Faxes, inboxes, prior authorizations—oh my! Healthcare teams spend countless hours navigating administrative tasks that pull them away from what matters most: caring for patients. But what if AI could actually help?

In this episode, Amanda sits down with Jonathan Minson, CEO of Calvient, to explore how artificial intelligence is tackling some of healthcare's most frustrating administrative headaches.

We're cutting through the AI hype to talk about what this technology actually does, how it fits into existing health center workflows, and what it takes to implement it successfully. From automating document routing to simplifying prior authorizations and inbox management, we explore the potential for AI to give valuable time back to healthcare teams.

And because technology is only as good as the people and processes supporting it, we also dig into adoption, implementation challenges, and how health centers can determine whether an AI solution is truly delivering value.

The big question: Can AI help healthcare teams spend less time managing paperwork and more time caring for patients?

Tune in for a practical conversation about making AI work in the real world of healthcare.

Guest: Jonathan Minson, CEO, Calvient

Host: Amanda Laramie

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What if seeing more patients didn't mean sacrificing quality, burning out providers, or rushing through care?

At Community Clinic in Arkansas, some providers are seeing 30, 35, or even more patients in a 10-hour day—all while improving quality measures, maintaining strong patient satisfaction, and getting their charts closed before heading home.

So, what's their secret? It's not about working harder or faster. It's about redesigning the system around the people delivering care.

In this episode, Amanda sits down with three innovative leaders from Community Clinic.

Together, they pull back the curtain on Community Clinic's evolving Whole Person Care model and share how they're challenging traditional assumptions about primary care delivery.

From empowering medical assistants and rethinking team-based workflows to designing creative incentive structures that reward both access and quality, these leaders are proving that increased productivity and better patient care don't have to be competing priorities.

You'll hear how one pilot team increased productivity from approximately 2.5 to 3.75 patients per hour, and what it takes to make that kind of improvement sustainable.

The big takeaway? It's not about asking clinicians to do more. It's about creating a better system that allows the entire care team to accomplish more together.

If you've ever thought, "There's absolutely no way our providers could see more patients," this is an episode you won't want to miss!

Guests:

Zarah Reed, Vice President of Site Operations

Tawny Vanhook, Senior Manager of Clinic Operations

Daniel Hicks, Senior Manager of Value-Based Care

Host: Amanda Laramie

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What if improving dental care started with simply asking, “What if we tried this?”

In this episode, Amanda sits down with Dr. Ramona English, Chief Dental Officer at Petaluma Health Centers, to talk about how dental teams can use small tests of change to tackle big challenges.

Dr. English shares how her team uses PDSA cycles—Plan, Do, Study, Act—to experiment, learn quickly, and continuously improve care. The conversation explores what happens when frontline teams are empowered to test ideas, learn from what doesn’t work, and use data to decide what to try next.

They also dig into what true medical-dental integration looks like beyond simply having medical and dental services under the same organizational roof—and what it means to build a genuine patient-centered dental home where oral health is treated as part of whole-person health.

The takeaway? You don’t have to have the perfect solution before you start improving. Open wide, try something, study what happens—and keep learning.

Guest: Ramona English, DDS, MPH

Host: Amanda Laramie

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