Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they take an unfiltered look at what multifamily conferences have quietly become—and what they were supposed to deliver. In an industry that spends millions each year on travel, passes, booths, and sponsorships, a hard question has emerged: are we investing in knowledge, or just underwriting nightlife?

In this episode, Kerry and Jimmy challenge the growing culture of empty breakout rooms, half-attended day-two sessions, and conference agendas that seem to orbit cocktail hours more than classrooms. They dig into why so many teams show up for the parties but disappear when it's time to learn—and what that says about leadership expectations, accountability, and how conference success is being measured. When photos flood social feeds but actionable insights never make it back to the office, something is broken.

Kerry and Jimmy's Words of Wisdom: "Every conference trip is an investment in organizational intelligence. The return isn't the badge, the party, or the photos—it's the knowledge your team brings home and how that knowledge strengthens the company. Attendees should come back with clear takeaways, competitive insights, and ideas that translate into better decisions. If conferences don't make your business smarter, they don't deserve your budget."

Resources: Where will we be making waves next?

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unpack how zero-touch has evolved from a buzzword into a core expectation shaping the modern renter experience. Today's renters aren't looking for faster follow-ups or more communication—they expect instant answers, transparent pricing, and the ability to move forward without friction, delays, or dependency on office hours.

In this episode, Kerry and Jimmy break down why assisted workflows no longer meet renter expectations and how every manual handoff introduces friction that erodes trust and intent. They explore how zero-touch experiences mirror how renters already live digitally—self-directed, on-demand, and uninterrupted—while revealing why communities that fail to adapt feel slow and outdated before a tour ever happens.

Kerry and Jimmy's Words of Wisdom: "Zero-touch isn't about eliminating human connection—it's about eliminating friction. Renters don't want to be managed through a process or wait on handoffs and office hours; they want to move forward instantly, on their own terms. And in a world shaped by on-demand digital experiences, the communities that deliver zero-touch execution aren't just more efficient—they're the ones earning trust, maintaining momentum, and winning the decision before a tour ever happens."

Resources: Transform the leasing experience with automated delivery.

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they challenge one of the most common misconceptions in multifamily technology—that automation is primarily about speed and efficiency. In today's regulatory environment, automation has become something far more critical: a safeguard against risk, inconsistency, and exposure at scale.

In this episode, Kerry and Jimmy unpack how manual and assisted workflows introduce human variability, leading to missed disclosures, inconsistent execution, and compliance gaps that compound across portfolios. They explain why training alone cannot protect operators from risk, and how compliance must be engineered directly into workflows to ensure required steps are completed correctly, every time.

Kerry and Jimmy's Words of Wisdom: "Automation isn't about doing the same work faster—it's about removing the risk that comes with human inconsistency. At scale, efficiency might save time, but engineered automation protects the business by ensuring compliance every time. When workflows are built to execute, verify, and document automatically, operators don't just move faster—they operate with defensibility, consistency, and confidence, even as portfolios grow."

Resources: Delivering Built-In Compliance Across Every Interaction