This episode tackles a problem many businesses overlook: websites and digital content that look fine but create barriers for real users. It brings accessibility into practical focus and shows why clearer, more usable online experiences matter for everyone.
On the True Marketing podcast, host Andrea Chase speaks with Steph Sedgwick, founder of Clarity Web Design Studio. Steph builds and manages WordPress websites for women-led service businesses and purpose-driven organizations across Canada and the US, with a strong focus on accessibility and usability.
→ Steph explains why accessibility is not an extra. She shows how poor contrast, weak mobile usability, and broken forms can block users and hurt the overall website experience.
→ The conversation stays practical. Steph shares simple starting points like checking mobile performance, testing on data instead of WiFi, and reviewing whether key contact paths actually work.
→ It also connects accessibility to everyday marketing through details like alt text, simpler content delivery, and reducing friction across websites and social content.
A useful listen for anyone who wants digital marketing to work better for more people and be more inclusive.
Learn more: Steph on LinkedIn
https://claritywebdesign.ca/
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