Running a business isn’t always neat, organized, or predictable—and this episode proves it. What was supposed to be a smooth recording turned into total chaos: interruptions, reschedules, and a second-day restart just to get it finished.

But that’s the reality of owning and running a business—you’re pulled in ten different directions, plans get derailed in an instant, and you’ve got to adapt under pressure. In this candid (and slightly chaotic) conversation, we lean into the madness, laugh at the dumpster fire moments, and share how we handle the unexpected while keeping things moving forward.

If you’ve ever felt like you’re juggling a dozen flaming torches and someone just tossed in a chainsaw, this one’s for you.

In this lively and unfiltered episode of Titan Talks, Greg, Jay, and Brandon tackle the question every plumbing apprentice wants answered: how do you rise to the top in a trade that deals with… well, number two? 💩

With plenty of laughs, real-world stories, and no sugarcoating, the guys break down what separates a good apprentice from a great one. From mastering the basics and earning your journeyman's trust, to showing initiative and keeping a positive attitude when the job gets messy, this episode is packed with advice you won't hear in a classroom.

Whether you’re knee-deep in your first week on the job or looking to level up your skills, this conversation delivers practical tips and a behind-the-scenes look at what seasoned pros really value in an apprentice.

👉 Tune in and learn how to make a name for yourself in a trade where hard work, humor, and a strong stomach set the best apart from the rest.

In this lively and down-to-earth episode of Titan Talks, Greg, Brandon, and Jay roll up their sleeves and dig into one of the most crucial — and often overlooked — roles in any plumbing business: the CSR (Customer Service Representative). From first impressions to keeping the schedule full and the techs happy, they chat about why a strong CSR can make or break your day.

You’ll hear real stories, lots of laughs, and some practical advice on how to weave the CSR mindset into your own daily work — whether you're in the office or out in the field. Whether you're looking to tighten up your team's communication or just enjoy a few minutes with the Titan crew, this episode delivers value and good vibes in equal measure.

👉 Tune in and see why “Customer Service” is everyone’s job — and how getting it right pays off big.