, and answers to prayer; why speaking positive words brings God's blessings; the enemy's tactics to instill negativity in your life; inspiring truths that make God's power accessible to you; how to find biblical direction for every situation; and more.

Looking to break out of your shell and grow your networking skills? This book, based on the author’s real-life experience, will boost you into the top 5% of networkers, making you a Master Connector. For anyone who struggles with challenges or lack of confidence, this book will help you learn how to have the grit to overcome obstacles as well as making the important shift from being others-focused to self-focused. Even if you’re a hardcore introvert, these proven methods will help you build a community and grow your connections.

Citizen-soldier Strong Vincent was many things: Harvard graduate, lawyer, political speaker, descendant of pilgrims and religious refugees, husband, father, brother. But his greatest contribution to history is as the savior of the Federal left on the second day at Gettysburg, when he and his men held Little Round Top against overwhelming Confederate numbers. Forgotten by history in favor of his subordinate, Joshua Lawrence Chamberlain, Vincent has faded into relative obscurity in the decades since his death.

Zane Grey is considered the first and, by many, the best author of "Western" novels. This second volume contains four of his most popular novels, The Valley of Wild Horses, The Last Trail, The Rustlers of Pecos County and The Lone Star Ranger.