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The Expansion Sale provides everything you need to seize the competitive edge in the customer-success space. Authors Erik Peterson and Tim Riesterer explain how the buying psychology of existing customers differs from that of new customers, and show how to adapt your commercial engagement strategies accordingly. They provide clear, easy-to-apply messaging frameworks for creating and delivering winning conversations in the four must-win commercial moments of customer success.

When Callie Williams signed up to the "bride bidder" app she was in a desperate situation. On the brink of losing her home, she needed money and she needed it fast. Allowing herself to be sold as a bride to a wealthy man was supposed to be a last resort for Callie, but she soon realized it was her only option. When billionaire Thomas Dearborn signed up to the "bride bidder" app he was not totally interested in finding a traditional wife.

This revised and expanded edition of the classic relationship skills book offers couples a comprehensive approach to better communication, greater intimacy, and deeper commitment. The new edition includes way to use acceptance and commitment therapy (ACT) principles for better conflict management. 

Zoe and her boyfriend Mike head to Yosemite for a week-long horse tour of the backcountry, but get more than they bargained for when a serial killer stalks their party through the woods. The killer's connection to Mike's past makes Zoe question the heart of the man she's fallen in love with. As the mystery unravels, Zoe is forced to confront not just the darkness within others, but the animal within herself. 

After serial killer Randall Burton is diagnosed with a terminal disease, he decides to jump bail and go out in a blaze of glory. One woman stands in his way. Her name is Counsel Fungo, and she’s an exceptionally talented bounty hunter, if a little eccentric. Officially, her two canine companions are therapy dogs. But she considers them partners. Counsel will do anything to stop criminals from preying on the vulnerable, and she’s intent on stopping Randall Burton. Randall’s trail leads to sleepy Rancor, Pennsylvania.

After the brutal murder of her father, Emily Quinn finds herself detained at the San Francisco County Jail, charged with first-degree murder for a crime she cannot remember. Emily’s mother, a wealthy socialite, quickly distances herself from her troubled daughter. But in an attempt to salvage the family name, she hires world-renowned psychiatrist Daniel Lieberman to assist in Emily’s defense. The famed doctor - an aging, lonely psychiatrist with an addiction to sugar, caffeine, and understanding the human mind - quickly becomes sympathetic to Emily and her tortured childhood.

This story chronicles the journey of an 18-year-old young woman who entered an order of teaching nuns in 1952, believing herself to have a religious vocation. After three years of novitiate training, she pronounced vows and was assigned to teach in the elementary grades of parochial schools in New Jersey, Baltimore, Fall River, and New York. During the last two years of her life as a nun, she matriculated in a program of religious studies at Fordham University. There, she enjoyed exposure to many European theologians who proffered enlightened views on religion.

Lane swore never to be like her late mother. But now she too is a serial killer. One difference remains, she only stalks and punishes the guilty. There’s a new killer in town, or is there? As Lane pieces together the recent suicides, the trail leads back to a retirement home. Therein lies the one person linked to all her secrets and the key to unlocking her past. But will the truth bring redemption or doom?

Lane swore never to be like her late mother. But now she too is a serial killer. One difference remains - she only stalks and punishes the guilty. But while trailing a new killer of teenage girls dubbed “The Strangler”, Lane makes a terrible miscalculation and kills the wrong man. Now the family of the man she accidentally murdered is hunting the killer, and she is forced to cover her tracks by befriending them. Because everyone knows you keep your enemies close. But are they really enemies? Lane isn’t so sure.

Lane swore never to be like her late mother. But now, she too is a serial killer. One difference remains. She only stalks and punishes the guilty. This audiobook includes two books: The Strangler and The Suicide Killer.  

My name is Casi Clarity and I draw demons to me like flies to honey. They want me dead. Again. If only to see if I am resurrected a second time, and how. All I want to know is why me? I’ve seen some ghosts from my past that I thought were long gone, but learning secrets that were kept from me could explain why I was chosen. Coheed knows, Gilly knows, but apparently I have to figure it out on my own. It’s time for the final showdown. I don’t know if I will survive, or if any of us will. But it’s God’s will, and we must fight regardless of the outcome.

