Couverture de 78. Samira Ben Omar - Training doctors to walk in people’s shoes

78. Samira Ben Omar - Training doctors to walk in people’s shoes

78. Samira Ben Omar - Training doctors to walk in people’s shoes

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In this episode of Wild Card – Whose Shoes?, Gill Phillips is joined by Samira Ben Omar, newly appointed Professor of Inclusive Practice at St Mary’s School of Medicine.Samira is helping to shape something genuinely exciting: a brand-new, socially accountable school of medicine, built around communities, inclusion, humility, curiosity and trust. Rather than starting with programmes or project plans, Samira talks about starting with conversations — coffee mornings, community spaces, lived experience and the real messiness of people’s lives.Together, Gill and Samira explore what it means to train future doctors and healthcare leaders who are more than “book smart”; people who can sit with discomfort, listen deeply, understand power, and recognise the huge resource that already exists in communities.There are powerful stories in this conversation: parents navigating SEND systems, GPs learning from mining communities, the importance of faith and community spaces, the role of music therapy, and the challenge of measuring what people actually value.A conversation full of goosebumps, lemon lightbulbs and a very big “watch this space”.For anyone interested in the future of healthcare, co-production, community power, medical education and human-centred care - this one is not to be missedLemon lightbulbs from this episode 🍋💡🍋💡 Communities are not an “extra” - they are the lifeblood of local action. Samira makes the powerful point that community and faith spaces are where so much real support, trust, advocacy and practical action already happens.💡 Future doctors need to be more than “book smart”. Clinical excellence matters, but so do curiosity, humility, listening deeply, understanding communities, and being able to sit with messiness and discomfort.💡 Trust takes time - but trustworthiness can start now.Do what you say you will do, be known as a person, and honour reciprocal relationships.💡 “I am your red book. I am your integrated neighbourhood team.” Fatuma’s story is incredibly powerful: the parent as the holder of the whole memory, navigating everything for her child in a fragmented system.💡 "People do more when they decide for themselves." A beautifully simple line with huge implications for healthcare, co-production, leadership and communities.💡 The system often responds to complexity with more complexity. Samira reminds us that “simple is very difficult to do”. Huge synergy here with Whose Shoes! The answer is not always another framework, strategy or project plan.💡 Relationships require you to move beyond your role. If Samira needs to make coffee at the Roehampton coffee morning because they’re short of volunteers, that matters. It says: I’m here as a human being, not just as a title.💡 Communities can sustain clinicians too. A really interesting twist: communities are not just people to be “helped”. They can be allies, advocates, bridges and sources of nourishment for doctors working in difficult systems.💡 Human-centred care goes beyond person-centred care. Person-centred care can sit within a clinical interaction. Human-centred care asks how we design whole systems around people, families, communities and real lives.💡 Measure what people value - not just what the system asks for. Samira’s commitment to co-designing an outcomes framework feels huge. Not just measuring activity, but working with communities to understand what really matters.💡 Power needs to be noticed, not ignored. This conversation keeps coming back to power: professional power, institutional power, community power, lived experience power - and the need to design spaces where those dynamics are acknowledged.💡 The future doctor who learned from going down the mine, before the consulting room. The story of the GP in Wales being sent down the mines on day one is unforgettable. You cannot treat people well if you have no feel for the lives they are living.SO. Watch this space. This is not just a set of nice ideas. St Mary’s School of Medicine is trying to build something different from the start - with communities, inclusion and social accountability as the golden thread. SUCH an exciting conversation. Thank you and good luck, Samira! We LOVE it when you leave a review!If you enjoy my podcast and find these conversations usefulplease share your thoughts by leaving a review (Spotify or Apple are easiest to leave a review - navigate via 3 dots) and comment on your favourite episodes.Connect with me - Gill Phillips - on LinkedIn, especially if you are interested in our brand new #CYPWhoseShoes resources or our well-established #MatExp (maternity experience) work.I tweet (not so much these days!) as @WhoseShoes and am on Instagram as @WhoseShoesUK and @WildCardWS.Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.
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