Hey there, Home Service Heroes!

In this episode, David Dorfman from Rodents Stop joins us in the bar, and we talk about building a specialized rodent control business and serving homeowners with serious rat and mouse problems. David shares how he and his father built Rodents Stop over 20 years by developing a consistent treatment process, investing in their team, and solving the root causes of rodent infestations. We also get into marketing, customer relationships, and the opportunities available in the Southern California rodent control market.

We talk about what it takes to grow a home service company through strong leadership, employee retention, and smart marketing decisions. David breaks down how he manages a large team, develops leaders, works with contractors, and continues expanding the business while maintaining a strong foundation. If you are building a home service business and want to learn how specialized services, people, and long term consistency can drive growth, this conversation gives you plenty to think about.

Check out David Dorfman from Rodents Stop. If you're in Southern California, visit Rodents Stop for professional rodent control.

Outside Southern California? Get the DIY rodent control kit at: rodentcontroltoyourdoor.com

Hey there, Home Service Heroes!

In this episode, we dive into how to prepare your home service business for the fall busy season with a focus on recruiting, marketing, production, and operations. We talk about hiring ahead of demand, building relationships with customers and potential employees, and making sure your administrative systems are ready before things get busy. We also break down why answering the phone, following up on leads, and fixing your processes should happen before you increase your marketing spend.

We also get into AI, business data, job costing, automation, scaling, leadership, and the competition created by private equity and franchise companies. I share practical ways to think about seasonal recruiting, customer lifetime value, digital marketing costs, and the systems that help you handle more work. Plus, we have some Labor Day trivia, fishing stories, and plenty of conversations from the bar.

Hey there, Home Service Heroes!

In this episode, Justin Noggle joins us in the bar, and we talk about the leadership decisions that shape a growing home service business. We get into hiring, firing, team culture, operations, employee performance, and building a team that can keep the business moving when you are away.

We also talk about business growth, financial management, marketing, recurring revenue, commercial services, and the lessons that come from running multiple businesses. Justin and I keep the conversation real as we move from business strategy into hunting, fishing, travel, golf, and the stories that make Home Service Happy Hour what it is.

Hey there, Home Service Heroes!

In this episode, we dive into how business conventions and industry events can create opportunities for networking, marketing, and building stronger relationships. We talk about what it takes to get more value from attending events, from connecting with potential clients to working with other vendors who serve the same industry.

We also look at how to measure the cost of attending events, use strategies like geotagging and lead collection, and create meaningful connections through client and prospect happy hours. I share how I am thinking about events, client access, service levels, and building a community that helps home service business owners get more value from the relationships they create.

Hey there, Home Service Heroes!

In this episode, Justin Boyd, founder of Cash Flow Copilot joins us in the bar, and we talk about what happens when a business grows faster than its systems and processes can handle. We dig into hiring, delegation, training, profitability, pricing, and the operational changes that come with building a larger team. Justin also shares how he is using AI and automation to create more bandwidth while keeping people involved in important financial decisions.

We also talk about business freedom and what it takes to build a company that can operate without the owner handling every decision. We get into employee culture, client transitions, leadership, and the importance of creating systems that support continued growth. Along the way, we talk about family, hunting, fishing, travel, youth sports, football, and the experiences that shape how we approach business and life.

Want better visibility into your business cash flow? Check out Justin Boyd, founder of Cash Flow Copilot, and learn how better cash flow management can help you make smarter business decisions.

Visit Cash Flow Copilot to learn more.

Hey there, Home Service Heroes!

In this episode, we dive into business events, event ROI, networking, and what it takes to get real value from conferences. We talk about The Huge, Door to Door Con, upcoming events, and the different experiences business owners can have depending on the audience and relationships they build. We also break down a creative solar sales approach that shows how confidence, curiosity, and conversation can open the door to a sales opportunity.

We also talk about marketing spend, evaluating expensive event opportunities, and knowing when an event makes sense for your business. The conversation moves into travel, alcohol laws, my frugal approach to spending, and the value of spending money on experiences with your family. We close with a story about a family road trip through Mount Rushmore, the Black Hills, Devil's Tower, and Regina, Canada.

Hey there, Home Service Heroes!

In this episode, Andy Weins, an Entrepreneur, Author, and Absolute Badass joins us in the bar, and we get into how business owners can use real numbers to make better decisions. We talk about bookkeeping, financial reporting, KPIs, customer acquisition costs, marketing, networking, and the financial impact of everyday business decisions. Andy also shares lessons from rebuilding his business and explains how accountability, employee performance, and strong financial systems can help you run your company with more clarity.

We also get into hiring, company culture, delegation, leadership, and the importance of building a team that can take ownership. We talk about measuring marketing results, evaluating customers and employees objectively, and using data to identify what is actually working in your business. Then we take a turn into the Green Bay Packers and Milwaukee Brewers, connecting lessons from sports to recruiting, leadership, talent development, and building a stronger organization.

Hey there, Home Service Heroes!

In this episode, John Rossiter from Zolato joins us in the bar, and we talk about building a free CRM for home service businesses and using AI to improve sales, operations, marketing, and finance. John shares how he gets into the home service industry, why relationships and sales matter in business, and how his team builds and tests the CRM inside their own businesses. We also talk about leadership, accountability, hiring, consistency, business partnerships, and the importance of taking ownership of your results.

John breaks down the CRM's AI employees, industry specific features, mobile functionality, pricing, customer feedback, and plans for growing the platform. We also get into the challenges of building software, App Store approval, Twilio, personalized sales outreach, and how strong relationships can help you build a better business. If you run a home service company and want to learn more about CRM technology, AI, sales, leadership, and business growth, this episode gives you plenty to think about.

Want to learn more about John Rossiter and Zolato? Check out Zolato's AI-powered tools for automating scheduling, streamlining operations, and growing your home service business.

Visit: Zolato