Épisodes

  • Abundance Over Scarcity: Bernard Youngblood on Kind Leadership, Partnerships & the Future of Work
    Jan 14 2026
    What if the biggest limitation in leadership isn't resources, competition, or technology, but scarcity thinking? In this insightful episode of The Kind Leader Podcast, host Gino Degregori sits down with Bernard Youngblood, Director of Partnerships at HotLogic, founder and CEO of Think Partners, and host of the podcast Unboxing the Office. Bernard brings a refreshing perspective on leadership rooted in abundance, trust, and purpose-driven collaboration. He shares how shifting from a scarcity mindset to an abundance mindset transformed the way he leads, builds partnerships, and helps both for-profit and nonprofit organizations grow sustainably. Together, Gino and Bernard explore how kind leadership shows up in decision-making, negotiations, and everyday business interactions. They discuss why leaders who operate from abundance create stronger cultures, more resilient organizations, and deeper impact, especially during times of uncertainty and change. 💡 In this conversation, you'll learn how to: Shift from scarcity thinking to abundance-driven leadership Build trust-based partnerships instead of transactional relationships Lead with purpose without sacrificing business results Create cultures where collaboration outperforms competition Make decisions from confidence, not fear Whether you're leading a growing company, building partnerships, or navigating complex business ecosystems, this episode offers a powerful reminder: when leaders lead from abundance, everyone wins. 🎧 Listen now and discover how choosing abundance over scarcity can transform the way you lead, build, and connect. 5 Key Takeaways Abundance is a leadership choice, not a theory. Scarcity isn't an economic inevitability, it's a mindset. Leaders choose abundance when they organize people, resources, and decisions around shared success rather than fear and control. Kindness is a competitive advantage in the AI era. As AI increases productivity and transparency exposes bad behavior, organizations with poor cultures will struggle. Kind leadership becomes a moat that attracts talent, loyalty, and trust. Win-win thinking beats win-lose negotiation. The most sustainable partnerships start by asking, "What does a win look like for you?" Moving away from dominance toward mutual benefit creates longer-lasting value for everyone involved. Culture is visible, whether you manage it or not. In a world of social media and radical transparency, internal culture and external brand are inseparable. How people are treated inside the organization always shows up outside. Build for legacy, not exits. Organizations focused on purpose, beauty, and long-term impact outperform those built only for acquisition or IPO. Legacy thinking attracts purpose-driven people and creates enduring success. Resources & Additional Information 🔗 Connect with Bernard Youngblood LinkedIn: Bernard Youngblood Linktree: https://linktr.ee/bernieyoungblood 🎧 Podcast Unboxing the Office - Conversations on workplace culture, leadership, and the future of work. 🤝 Organization Mentioned HotLogic - Known for The AI Oven, HotLogic is redefining how technology shows up in everyday life through simple, human-centered innovation. 📚 Book Recommended Unleashing the Killer App - Chungka Mui & Larry Downs A forward-thinking exploration of how disruptive technology reshapes markets and power structures. The book challenges leaders to rethink competition, embrace change, and lead with boldness in moments of technological transformation.
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    40 min
  • Kind Leadership Under Pressure: Russell "Haj" Ramos on Trust, Security & Human-Centered Technology
    Jan 7 2026

    What if kindness and clarity were your strongest defenses in high-stakes cybersecurity and technology leadership?

    In this powerful episode of The Kind Leader Podcast, host Gino Degregori sits down with Russell "Haj" Ramos, a seasoned IT and cybersecurity leader with over 34 years of experience across the federal and private sectors. Russell currently serves as CIO and Senior Vice President of Enterprise Data and Technology at Ginnie Mae, where he leads secure modernization and mission-critical innovation.

    Russell shares his journey from finance to cybersecurity, his early leadership experiences at the White House, and the mentors who shaped his philosophy of leading with empathy, integrity, and example. In a world where pressure is constant and mistakes can have serious consequences, he explains why kind leadership is not a weakness, but a strategic advantage.

    Together, Gino and Russell explore how leaders can balance security and innovation, navigate AI responsibly, and build cultures where people feel trusted, heard, and empowered. Through deeply personal stories about mentorship, family, gratitude, and presence, Russell reminds us that leadership doesn't start with titles, it starts with how we treat people.

    💡 In this conversation, you'll learn how to:

    • Lead by example in high-pressure, high-risk environments

    • Balance cybersecurity, AI, and innovation without losing the human connection

    • Build trust through empathy, listening, and empowerment

    • Create impact by truly hearing people, not just managing them

    • Lead at work and at home with authenticity, humility, and presence

    Whether you lead in technology, government, or any mission-driven organization, this episode offers timeless lessons on how kindness, clarity, and gratitude can elevate leadership in even the most demanding environments.

    🎧 Listen now and discover why kind leadership is one of the most powerful forces in modern technology and cybersecurity.

    5 Key Takeaways
    • Kind leadership starts with presence, not position.

      You don't need a title to lead. Leadership shows up in how you listen, how you show up for others, and how consistently you act with intention, at work, at home, and in your community.

    • Culture is built one connection at a time.

      Real culture doesn't come from policies or announcements. It's created through daily interactions, one-on-ones, and moments where people feel truly heard and valued.

    • Cybersecurity and innovation can coexist.

