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A global security expert draws on psychological insights to help you master the art of social engineering—human hacking. Make friends, influence people, and leave them feeling better for having met you by being more empathetic, generous, and kind. Eroding social conventions, technology, and...

HansjÖrg Wyss grew up in a working-class family in Switzerland. As a college student in the 1950s, he traveled to the United States for a summer job in Colorado. It was there that he first experienced the majesty of the Grand Canyon and the American West, which forever changed him. As a business leader, Wyss pioneered a medical device company that transformed orthopedic surgery to the benefit of both doctors and patients. It was in business that Wyss developed a groundbreaking approach to problem-solving to create maximum impact.