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Beyond the Handbooks

Beyond the Handbooks

De : The Travel Advisor's Handbooks
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Welcome to Beyond the Handbooks — practical insight from the minds behind the manuals.


This is the podcast for travel advisors who want to think deeper, sell smarter, and build stronger businesses — beyond what fits on the page.


Hosted by the authors of the best-selling Travel Advisor Handbooks series - CLIA Hall of Famers Michael Akana and Christopher Grum, and Elite Cruise Counsellor Scott McAlister.


Each episode, we take the concepts you know, the challenges you face, and the questions you don’t always get clear answers to — and talk through what actually works in the real world.


Because our handbooks are just the beginning.


Let’s go beyond.

© 2026 Beyond the Handbooks Economie Réussite personnelle
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  • Why Should I Book with You - Our Answers

    Why Should I Book with You - Our Answers
    Apr 21 2026

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    Every travel advisor has been asked this question: "Why should I book with you?" Michael, Chris, and Scott share how they answer this question when a new client asks.
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    21 min
  • When World Events Cause Customer Concern

    When World Events Cause Customer Concern
    Apr 14 2026

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    The war with Iran is just the latest in a series of events around that world that cause worry for travelers. Michael, Chris, and Scott share their thoughts on how to ease client anxiety over world events.
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    14 min
  • Announcing Our 2027 Seminar at Sea

    Announcing Our 2027 Seminar at Sea
    Apr 7 2026

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    Michael, Chris, Scott, and Danielle have all the details in this deep dive into our 4th Annual Seminar at Sea.
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    56 min
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