Everyone wants “state-of-the-art” fitness amenities, but when the Wi-Fi drops or firmware fails, who takes the call?

In this episode of Everyone Needs a Spotter, the RMS Fitness team breaks down the real-world challenges of managing advanced technology in multifamily gyms. From reactive software updates to staff turnover and confusing service calls, we uncover why the flashiest equipment isn’t always the smartest investment.

Discover how proactive maintenance, reliable engineering, and engaged on-site staff can transform your gym from a frustration point into a true asset.

Is your property's gym overcrowded and underused? In this episode, the RMS Fitness team discusses how aging equipment, poor layout, and outdated amenities can drive residents away. Learn strategies for modern, multifunctional gyms that attract and retain residents while maximizing your space.

Glen Taylor of Fit Into Shape joins the RMS team to explore what it really takes to design gyms that actually work—for both operators and members. From modular layouts to immersive renders, the conversation unpacks why functionality, not just aesthetics, is key to retention and profitability. Glen shares insights from across the Asia-Pacific region, highlighting how expectations are evolving in multifamily and hospitality fitness spaces. The team also dives into the value of collaboration over sales, and how involving clients in the design process leads to better outcomes. Whether you’re rethinking a dated space or building from the ground up, this episode is packed with ideas that move the industry forward.

We're back with another episode packed with everything property managers and fitness directors need to know this season: equipment breakdowns, tariff-driven delays, and why your gym’s temperature could make or break member satisfaction. Join us as we talk through the challenges—and the smart moves—to keep your property’s gym looking sharp and running smoothly.

WE ARE BACK! It is 2025 and we are back and more ready than ever to deliver the best equipment, service, and content to our clients listeners and friends! This week - the team discusses small actions that the site team can take daily/weekly/monthly to maximize the upside of their gym, while minimizing downtime! Nothing is worse than complaining residents, so lets take a few small steps toward eliminating those concerns. Listen in for some simple, speedy steps that you can take to play a BIG role in the care of your fitness amenity.

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Please remember to like, subscribe, and leave a review! If there is a subject you'd like to hear us discuss, send an email to podcast@rmsfitness.com

Visit us online at www.rmsfitness.com

https://www.linkedin.com/in/steve-heitzer-a1562b196/

Steve Heitzer LinkedIn

https://www.linkedin.com/in/steven-donadio-224a372/

Steven Donadio LinkedIn

https://www.linkedin.com/in/emily-viynos-a9061628/

Emily Viynos LinkedIn

https://www.linkedin.com/in/robert-decker-rmsfitness1998/

Robert Decker LinkedIn

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Intro music license:

Music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/moire/new-life

License code: KCYJNHOXBUGLGLCU

The RMS cast of characters is back with another educational, informative, and hopefully entertaining installment of ENaS. This week, we are talking CAMERAS! In our society, it seems like we are always being recorded, but what about in your gym? There are obvious benefits in terms of safety, but we highlight a few other ways that having proper video surveillance in the gym can benefit your residents, staff, and ownership.

Keep an ear on our podcast about keeping an eye on your gym! You wont regret it!

Please remember to like, subscribe, and leave a review! If there is a subject you'd like to hear us discuss, send an email to podcast@rmsfitness.com

Visit us online at www.rmsfitness.com

https://www.linkedin.com/in/steve-heitzer-a1562b196/

Steve Heitzer LinkedIn

https://www.linkedin.com/in/steven-donadio-224a372/

Steven Donadio LinkedIn

https://www.linkedin.com/in/emily-viynos-a9061628/

Emily Viynos LinkedIn

https://www.linkedin.com/in/robert-decker-rmsfitness1998/

Robert Decker LinkedIn

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Intro music license:

Music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/moire/new-life

License code: KCYJNHOXBUGLGLCU

Recorded back in the spring, and nearly LOST, the Everyone Needs a Spotter team wanted to post this excellent episode from the archives.

If you operate a fitness amenity, you have without a doubt needed to request service on the equipment. Not all providers are equal - but there are some things that you can do to eliminate variables and set yourself, and the visiting repair tech up for success!

Fearless Leader was off saving the world this week, so we were joined by one of our Senior Service Technicians, Daniel Rogers. The team and our guest will share our insights, best practices, and tips on how to maximize a service call request, and promote a positive outcome for your facility!

Please remember to like, subscribe, and leave a review! If there is a subject you'd like to hear us discuss, send an email to podcast@rmsfitness.com

Visit us online at www.rmsfitness.com

https://www.linkedin.com/in/steve-heitzer-a1562b196/

Steve Heitzer LinkedIn

https://www.linkedin.com/in/steven-donadio-224a372/

Steven Donadio LinkedIn

https://www.linkedin.com/in/emily-viynos-a9061628/

Emily Viynos LinkedIn

https://www.linkedin.com/in/robert-decker-rmsfitness1998/

Robert Decker LinkedIn

https://www.linkedin.com/in/daniel-rogers-rms/

Guest - Daniel Rogers LinkedIn

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Intro music license:

Music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/moire/new-life

License code: KCYJNHOXBUGLGLCU

The RMS Casters are here to discuss something we feel VERY strongly about. Site visits are a critical component of successfully delivering a completed amenity space. To the extent that it is AT ALL possible to see a space with your own eyes, we believe it can be a real difference maker in the final results of any installation. Join us as we discuss the benefits of site visits, the risks of working site unseen, and the importance of having a team that will go to great lengths to make sure that your projects end up as beautiful as you planned them.

Topic to discuss? Would you like to be a guest? Email us a podcast@rmsfitness.com

Intro music license:

Music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/moire/new-life

License code: KCYJNHOXBUGLGLCU

www.rmsfitness.com

443-946-6636