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The Kind Leader

The Kind Leader

De : Gino Degregori
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Welcome to "The Kind Leader Podcast," your essential guide to the transformative power of kind leadership. Hosted by Gino Degregori, this series embarks on a quest to redefine leadership through the lens of empathy, compassion, and integrity. Each episode brings to light the profound impact of kindness in leadership, featuring conversations with a diverse array of leaders who have woven empathy into the fabric of their leadership, across various industries including tech, government, healthcare, and more. Join Gino as he uncovers the secrets to balancing a kind heart with a strategic mind, illustrating how empathy can be a catalyst for innovation, effective team building, and sustainable success. Whether you are an aspiring entrepreneur, a seasoned executive, or someone passionate about the evolution of leadership, "The Kind Leader Podcast" offers a wealth of inspiration and practical advice to help you lead with kindness and make a generational impact. Tune in to learn, grow, and be part of a movement that's shaping the future of empathetic leadership.2023 Direction Economie Management Management et direction
Épisodes
  • The CARES Framework: Empathy | Understand before you direct

    The CARES Framework: Empathy | Understand before you direct
    Oct 28 2026
    For years, Gino Degregori led his company with determination, responsibility, and a relentless drive to move forward. But after buying out his business partner and navigating one of the hardest periods of his life, he began questioning something he had rarely stopped to consider: Was he becoming the kind of leader he actually wanted to be? The answer would eventually change how he thought about leadership, kindness, and empathy. Because sometimes, the hardest perspective to understand isn't someone else's. It's your own. In this solo episode of The Kind Leader Podcast, Gino continues the CARES Framework series with E for Empathy: Understand Before You Direct, sharing the personal experiences that helped shape his leadership philosophy and the lessons he's still learning today. He introduces a simple idea: two people can look at the same situation and see completely different things. One sees a six. The other sees a nine. Neither is necessarily wrong. But understanding why someone sees things differently requires something many leaders struggle to do: step outside their own perspective. And as Gino discovered, that willingness must extend to the way we see ourselves. Building on his recent conversation with conflict resolution expert Doug Noll, Gino also explores why understanding someone's perspective is only the beginning, and what leaders can do differently when someone feels frustrated, unheard, or misunderstood. In this episode, you'll discover: How one of Gino's most challenging leadership periods helped shape the Kind Leader philosophy Why empathy begins with questioning your own perspective What the six-and-nine analogy reveals about everyday leadership conflicts The three questions that influence whether people feel safe, valued, and able to trust you Why good intentions and logical explanations aren't always enough to resolve conflict Three practical habits to help people feel heard before moving toward solutions How empathy strengthens the Clarity, Accountability, and Relationships pillars of the CARES Framework This episode isn't about agreeing with everyone or avoiding difficult conversations. It's about recognizing how much we might be missing when we assume our perspective is the whole picture. Because becoming a better leader doesn't always begin with changing how you lead others. Sometimes, it begins with having the courage to look at yourself differently. And the next time you're certain you're looking at a six, ask yourself: Resources Mentioned The CARES Framework ToolkitExplore the five traits of kind leadership and download the toolkit: thekindleaderpodcast.com/cares-framework/ Most Leaders Think They Understand Empathy. They're Wrong. - Doug NollRevisit Gino's conversation with Doug Noll to explore why traditional approaches to empathy can fall short: thekindleaderpodcast.com De-Escalate: How to Calm an Angry Person in 90 Seconds or Less - Doug Noll Learn practical techniques to calm intense emotions, defuse conflict, and turn difficult interactions into productive conversations. Empathy Leadership: The Powerful Skill That Drives Winning Results - Doug Noll Discover how to apply empathy as a practical leadership skill to build trust, navigate conflict, and improve team performance. Connect with The Kind Leader Podcast Website & Newsletter: https://www.thekindleaderpodcast.com/ YouTube: Kind Leader Podcast Apple Podcasts: The Kind Leader Podcast Spotify: The Kind Leader Podcast Email: thekindleader@bravocg.com
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    17 min
  • Most Leaders Think They Understand Empathy. They're Wrong.

