In this episode, we’re letting our customers do the talking.

From clearer pricing decisions to increased confidence, profitability, and peace of mind, we’re reading real testimonials from salon owners and hairstylists who use SalonScale every day.

If you’ve ever wondered what it’s actually like to implement SalonScale behind the chair or inside a salon business, this episode gives you an honest, unfiltered look at the results, the mindset shifts, and the moments that matter most.

Because sometimes, the best proof isn’t what we say - it’s what our community experiences.

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In this episode we look back at Alicias predictions for the industry from previous years and explore how they compare to where the industry is today. Which ones held true? Which ones shifted? What does that tell us about the year ahead?

We share reflections, lessons and fresh insights as we look toward what 2026 might bring and how stylists and salon owners can prepare for the changes coming next.

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In this episode, we’re unpacking one of the salon industry’s most debated topics: product deductions. Are they fair? Are they outdated? And most importantly - is there a better way?

We dig into what “fair” actually looks like when it comes to charging for color. Spoiler: it’s not a flat fee, it’s not a guess, and it’s definitely not coming out of a stylist’s paycheck.

Join us as we break down:

• Why product deductions cause confusion and frustration
• The difference between charging fairly and charging blindly
• How usage-based pricing protects both stylists and clients
• The simple mindset shift that changes everything about salon profitability

If you’re ready to ditch deductions, embrace transparency, and price services with confidence, this episode is your new must-listen.

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In this powerful and inspiring episode, we sit down with Megan and Brad, owners of Studio M Salon and Spa, who open up about the defining moment that nearly ended their business. Just six weeks away from closing their doors, and with 20 employees depending on them - they made the bold decision to transform the way they ran their salon.

Megan and Brad share their honest, behind-the-scenes story of financial stress, tough conversations, and what ultimately became their turning point: implementing SalonScale. Hear how shifting to a data-driven approach helped them regain control of their numbers, rebuild profitability, and create long-term stability for their team.

Whether you're a salon owner facing similar challenges or simply looking for a story of resilience and revival, this episode is a must-listen. Tune in to learn how Studio M went from the brink of closure to thriving again with clarity, confidence, and the right tools.

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We had the pleasure of sitting down with one of our earliest adopters and one of the most inspiring leaders in the salon industry - Celene Dupuis from @revampyxe in Saskatoon, SK. 💫⁠
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As a mentor with our friends at @highperformancesalon and award winning speaker, salon owner and coach, Celene knows what it takes to lead real change. In this episode, she shares how her team embraced SalonScale from day one. The challenges, the breakthroughs, and the culture shifts that came with transparent pricing and empowered leadership.⁠
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🎙️ Whether you’re a salon owner or stylist that is ready to level up, this conversation will light a fire in you.⁠

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In this episode, we explore what it truly means to own and operate a salon in the Great White North. From navigating the unique challenges of Canadian business regulations to embracing the tight-knit beauty communities across provinces, we uncover the realities and rewards of salon ownership in Canada.

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What if breaking the “rules” is exactly what your business needs to thrive? Netflix was once known for being ad-free. Now, it makes millions from commercials. Uber promised no tipping. Today, tips are core to its revenue. Both giants pivoted when growth stalled, and customers stayed because the value was still there.

In this episode, we draw a direct line from those shifts to the salon industry. Salon owners often resist passing color product costs to clients, fearing backlash. But just like Netflix and Uber, your guests will adapt when the value is clear. We’ll unpack why product costs should never come out of your pocket, how transparency builds trust, and why charging for product is not an “extra”, it’s the foundation of a sustainable, profitable business model.

Tune in for a mindset reset that will challenge your assumptions, show you how to reframe the conversation with clients, and help you build a salon business that lasts.

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Running a salon is more than creating great hair. It’s running a business. But do you really know what your business is costing you, or is it a guessing game year after year?

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