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RPI Tech Connect

RPI Tech Connect

De : WRKdefined Podcast Network
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RPI Tech Connect brings you real conversations with the people implementing ERP and workforce technology every day. Host Chris Arey talks cloud migrations, change management, and what's working across HR, finance, and supply chain. Every episode leaves you with something you can act on to get more out of your back office.All rights reserved by WRKdefined Economie Management Management et direction
Épisodes
  • ERP Implementation Planning Should Prepare You to Run It

    ERP Implementation Planning Should Prepare You to Run It
    Sep 22 2026
    A lot of ERP work gets pushed to "after go-live," and then it gets done in a hurry, if at all. Learning the system, securing it, and deciding who runs it are three items that tend to get pushed out. Ken Foley, Vice President of RPI Consultants' Infor Practice, returns to RPI Tech Connect to argue that ERP implementation planning should cover this work from day one Drawing on nearly 30 years in the Lawson and Infor space, Ken covers role design across every CloudSuite application, the change control process auditors will eventually ask you to produce, and segregation of duties. Plus, hear why the first few months after go-live are busy enough with support issues that anything postponed gets postponed again. If you’re considering an ERP project, this conversation is a must-listen before starting!
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    51 min
  • Lost in Translation on Your IT Project?

    Lost in Translation on Your IT Project?
    Sep 9 2026
    Business and technical teams typically walk into a project after the same outcomes. They just describe it in very different terms, and somewhere between kickoff and delivery it gets easy for everyone to get lost in the sauce. Sarah Wimberley, founder of Ulster Technologies, has spent 14 years in healthcare sitting between the people who run the business and the people who build the systems for it, finding language both sides can work from. In this episode of RPI Tech Connect, she walks through her five-step framework for IT project communication, built to turn strategic objectives into successful delivery: defining the problem before chasing the perceived one, bringing the right people into discovery early, designing the future state around people before picking a platform, connecting the work back to strategy, and keeping the lines of communication open once delivery picks up speed. She also shares what organizations most often discover about their current-state documentation, why a discovery session only works when the room feels safe, and the one piece of advice she'd give anyone stepping into a translator role. If your stakeholders agree on the destination but keep getting stuck on how to get there, this episode is for you! *Chapters:* 00:00 Welcome to RPI Tech Connect 2:15 Exploring The Communication Gap Between Technical & Business Teams 4:05 Step 1: Define the Problem at Hand, Document the Change 9:31 Step 2: Get the Right Personnel in the Room 16:17 Step 3: Design Your System Around People First 25:07 Step 4: Intersection of Strategy & Technology 31:26 Step 5: Institute An “Open-Door” Policy 35:48 Final Thoughts & Takeaways
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    38 min
  • Old Systems, New Demands: A Water Utilities Story

    Old Systems, New Demands: A Water Utilities Story
    Aug 25 2026
    The critical water management software that utilities rely on wasn't built for what they're facing in 2026, and the shortcomings are beginning to make themselves known. In this episode of RPI Tech Connect, two guests calling in from Northern California join to talk about the current state of water utilities: Bob Benstead of Infor Strategy Group and Mark Oliver, who leads the Infor Practice at VIP. Bob covers the landscape—who gets the water and who doesn't, the country's aging infrastructure and how to prioritize repairs when there's never enough money, and the multi-tier compliance maze running from the EPA down to your county. Mark picks up on the software side: why on-prem systems can't keep pace with integration and security demands anymore, what a connected cloud platform changes for billing, asset management, and financials, and why AI is only as useful as the data you feed it. Plus, the two dig into what growing data center demand means for water availability and cooling. Three big challenges, one common thread: you can't fix what you can't see. If your systems are showing their age, this conversation is worth your time. You can't fix what you can't see—and you can't see it on a system built 20 years ago. Learn how RPI implements Infor CloudSuite for water utilities 👉https://www.rpic.com/cloud-implementation/ *Chapters:* 00:00 Welcome to RPI Tech Connect 1:51 State of Water Utilities in 2026 6:06 Challenge 1: Water Availability 9: 57 How a Cloud-Based ERP Mitigates Leakage 13:18 Challenge 2: Infrastructure Investment Requirements 19:58 Data Centers & AI Through Political vs. Engineering Lenses 23:23 Challenge 3: Maintaining Regulatory & Security Compliance 27:48 How AI Bolsters Infrastructure Planning & Reduces Implementation Friction 34:10 Final Thoughts & Takeaways
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    37 min
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