You don't get over killing your sister's husband. Accident or not. When 24-year-old Kate Hathaway graduated with honors from Emory University, she couldn't wait to begin an exciting career in publishing. But one stupid mistake on a cold, rainy morning in Atlanta changed everything. Not only was Glen Lloyd Hastings her brother-in-law but he was also her best friend. Tormented by guilt, she vowed to do anything to make amends to Stacey - her provocative, pampered sister. The once-brilliant career woman settles into a life of loneliness and caring for her ailing mother.

After the Johnson family learns the youngest daughter is pregnant and unwed, they devise an elaborate plan to keep it a secret from the outside world. Part of that plan includes a lavish lie which is designed to make the scheme seem more believable. Once the child was born, however, this lie would not only come true, but change the lives of every member of the family.

After an investigation spanning nearly two years, Los Angeles investigators come up empty in the case of a terrifying serial sex killer. But then, a seemingly unrelated arrest is made across state lines. In book two of Murder by Increments, we journey deeper into the life and mind of the suspect at the center of the case: one of the most confounding and mysterious serial killers in American history. Killing Cousins documents the shocking story of an abusive childhood that created a monster.

Sara Lunsford helped cage the worst of the worst, from serial killers to sex criminals. At the end of every day, when she walked out the prison gate, she had to try to shed the horrors she witnessed. But the darkness invaded every part of her life, no matter how much she tried to immerse herself in a liquor bottle. She couldn't hide from the things that hurt her, the things that made her bleed, and the things that still rise up in the dark and choke her. With a magnetic, raw voice that you won't soon forget, Sweet Hell on Fire grabs you by the throat and doesn't let go.

It takes a survivor to know a madman. When the police need to crawl inside the mind of a monster, they call Caroline. As a child, Caroline was abducted along with her twin sister. Caroline escaped. Her sister didn’t...But there’s something different about her latest case. Something familiar. Teenage girls are being murdered, their organs removed. As the scope of horror widens, Caroline begins to experience blackouts of lost time and disturbing hallucinations that are leading her to one terrible, impossible conclusion.

Physicist Sam Jacobson has made an astounding discovery: A particle that serves as a direct line of communication to the fabric of spacetime. If a person conveys expectations to the cosmos, as he now can, reality answers in kind. Want to create a black hole in the laboratory? Done. Make yourself bullet-proof? No problem. But with great power comes great insanity. Left unhindered, the evolution of man into God could come to a horrific, world-ending conclusion. Two strangers, entangled like a pair of fundamental particles, are the only ones who can stop him.

While her boyfriend Forrest searches for a job, quick witted Annet works at the Keizer Manor where the oils from 19th century master painter Alexander Keizer are exhibited.  After a fight, the couple strolls through the dunes. When dark clouds roll in, the beautiful sunny weather turns into a thunderstorm so violent that they get separated. The next morning, Forrest finds himself alone. So does Annet. Regaining consciousness in a monastery, Annet is convinced the nuns are playing a prank on her. It can't be the 1800's!

A box full of newspaper clippings, photographs, and tiny bones found under a dying woman’s bed leads to the discovery of the existence of an unusual group of children. Kept apart, these children grew up believing their fathers were the wealthy mortal men who had wed their pregnant mothers. One of these children was named Crystal; she was raised by a scientist who was obsessed with the secret of winged flight. Her mother died during one of his tests, and Crystal was sent to a foster home.

Author Annie Bowes grew up having dogs throughout her childhood and adulthood that helped her with her autism. Her love of animals, especially dogs, eventually helped her find her passion in life to help animals and become a veterinarian. Through many years of working with dogs in her practice, she grew interested in how canine companionship helps people with autism. Dogs and Autism is a result of her many years of research and first-hand experience understanding the benefits of dogs as an alternative treatment to those on the autism spectrum.