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Most companies don't realize how much can go wrong in an ERP project before the software is even chosen.

In this episode of RPI Tech Connect, change management consultant Casey Gomes shares why so many large IT initiatives fail to deliver and what organizations can do differently from the start.

With 30-plus implementations under his belt, Casey walks through three principles that separate projects that stick from ones that stall: getting the right people in the room early, aligning the executive team around a shared vision, and giving the initiative a "why" that motivates people.

He also makes a case for bringing in outside help before system selection and explains exactly what you're risking if you wait.

If you're in the early stages of an ERP project, or about to be, you won’t want to miss this conversation.

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Most nurse scheduling problems aren't software problems—they're people problems, and it helps to have consultants who've walked in those shoes.

In this episode of RPI Tech Connect, host Chris Arey sits down with Brianna Zink, Senior Director of Global Strategy for WFM at Infor, and Maria Hamberlin, Senior WFM Business Analyst at RPI Consultants—two former nurses who started their careers together at a long-term acute care hospital and now help healthcare organizations get real value out of workforce management technology.

They talk about the real impact of scheduling challenges on nurses and the patients they care for, how to train teams on WFM so that adoption actually sticks and staff stop reverting to paper and workarounds, and what it takes to build lasting confidence in a system that can genuinely make their lives easier.

They also share fresh takeaways from AONL, including some standout conversations and innovations that are pushing nursing and healthcare forward.

Whether you're a nurse manager, a WFM admin, or just tired of scheduling headaches, there's something in here for you.

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Healthcare costs keep climbing, and the systems meant to manage them are straining under the weight.

In this episode of RPI Tech Connect, healthcare technology leader Brian Rosenberg returns to explore why healthcare is so expensive and where the real opportunities to bring costs down actually live.

From AI-powered ambient documentation to smarter supply chain management to back-office automation, Brian makes the case that operational efficiency is the lever most healthcare organizations aren't pulling hard enough. He also shares why the conversation needs to shift away from who's footing the bill and toward fixing the underlying cost of care itself.

If you work in healthcare and want a grounded, practical perspective on where to start, this discussion is for you.

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An ERP implementation has a lot of moving parts, but one of the most overlooked is who's actually looking out for you throughout the project.

Your vendor brings a project manager to the table, but that person works for the vendor. In this episode of RPI Tech Connect, Deborah Kaminetzky, founder of DeFacto PM, joins to talk about what role a client-side project manager plays during an ERP project and why the difference matters more than most organizations realize.

Deborah has worked both sides of the table, and brings a refreshingly honest point of view on where implementations go wrong. The conversation covers everything from how to handle workarounds your team has built, to why including more stakeholders during discovery calls can save a project down the line.

If you've ever wondered whether your ERP project has the right people in the right roles, this episode offers valuable perspective on how to evaluate that.

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The largest healthcare organizations in the country don't choose their AP automation platform by accident.

There's a reason Yoga keeps winning in that space—and it comes down to three things: how it was built, how it's supported, and how it actually uses AI. Senior Cloud Engineer Nate Dean joins RPI Tech Connect to break down what sets Yoga apart from platforms that look good in a demo but fall short in production, including a real example from that very morning that shows just how fast the team moves.

If you're evaluating AP automation solutions and want to know what to look for beyond the demo, this episode is worth your time.

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Switching consulting partners mid-implementation can feel risky—but staying with the wrong one might cost you more.

In this episode of RPI Tech Connect, Senior Financial Consultant Alesandro Gargano shares what the project recovery process looks like for customers who've decided it's time for a change. From the first conversation to rebuilding momentum, Alessandro explains how the right partner earns your trust, works with your team, and gets things moving again.

If your implementation has stalled and you're not sure what to do next, this episode is a good place to start.

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The results are in—and year three tells a much bigger story.

In this episode of RPI Tech Connect, we break down what we’re seeing in our third annual State of the Infor Community Survey, including a closer look behind the headline numbers.

Cloud activity has accelerated in a big way. AI experimentation is everywhere, though enterprise adoption tells a more measured story. Reporting satisfaction is up and interestingly, the organizations using multiple tools seem to be the most content with their approach. Meanwhile, testing is still largely manual, and payroll modernization continues to trail behind as 2030 gets closer.

Nothing in this year’s data feels chaotic but rather is deliberate. Organizations are moving just not all at once, and not all in the same direction. It’s part of the reason why we conduct this survey each year and the results from this edition point to the need to collaborate collectively.

If you’re part of the Infor ecosystem, this episode is a candid look at where things stand right now and where they’re trending.

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ERP projects succeed or fail based on how they are managed, not the software itself.

In this episode of RPI Tech Connect, RPI PMO Director Theresa Nelson explains what most organizations are not told before starting an ERP implementation. She discusses the project management decisions that determine ERP success, including leadership alignment, communication planning, risk tolerance, and methodology selection.

Theresa breaks down why waterfall remains the dominant ERP project management approach, how agile methods fit into ERP work, and why highly integrated systems require structured planning and phased testing. The episode also explains the role of unit testing, system integrated testing, and user acceptance testing in reducing risk before go live.

To make those concepts relatable, Theresa draws a parallel between ERP project management and parenthood, explaining how prioritization, critical path, and knowing which things you cannot drop are essential in both.

Listeners will learn what causes ERP projects to go off track, how strong project managers identify issues early, and what organizations should look for when selecting an ERP implementation partner.