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A technology podcast for practitioners in the Digital Employee Experience discipline brought to you by The DEX Authority. With a focus on the DEX-COS, the Common Operating System for DEX, we'll chat with leaders and practitioners about their DEX journey, and the importance of a common methodology not only for their enterprise, but also for their own career portability.

From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week. Because technology problems don’t happen in isolation. Or by themselves. They happen in parallel.I’m Tim Flower. For the last 10 years, I’ve spent my career helping IT teams understand how productivity is stolen. Murdered even. Both from IT, and from the employees we support. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths we in IT go to for answers.This mission started out to answer one simple question: What’s been killing productivity at ...