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A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.

The essential guide to marketing and building your business on Instagram - today's hottest social media platform. If you're serious about marketing, you need to tap into the power of the world's most popular photo-sharing platform. This guide offers a road map to achieving Instagram marketing success.  

There is a loop in life: We seek a reward, and we get rewarded with dopamine. This dopamine motivates us to seek more of it, and the cycle repeats itself. Such cycles can either be the basis of success and true fulfillment in life, or it can become a destructive pattern that leads someone to becoming dependent on fast fixes that turn out to be uncontrollable. This audiobook discusses what those fluctuating levels of dopamine do to our brains and effects they can have on migraines, motivation, obesity, drug addiction, or food addictions.

This is a great value combo. It covers the lives and legacies of various American presidents. The following presidents will be covered in this audiobook: Abraham Lincoln, Andrew Jackson, George Washington, James Madison, John F. Kennedy, Martin van Buren, Richard Nixon, Ronald Reagan, and Ulysses Grant.

Some elements of negotiating are often neglected when people discuss the art of such an important event. Negotiation skills involve many different aspects, such as reading the other person’s intentions and boundaries, mediation skills, decision-making, preparation, clarifying information to communicate better, etc. These topics will all be touched on in this essential guide. You will learn to become more familiar with the many practices of negotiation, as well as avoid typical mistakes that have caused too many novices to miss out on what they could have gotten out of a deal.

America is on the brink. When rising conservative voice Daniel Harrington is assassinated, former Navy SEAL John Ryder suspects it’s more than political violence—it’s the opening move in a calculated plan to tear the nation apart. As riots ignite in Washington, media narratives fuel outrage, and a deadly nerve agent known as Chrysalis spreads panic, the country begins to fracture under the weight of fear.

For the first time in one place, the reader will see all the likely conspirators revealed. The Warren Commission and the FBI agreed that President John F. Kennedy was killed by a lone gunman, Lee Harvey Oswald. Fifteen years later, the House Committee on Assassinations re-examined the evidence. They announced that he was not killed by a single gunman, but probably murdered as the result of a conspiracy.

Murders or a series of coincidences? Charlie is worried her ex-PI husband, Simm, is bored with his new role helping her manage their pubs in Montreal. Offered the chance to investigate the disappearance of a man the previous year, Charlie convinces Simm to take the case. Charlie and Simm discover the case may involve a series of dubious vanishings that were written off as presumed drownings.

Leaving the raw battlefields of Vietnam, To Hunt a Holy Man cuts across the rich cultural landscape of Buddhist Thailand. Its characters are enmeshed in war-born adventure, danger, sexual encounters, and spiritual quests. Both Hunter and Holy Man have everything to win—but someone has to lose.

Scottish psychologist Elspeth McGann thinks her patient Lester Rains—a suave, enigmatic man who claims to be have been alive for 2,000 years and to be part of a team of extraterrestrial "farmers" waiting on Earth for an alien harvest—is a delusional schizophrenic.

The United States has elected the first female President, who comes from the political establishment inside D.C.’s beltway. Katherine Fontaine and her former Vice President husband bring their dysfunctional personal lives, progressive ideas, and an apologist’s agenda to The Oval Office.

In It Did Not Start with JFK, author and researcher Walter Herbst examines the decades before Kennedy’s presidency, and how understanding the “why” behind this right-wing group’s interest in removing Kennedy from power is the key to unraveling the assassination riddle. And once "why" is understood, who was responsible becomes clear.

Matthew Rollins, an aspiring singer/songwriter, takes a job as caretaker of Kinnawe House in Agamenticus, Maine. The haunting begins immediately upon Matthew's arrival, when the ghost of his mother appears. Threatening, ghostly strangers stalk the property. The cellar is filled with mysterious, foul-smelling casks. And with each day, Matthew's insomnia gets worse.

Kidnapped and held for ransom for 18 days by Nigerian pirates, Captain Wren Thomas suffered horrors, bringing to life the reality of modern-day pirating. Faith carried him during, and after captivity a beloved PTSD (post-traumatic stress disorder) service dog named Beaux eventually saved his life once again.

Blackjack addict Frank Savic is deeply in debt and facing family problems when he's asked to delay his retirement to catch a vigilante killer who murders other murderers in a manner the veteran cop has never seen. While dead bodies stack up, the motorcycle-riding policeman also finds himself reluctantly involved with a desperate mother who will do anything to get justice for her dead son. Savic, his investigation complicated by a suspected FBI coverup and a prison bribery scandal, is unaware that the murderer might be the solution to his own financial and domestic dilemma.

When Detective Maddy Reynolds escapes street violence by leaving her job to live in the Adirondacks, she builds a house on Berry Lake, across from The Glades. Avery Jordan, its founder, operates a sex trafficking operation out of the sprawling retreat. He and his minions are on a collision course with the renowned detective when they try to discover her true purpose for moving to the remote location.

This book focuses on the history of several kings and queens. Learn about Anne Boleyn, her execution for treason, and her political and religious upheaval, and Bloody Mary, or Mary Tudor, the queen who took on the Protestant revolt. In France, learn about Charlemagne, King of the Franks, King of Lombardy, and Emperor of the Romans; Eleanor of Aquitaine, one of the wealthiest women in Western Europe; and Marie Antoinette, the last queen of France before the French Revolution. Last, return to England with Queen Victoria and Richard the Lionheart.

Between 1765 to 1791, the American Revolution was an ideological and political revolution in British America. In the American Revolutionary War (between 1775 to 1783), the Americans in the 13 groups established sovereign countries that beat the British, getting independence from the British Crown and establishing the United States of America, the first modern-day constitutional liberal democracy. The tax of American settlers by the British Parliament, a body in which they had no direct representation, provided contention.

This is a bundle book with multiple titles in it. Here, you will learn everything you need to know about some of the world’s most powerful, impactful revolutions. The revolutions that will be covered are the following: the American Revolution, French Revolution, Industrial Revolution, Mexican Revolution, and Russian Revolution. Take advantage of this deal now! Start listening to these books!

The French Revolution was a period of considerable political and social change in France that started in 1789 with the starting of the Estates General and ended in the month of November 1799 with the development of the French Consulate. Tons of its ideas are now regarded important structures of liberal democracy, while terms like liberté, égalité, and fraternité resurfaced in following revolts, which includes the 1917 Russian Revolution, and stimulated efforts to eliminate oppression and attain universal suffrage.