In this episode of The Pre-Con Recon Podcast, Justin sits down with Devynn Tavares, Operational Leader at The Cora Group, to discuss how her early customer-service experience shaped the way she approaches people and operations today, and why some of her biggest career opportunities came from leaders who trusted her before she had the traditional credentials or title to justify that trust.

A major theme of the conversation is human connection. Devynn argues that whether you're managing a home or an office building, people ultimately want to feel heard and treated like humans, not products or revenue. She believes the industry's increasing reliance on remote communication has weakened some of those relationships, and that companies risk losing talent and tenant loyalty when they lose the human element.

She also explains her approach to entering a new leadership role: rather than immediately imposing changes, she spent her first two weeks meeting individually with everyone in the organization. Those conversations helped her identify where responsibilities had become unclear as the company grew. From there, she rebuilt roles around accountability, ownership and clarity.

For Devynn, great operations ultimately come down to two words: freedom and trust. When employees know what they own and have the freedom to make decisions, accountability becomes empowering rather than intimidating.

Looking ahead, Devynn believes the future of commercial real estate will require companies to rethink the balance between remote work, office culture, and human interaction. Her larger personal mission is to help people feel confident walking into rooms where they don't think they belong and to help make the workplace stronger, clearer and more human.

Connect with Devynn Tavares:
LinkedIn: https://ca.linkedin.com/in/devynntavares
Instagram: https://www.instagram.com/devynntavares/
Email: devynn@coragroup.com
The Cora Group: https://coragroup.com/
The Cora Group Instagram: https://www.instagram.com/thecoragroup/
Connect with Justin Frenette: https://www.linkedin.com/in/justinfrenette

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