    Most Leaders Think They Understand Empathy. They're Wrong.
    Oct 21 2026
    Most leaders believe empathy means putting yourself in someone else's shoes. Understanding their perspective. Feeling what they feel. Showing that you care. But what if the way you've been practicing empathy is actually making difficult conversations worse? After 22 years as a trial lawyer, thousands of mediated disputes, and a decade teaching peacemaking inside maximum-security prisons, Doug Noll discovered something most leaders overlook: When someone feels threatened, even the most logical explanation can make things worse. And the problem often begins before the conversation really starts. In this episode of The Kind Leader Podcast, Gino Degregori sits down with Doug Noll, professional mediator, conflict resolution expert, and author of De-Escalate and Empathy Leadership, to explore why traditional approaches to empathy fall short, and what it actually takes to make someone feel heard. But this conversation becomes especially revealing when Gino shares a real leadership situation. An employee felt disrespected by a decision Gino had made. Gino listened, apologized, and explained his intentions. He thought he was responding with empathy. Doug shows him why that response may have been part of the problem. What follows challenges the way many leaders approach conflict, difficult conversations, and even their best intentions. Together, Gino and Doug explore: Why most leaders misunderstand what empathy actually requires The three questions every employee needs answered to feel safe and valued Why logic and good intentions can make an emotional conflict worse The skill Doug says can calm an angry person in as little as 90 seconds What Gino's real leadership experience reveals about making people feel heard What teaching peacemaking inside maximum-security prisons taught Doug about human behavior Why the first moments of a difficult conversation matter more than most leaders realize If these skills can help de-escalate violence inside maximum-security prisons, imagine what they could change in your workplace. This episode isn't about becoming a softer leader or avoiding difficult conversations. It's about learning what needs to happen before a productive conversation can even begin. Because empathy isn't about proving that you understand someone. It's about helping them feel truly understood. Connect with Doug Noll Website: https://dougnoll.com LinkedIn: Douglas Noll YouTube: Douglas Noll Peacemaker Resources Mentioned De-Escalate: How to Calm an Angry Person in 90 Seconds or Less - Doug Noll Learn practical techniques to calm intense emotions, defuse conflict, and turn difficult interactions into productive conversations. Empathy Leadership: The Powerful Skill That Drives Winning Results - Doug Noll Discover how to apply empathy as a practical leadership skill to build trust, navigate conflict, and improve team performance. The CARES Framework ToolkitExplore the five traits of kind leadership and download the toolkit: thekindleaderpodcast.com/cares-framework/ The Kind Leader NewsletterGet new episodes, leadership insights, and practical resources delivered to your inbox: thekindleaderpodcast.com Connect with The Kind Leader Podcast Website & Newsletter: https://www.thekindleaderpodcast.com/ YouTube: Kind Leader Podcast Apple Podcasts: The Kind Leader Podcast Spotify: The Kind Leader Podcast Email: thekindleader@bravocg.com Chapters 00:00 Why Most Leaders Get Empathy Wrong01:31 From Trial Lawyer to Professional Peacemaker 06:04 The Three Questions Every Leader Must Answer 09:06 The Empathy Skill Most Leaders Were Never Taught 12:26 Gino Realizes What He's Been Missing About Empathy 15:59 What If You Name Someone's Emotions Incorrectly? 19:14 A Real Leadership Mistake: When Good Intentions Backfire 22:38 Why Leaders Should Stop Trying to Fix Every Problem 27:58 The Conflict That Changed Doug's Approach Forever 31:28 What Maximum-Security Prisons Taught Him About Peace34:44 When Empathy Doesn't Work as Expected 36:39 Why Silence Can Be a Leader's Secret Weapon 40:49 The One Thing You Should Never Say to Someone Who's Upset
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    43 min
  • What Surviving The Unthinkable Taught Him About Leadership

    What Surviving The Unthinkable Taught Him About Leadership
    Oct 14 2026
    One day, he was a college student with dreams of changing his family's future. The next, he was running for his life. Dr. Delphin Kyubwa survived a massacre at his university in the Democratic Republic of Congo, fled his country, and spent years living in refugee camps, uncertain of what tomorrow would bring. Today, he's a technology executive at the California Department of Technology, a college professor, a university chairman, and an author. But the most important thing he learned along the way had nothing to do with his professional success. In this episode of The Kind Leader Podcast, Gino Degregori sits down with Dr. Delphin Kyubwa, author of A Long Walk to Purpose and Making Sense of AI, to explore how surviving unimaginable adversity shaped his understanding of resilience, purpose, and what it truly means to lead. From learning English in a refugee camp to rebuilding his life in America, Delphin shares the moments, people, and unexpected acts of kindness that changed the direction of his life. And why, after everything he's accomplished, he believes the greatest measure of leadership has very little to do with personal achievement. Together, Gino and Delphin explore: What surviving unimaginable adversity taught Delphin about leadershipWhy the way we respond to change matters more than the circumstances we faceHow small acts of kindness can change the direction of someone's lifeWhy empathy and accountability must go hand in handWhat Delphin's journey reveals about leading through uncertaintyWhy human judgment and purpose matter more than ever in the age of AI This conversation goes far beyond resilience or overcoming adversity. It's about the people who help us find our way when the path ahead seems impossible, and what we choose to do once we're in a position to help someone else. Because none of us gets where we are entirely on our own. And perhaps the greatest measure of leadership isn't how far you've come. It's how many people you've helped move forward along the way. Connect with Dr. Delphin Kyubwa: LinkedIn: Delphin Kyubwa, PhDBook: A Long Walk to Purpose: My Journey from Refugee to Building Dreams in AmericaBook: Making Sense of AI: A Simple, Practical Guide for Everyday Life, Work, and Business Resources The Secret of Happiness by Billy Graham - A book that helped Delphin maintain hope and faith during his years as a refugee. The CARES Framework ToolkitExplore the five traits of kind leadership and download the toolkit: thekindleaderpodcast.com/cares-framework/ The Kind Leader NewsletterGet new episodes, leadership insights, and practical resources delivered to your inbox: thekindleaderpodcast.com Connect with The Kind Leader Podcast Website: TheKindLeaderPodcast.comYouTube: Kind Leader PodcastApple Podcasts: The Kind LeaderSpotify: The Kind LeaderEmail: thekindleader@bravocg.com Chapters 00:00 From Surviving a Massacre to Leading with Purpose 01:43 Meet Dr. Delphin Kyubwa: From Refugee to Technology Leader 04:11 How Faith and Hope Helped Him Keep Going 07:42 What Does It Really Mean to Be a Kind Leader? 11:23 Why Empathy Doesn't Mean Avoiding Accountability 13:19 The Day Everything Changed: Surviving a Massacre 16:31 Life in a Refugee Camp and the Power of Hope 18:48 How Small Actions Helped Him Rebuild His Life 23:08 The People Who Helped Shape His Journey 28:38 You Can't Control Change, But You Can Choose Your Response 32:15 What Surviving Adversity Can Teach Us About AI 35:49 Why Human Judgment Must Remain at the Center of AI 43:40 The Leadership Lesson Behind His Extraordinary Journey
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    44 min
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