Couverture de Wild Card - Whose Shoes?

Wild Card - Whose Shoes?

Wild Card - Whose Shoes?

De : Gill Phillips @WhoseShoes
Écouter gratuitement

Welcome to Wild Card – Whose Shoes! Walking in the shoes of more interesting people 😉 My name is Gill Phillips and I’m the creator of Whose Shoes, a popular approach to coproduction and I am known for having an amazing network. Building on my inclusion in the Health Services Journal ‘WILD CARDS’, part of #HSJ100, and particularly the shoutout for ‘improving care for some of the most vulnerable in society through co-production’, I enjoy chatting to a really diverse group of people, providing a platform for them to speak about their experiences and viewpoints. If you are interested in the future of healthcare and like to hear what other people think, or perhaps even contribute at some point, ‘Whose Shoes Wild Card’ is for you! Find me on Twitter @WhoseShoes and @WildCardWS and dive into https://padlet.com/WhoseShoes/overview to find out more! Artwork aided and abetted by Anna Geyer, New Possibilities.

© 2026 Wild Card - Whose Shoes? Direction Economie Hygiène et vie saine Management et direction
Épisodes
  • 78. Samira Ben Omar - Training doctors to walk in people’s shoes

    78. Samira Ben Omar - Training doctors to walk in people’s shoes
    Jun 14 2026
    In this episode of Wild Card – Whose Shoes?, Gill Phillips is joined by Samira Ben Omar, newly appointed Professor of Inclusive Practice at St Mary’s School of Medicine.Samira is helping to shape something genuinely exciting: a brand-new, socially accountable school of medicine, built around communities, inclusion, humility, curiosity and trust. Rather than starting with programmes or project plans, Samira talks about starting with conversations — coffee mornings, community spaces, lived experience and the real messiness of people’s lives.Together, Gill and Samira explore what it means to train future doctors and healthcare leaders who are more than “book smart”; people who can sit with discomfort, listen deeply, understand power, and recognise the huge resource that already exists in communities.There are powerful stories in this conversation: parents navigating SEND systems, GPs learning from mining communities, the importance of faith and community spaces, the role of music therapy, and the challenge of measuring what people actually value.A conversation full of goosebumps, lemon lightbulbs and a very big “watch this space”.For anyone interested in the future of healthcare, co-production, community power, medical education and human-centred care - this one is not to be missedLemon lightbulbs from this episode 🍋💡🍋💡 Communities are not an “extra” - they are the lifeblood of local action. Samira makes the powerful point that community and faith spaces are where so much real support, trust, advocacy and practical action already happens.💡 Future doctors need to be more than “book smart”. Clinical excellence matters, but so do curiosity, humility, listening deeply, understanding communities, and being able to sit with messiness and discomfort.💡 Trust takes time - but trustworthiness can start now.Do what you say you will do, be known as a person, and honour reciprocal relationships.💡 “I am your red book. I am your integrated neighbourhood team.” Fatuma’s story is incredibly powerful: the parent as the holder of the whole memory, navigating everything for her child in a fragmented system.💡 "People do more when they decide for themselves." A beautifully simple line with huge implications for healthcare, co-production, leadership and communities.💡 The system often responds to complexity with more complexity. Samira reminds us that “simple is very difficult to do”. Huge synergy here with Whose Shoes! The answer is not always another framework, strategy or project plan.💡 Relationships require you to move beyond your role. If Samira needs to make coffee at the Roehampton coffee morning because they’re short of volunteers, that matters. It says: I’m here as a human being, not just as a title.💡 Communities can sustain clinicians too. A really interesting twist: communities are not just people to be “helped”. They can be allies, advocates, bridges and sources of nourishment for doctors working in difficult systems.💡 Human-centred care goes beyond person-centred care. Person-centred care can sit within a clinical interaction. Human-centred care asks how we design whole systems around people, families, communities and real lives.💡 Measure what people value - not just what the system asks for. Samira’s commitment to co-designing an outcomes framework feels huge. Not just measuring activity, but working with communities to understand what really matters.💡 Power needs to be noticed, not ignored. This conversation keeps coming back to power: professional power, institutional power, community power, lived experience power - and the need to design spaces where those dynamics are acknowledged.💡 The future doctor who learned from going down the mine, before the consulting room. The story of the GP in Wales being sent down the mines on day one is unforgettable. You cannot treat people well if you have no feel for the lives they are living.SO. Watch this space. This is not just a set of nice ideas. St Mary’s School of Medicine is trying to build something different from the start - with communities, inclusion and social accountability as the golden thread. SUCH an exciting conversation. Thank you and good luck, Samira! We LOVE it when you leave a review!If you enjoy my podcast and find these conversations usefulplease share your thoughts by leaving a review (Spotify or Apple are easiest to leave a review - navigate via 3 dots) and comment on your favourite episodes.Connect with me - Gill Phillips - on LinkedIn, especially if you are interested in our brand new #CYPWhoseShoes resources or our well-established #MatExp (maternity experience) work.I tweet (not so much these days!) as @WhoseShoes and am on Instagram as @WhoseShoesUK and @WildCardWS.Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.
    Afficher plus Afficher moins
    50 min
  • 77. Turning 70: Sian Lockwood on Ageing, Purpose and OOPS

    77. Turning 70: Sian Lockwood on Ageing, Purpose and OOPS
    May 17 2026

    On the day before my 70th birthday (how did that happen?!), I wanted to mark the occasion by talking to someone who is making us all think differently about ageing.

