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Consumer Technology News & Views About The Hosts: Marsha Collier is an award winning tech author who has sold over a million books. Learn about her at www.marshacollier.com. Marc Cohen Has Spent 30 Years Informing Southern Californians About Technology. Show Contact Info: marcandmarsha@Gmail.Com Twitter #techradio @MarshaCollier & @realmarccohen

From listing to shipping, follow the pros' steps for eBay success! More than a million folks are earning regular income on eBay, and here's the fun and easy way to join them! The #1 eBay expert shows you how to set up your business, find and manage inventory, use auction management software to...

Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday". They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media.