Everyone wants “state-of-the-art” fitness amenities, but when the Wi-Fi drops or firmware fails, who takes the call?

In this episode of Everyone Needs a Spotter, the RMS Fitness team breaks down the real-world challenges of managing advanced technology in multifamily gyms. From reactive software updates to staff turnover and confusing service calls, we uncover why the flashiest equipment isn’t always the smartest investment.

Discover how proactive maintenance, reliable engineering, and engaged on-site staff can transform your gym from a frustration point into a true asset.

Is your property's gym overcrowded and underused? In this episode, the RMS Fitness team discusses how aging equipment, poor layout, and outdated amenities can drive residents away. Learn strategies for modern, multifunctional gyms that attract and retain residents while maximizing your space.

Glen Taylor of Fit Into Shape joins the RMS team to explore what it really takes to design gyms that actually work—for both operators and members. From modular layouts to immersive renders, the conversation unpacks why functionality, not just aesthetics, is key to retention and profitability. Glen shares insights from across the Asia-Pacific region, highlighting how expectations are evolving in multifamily and hospitality fitness spaces. The team also dives into the value of collaboration over sales, and how involving clients in the design process leads to better outcomes. Whether you’re rethinking a dated space or building from the ground up, this episode is packed with ideas that move the industry forward.