    My guest is Sian Lockwood - co-founder of WIGO (When I Get Old) and writer of the brilliant OOPS blog: Outspoken Older People Subverting.

    We talk about what it really feels like to get older - from feeling 35 in your head (most of the time!) to navigating the realities of changing energy, friendships, family life and purpose.

    There’s honesty, humour, a bit of ranting about ageism … and a strong sense that life is still very much for living.

    A warm, wise and gently subversive conversation about growing older - and making it count.


    🍋💡🍋 Lemon Lightbulbs from this episode

    💡 You don’t stop needing purpose just because you get older.

    💡 Ageing isn’t one thing — some days you’re 35, some days you’re 120.

    💡 Being older can make you invisible — unless you choose not to be.

    💡 Purpose doesn’t retire when you do.

    💡 Don’t waste a minute of the time that’s left.

    💡 Slowing down can help you notice more, not less.

    💡 It’s not about pretending to be young — it’s about living fully as you are.

    💡 Older people still want to contribute, not just be cared for.

    💡 Sometimes the best thing for your wellbeing is to get up and do something for someone else.

    LINKS

    OOPS blog - Outspoken Older People Subverting

    WIGO - When I Get Old campaign

    Brian Dolan - End PJ paralysis

    Episode 64. Dorothy Hall - age discrimination in the NHS

    Episode 67. VE Day Special - Dulcie Matthews and Dorothy Hall - Hope, Resilience, and the Spirit of Coventry








    We LOVE it when you leave a review!
    If you enjoy my podcast and find these conversations useful
    please share your thoughts by leaving a review (Spotify or Apple are easiest to leave a review - navigate via 3 dots) and comment on your favourite episodes.

    Connect with me - Gill Phillips - on LinkedIn, especially if you are interested in our brand new #CYPWhoseShoes resources or our well-established #MatExp (maternity experience) work.

    I tweet (not so much these days!) as @WhoseShoes and am on Instagram as @WhoseShoesUK and @WildCardWS.

    Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.

    Afficher plus Afficher moins
    39 min
  • 76. Lindsey Douglas - From crisis to change: SEND, lived experience and the power of coproduction

    76. Lindsey Douglas - From crisis to change: SEND, lived experience and the power of coproduction
    Apr 12 2026

    In this powerful and deeply human conversation, Gill Phillips is joined by Lindsey Douglas – parent carer, advocate and DMI trainer at Midlands Partnership NHS Foundation Trust.

    Lindsey speaks with honesty and warmth about family life with her son Grayson, who is autistic, has a severe learning disability and complex needs, and about the journey from crisis and exhaustion to greater understanding, support and hope. She shares what it means to look beyond behaviour, to ask what sits underneath it, and to recognise behaviour as communication.

    The episode explores the value of curiosity, the importance of understanding unmet need, and the difference genuine lived experience can make when it is welcomed into the workforce in meaningful ways rather than as a tick-box exercise.

    Gill and Lindsey also reflect on the award-winning #CYPWhoseShoes work with Midlands Partnership NHS Foundation Trust, the development of new Whose Shoes? resources around supporting children and young people, and specifically those with SEND and neurodivergence, and how Staffordshire partners used these conversations to help shape their SEND strategy.

    This is a rich conversation about co-production, trust, family life, young carers, practical support, and the power of bringing parent carers and professionals together in ways that build understanding rather than blame.

    🍋💡🍋 Lemon Lightbulbs from this episode

    💡 A child who seems like a “dream baby” may actually be missing early interaction and communication cues.

    💡 Behaviour is not “bad behaviour” to be controlled. It is often communication of distress, pain or unmet need.

    💡 Curiosity changes everything. Instead of asking “How do we stop this?”, ask “What is this telling us?”

    💡 Diagnostic overshadowing is dangerous. Not everything is about neurodivergence; sometimes a child is simply in pain.

    💡 Parent carers are often managing extreme risk at home without the training professionals receive.

    💡 Lived experience can break down barriers fast, because trust grows when people feel truly understood.

    💡 Co-production is not asking people to comment on a finished plan. It means shaping it together from the start.

    💡 Whose Shoes? works because the cards create safer, less confrontational conversations about difficult issues.

    💡 Supporting one child well means supporting the whole family, including siblings and young carers.

    💡 Sometimes the bravest family decision is to choose peace over social expectations.

    We LOVE it when you leave a review!
    If you enjoy my podcast and find these conversations useful
    please share your thoughts by leaving a review (Spotify or Apple are easiest to leave a review - navigate via 3 dots) and comment on your favourite episodes.

    Connect with me - Gill Phillips - on LinkedIn, especially if you are interested in our brand new #CYPWhoseShoes resources or our well-established #MatExp (maternity experience) work.

    I tweet (not so much these days!) as @WhoseShoes and am on Instagram as @WhoseShoesUK and @WildCardWS.

    Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.

    Afficher plus Afficher moins
    1 h et 2 min
adbl_web_anon_alc_button_suppression_t1
Aucun commentaire pour le moment