In this power punching episode, we sat down with Jonathan Fleece of Empath Health for a timely and important conversation. When we recorded this episode, the home health Final Rule had not yet been released, but the insights shared remain highly relevant now that it is public.
While the proposed 9% cut would have been catastrophic for the home health industry, even the finalized cuts continue to place real pressure on agencies across the country. At the same time, this moment also highlighted something worth recognizing: the industry rallied! Providers, leaders, and advocates came together to offer meaningful feedback and that collective voice mattered!
The episode was co-hosted by Mike Quinn of nVoq, who brings a powerful personal perspective. Mike shares his own experience as a recipient of care through Empath, an unexpected and meaningful connection that surfaced during the conversation. That firsthand experience underscores the impact of care delivered well.
Jonathan dives deep into employee retention and workforce development, emphasizing the importance of listening, truly listening, to staff in order to drive smarter policies, meaningful change, and innovation within organizations. His perspective reinforces that sustainable growth starts with engaged, supported teams.
We also explore how Empath is leveraging nVoq's talk to text technology to empower clinicians in the field, reducing documentation burden and helping teams do more with less. With so much technology flooding the market, this conversation cuts through the noise to focus on what actually works---solutions that deliver a real return on investment and a return on time.
In an environment defined by cuts, complexity, and workforce challenges, technology isn't a nice-to-have; it's a lifeline. This episode bring a grounded, honest look at what's working, what matters, and how home health agencies can move forward with intention.
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