Hey there, Home Service Heroes!

In this episode, David Dorfman from Rodents Stop joins us in the bar, and we talk about building a specialized rodent control business and serving homeowners with serious rat and mouse problems. David shares how he and his father built Rodents Stop over 20 years by developing a consistent treatment process, investing in their team, and solving the root causes of rodent infestations. We also get into marketing, customer relationships, and the opportunities available in the Southern California rodent control market.

We talk about what it takes to grow a home service company through strong leadership, employee retention, and smart marketing decisions. David breaks down how he manages a large team, develops leaders, works with contractors, and continues expanding the business while maintaining a strong foundation. If you are building a home service business and want to learn how specialized services, people, and long term consistency can drive growth, this conversation gives you plenty to think about.

Check out David Dorfman from Rodents Stop. If you're in Southern California, visit Rodents Stop for professional rodent control.

Outside Southern California? Get the DIY rodent control kit at: rodentcontroltoyourdoor.com

Hey there, Home Service Heroes!

In this episode, we dive into how to prepare your home service business for the fall busy season with a focus on recruiting, marketing, production, and operations. We talk about hiring ahead of demand, building relationships with customers and potential employees, and making sure your administrative systems are ready before things get busy. We also break down why answering the phone, following up on leads, and fixing your processes should happen before you increase your marketing spend.

We also get into AI, business data, job costing, automation, scaling, leadership, and the competition created by private equity and franchise companies. I share practical ways to think about seasonal recruiting, customer lifetime value, digital marketing costs, and the systems that help you handle more work. Plus, we have some Labor Day trivia, fishing stories, and plenty of conversations from the bar.

Hey there, Home Service Heroes!

In this episode, Justin Noggle joins us in the bar, and we talk about the leadership decisions that shape a growing home service business. We get into hiring, firing, team culture, operations, employee performance, and building a team that can keep the business moving when you are away.

We also talk about business growth, financial management, marketing, recurring revenue, commercial services, and the lessons that come from running multiple businesses. Justin and I keep the conversation real as we move from business strategy into hunting, fishing, travel, golf, and the stories that make Home Service Happy Hour what it is.