In hospice, everything starts with philosophy, but documentation and compliance determine sustainability.

In this episode, we’re joined by Deanna Heath of KanTime to discuss the critical mindset shift from cure-focused care to comfort-focused care, and what that means for hospice leadership, documentation, and regulatory compliance.

As CMS oversight increases and the HOPE tool, audit scrutiny, and reimbursement pressure reshape the landscape, hospice agencies must ensure their documentation tells the full clinical story. Deanna shares insight from the technology side, while we explore how EMR systems should support — not replace — strong operational processes and compliance strategy.

Together, we unpack:

• Hospice documentation requirements and audit readiness
• Compliance risk areas and regulatory trends
• The evolving role of EMR systems in hospice operations
• Leadership alignment and its impact on audit outcomes and revenue integrity
• Preparing for HOPE and shifting CMS expectations

Whether you’re a hospice administrator, compliance leader, or revenue cycle executive, this conversation offers practical insight into building operational strength while protecting reimbursement.

Strong hospice care requires more than compassion, it requires clarity, alignment, and documentation that truly tells the patient’s story.

• (00:00:03) - Home Health Revealed: Dena Heath
• (00:00:52) - Hospice People Handle Chaos Better
• (00:02:36) - What Do Hospice Clinicians Need Most?
• (00:03:47) - What Surprises Home Health Leaders Most When They Step into Hospice
• (00:09:38) - The Biggest Documentation Challenge for Hospices in 2026
• (00:16:58) - Cantime Compliance Review
• (00:23:32) - No Pain Points in Hospice
• (00:27:26) - Snowboarding in the snow

In this episode of Home Health Revealed, host Hannah Vale sits down with hospice physician and national educator Dr. Lauren Templeton to unpack why every hospice and home health professional’s voice matters in advocacy, quality, and compliance. Drawing on her work with the Pennant Group, Weatherbee Resources, and national organizations, Dr. Templeton shares practical ways bedside clinicians, leaders, and medical directors can influence hospice regulations at the community, state, and federal levels.

You’ll hear how engaged hospice physicians serve as the “number one compliance officer,” what meaningful documentation looks like when audits are inevitable, and why understanding the “why” behind the rules transforms quality and compliance from a checkbox task into a strong foundation for patient care. Dr. Templeton also highlights education pathways—from hospice boot camps and webinars to state associations and national alliances—that help teams strengthen eligibility decisions, interdisciplinary documentation, and day-to-day operations.

Whether you’re a hospice medical director, administrator, nurse, or quality leader, this conversation will equip you to advocate more confidently, engage your physicians more effectively, and protect both your patients and your organization in a rapidly evolving regulatory environment.

• (00:00:02) - Home Health Revealed: Lauren Templeton
• (00:01:41) - My Voice Really Matters in Advocacy
• (00:07:16) - What educational opportunities exist for hospice professionals in quality and compliance?
• (00:13:41) - What Does an Engaged Hospice Physician Look Like?
• (00:17:51) - Have I Got What You Need For Your Hospice?
• (00:18:35) - Your voice does matter

What really happens when a nurse walks through a patient’s front door instead of a hospital doorway? In this episode of Home Health Revealed, host Hannah Vale heads into the field with home health nurses in snowy Northeast Ohio and then sits down with leaders from Lorain County Community College and the Ohio Council for Home Care & Hospice to unpack what she witnessed firsthand.

You’ll hear from:

• Christopher Hirschler, Dean of the Health and Wellness Science Division at Lorain County Community College

• Lisa Von Lemden, Ohio Council for Home Care & Hospice

• Hannah DiVencenzo, Program Developer at Lorain County Community College

• Cynthia Kushner, Director of School, Workforce and Community partnerships

• Abigail Farabaugh, Career and Academic Advisement Professional

Together, they share powerful stories from recent ride‑alongs: organizing overflowing baskets of medications, navigating homes transformed into care spaces, and supporting families through heartbreaking seasons with remarkable resilience. You’ll also hear about those “oh no” moments—like expired blood tubes in the trunk—and how strong team backup turns solo visits into a true network of care.

Listen in to learn:

• Why being invited into a patient’s home is “sacred” work and how it reveals social determinants of health in real time, from housing quality to family support to mental health.

• How home health nurses flex between roles—clinician, educator, advocate, problem‑solver, even “therapist”—often in the same visit.

• What schedule flexibility, point‑based pay models, and documentation from home actually look like in a real nurse’s day (including coffee breaks between visits).

• How AI and technology are changing preparation for visits, decision‑making, and mentorship for newer nurses entering home health.

• Why home care can be a smart career move for nurses who want autonomy, meaningful one‑on‑one time with patients, and strong earning potential—without punching a time clock.

The episode also highlights new workforce and education partnerships, including a $2 million Department of Higher Education investment into the Center for Community Based Care to grow and support the next generation of home health and hospice clinicians across Ohio. Lorain County Community College shares how it is exposing students to home health early—through ride‑alongs, pathways content, and mentorship—so they can discover if this deeply relational kind of nursing is the right fit.

If you’re:

• A nursing student wondering what’s beyond the ICU or med‑surg,

• A nurse craving more control over your time and deeper patient relationships, or

• An educator or leader trying to build stronger home health pathways…

…this episode will challenge your assumptions about what nursing “has” to look like and show you what’s possible when care comes to the couch instead of the bedside.

Learn more & get connected:

• Ohio Council for Home Care & Hospice / Center for Community Based Care: visit www.ochch.org and use the Contact Us form to inquire about tuition support, grants, and workforce opportunities across Ohio.

• Interested in educational pathways at...

• (00:00:02) - Home Health Revealed: Why the Home Matters
• (00:01:28) - Home Health: The Journey
• (00:07:35) - The Home Health Care Nurse Experience
• (00:13:13) - The Day in the Life of Home Health
• (00:16:30) - Social determinants of health in the home
• (00:20:06) - What is Home Health Care for People?
• (00:22:17) - The role of nurses in the field
• (00:25:59) - Home Health Nurse Training: Flexibility
• (00:31:39) - Home Care and Hospice Programs
• (00:36:08) - Home Care: The Career Choice
• (00:42:31) - Riding Along With a Home Health Nurse
• (00:45:58) - Home Health Care: A Personal Experience