      Great security leaders don't say "no because." They say "yes, and here's how we do it safely." Protecting systems, data, and people while enabling innovation is a leadership skill, not a technical constraint.

    • Technology adoption must be human-centered.

      AI and emerging tools succeed only when leaders consider organizational impact, different learning speeds, and real human concerns, not just efficiency gains.

    • Lead by example with empathy, trust, and empowerment.

      The most effective leaders model the behavior they expect, listen to understand, trust their teams' capabilities, and empower ownership, creating measurable impact and long-term resilience.

    Resources

    🔗 Connect with Russell Haj Ramos
    LinkedIn: Russell Haj Ramos

    📚 Book Recommended
    "Leaders Don't Command: The Power of Leadership in a Changing World" by Jorge Cuervo – here is a short summation of the book: The book explores modern leadership principles that move away from traditional top-down, command and control styles. Focus on influence, empowerment (trust, ownership, accountability) and collaboration.

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    45 min
  • Kind Leadership in the Age of AI: John Binks on Balancing Technology, Humanity, and Mission
    Dec 31 2025

    What if leading through technology was really about leading through people?

    In this meaningful episode of The Kind Leader Podcast, host Gino Degregori sits down with John Binks, technologist, author, and Senior Director of Business Development at Titan Technologies. John is a former DHS / FEMA executive who led IT modernization and national disaster response systems, and the creator of the Bots and Bosses book series and podcast exploring the intersection of AI, leadership, and humanity.

    John shares stories from military service, federal leadership, disaster response, and mentoring veterans, revealing a powerful truth: kind leadership is not about being nice, it's about being transformational. From volunteering at the USO and listening deeply to people's stories, to leading in crisis environments where titles disappear and humanity takes center stage, John offers a grounded and deeply human perspective on leadership in times of change.

    Together, Gino and John explore how leaders can navigate AI with clarity instead of fear, why change management must always center people, and how creating generational impact starts with everyday moments of connection and care.

    💡 In this conversation, you'll learn how to:

    • Shift from transactional leadership to transformational leadership

    • Lead with kindness and empathy during crisis and uncertainty

    • Create generational impact through everyday human connection

    • Navigate AI adoption with clarity, purpose, and cultural alignment

    • Lead change by focusing on people before process or technology

    • Build trust by listening, serving, and showing up consistently

    Whether you're leading in government, technology, or any fast-changing environment, this episode will challenge you to rethink what effective leadership looks like in the digital era.

    🎧 Listen now and discover why the future of leadership depends on how well we lead people, not just systems.

    5 Key Takeaways
    • Kind leadership is transformational, not transactional. Being kind isn't about avoiding hard conversations. It's about creating the conditions for people to take risks, learn from mistakes, and grow within clear guardrails.
    • Purpose creates deeper connection than titles or paychecks. When leaders share why they're personally connected to the mission, people understand the work at a human level, and engagement goes far beyond compensation.
    • Small moments can create generational impact. Brief, authentic interactions often leave the deepest mark. A simple follow-up message or check-in can ripple through families, teams, and communities.
    • In moments of change or crisis, hierarchy matters less than humanity. The most effective leaders set titles aside, invite contribution from everyone, and build psychological safety where ideas and solutions can emerge.
    • Technology succeeds when culture leads the way. AI and digital transformation work best when they align with values and culture. Leaders must put people first, then integrate technology as a supportive teammate, not a disruptive force.

    Resources & Additional Information

    🔗 Connect with John Binks
    LinkedIn: John Binks

    📘 Recommended Book
    Bots and Bosses
    A book series and podcast by John Binks exploring the intersection of leadership, artificial intelligence, culture, and humanity in the digital age.

    🎁 Special Offer
    Contact John Binks through BotsAndBosses.com mentioning "The Kind Leader Podcast" to receive a complimentary copy of Bots and Brilliance: 101 Things You Should Know About Artificial Intelligence.

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    44 min
  • Mental Wellness Is Leadership: Corey Hart on Empathy, Joy & Human-Centered Growth
    Dec 24 2025
    What if mental wellness isn't a side note in leadership, but the foundation of it? In this thoughtful episode of The Kind Leader Podcast, host Gino Degregori sits down with Corey Hart, mental wellness strategist, startup mentor, educator, and Senior Director of Growth at Mentavi Health, where he's helped scale behavioral health innovation by over 800%. Corey shares his unconventional journey across music, hospitality, startups, education, and behavioral health, and how saying "yes" to curiosity, joy, and human connection shaped his approach to leadership. Together, Gino and Corey explore why self-awareness, mental wellness, and empathy aren't soft skills, but essential leadership competencies, especially in fast-growing, high-pressure environments. From building joyful cultures and leading with authenticity, to navigating AI in mental health with responsibility and care, this conversation challenges leaders to rethink how they show up for themselves and for others. 💡 In this conversation, you'll learn how to: Lead with mental wellness as a core leadership practice Create cultures of joy, empathy, and psychological safety Balance innovation, AI, and human-centered care responsibly Strengthen leadership by improving the relationship you have with yourself Show up as a kind leader without sacrificing performance or impact Whether you're leading a startup, a team, or navigating your own leadership journey, this episode offers a refreshing and deeply human perspective on what it truly means to lead well. 🎧 Listen now and discover why taking care of yourself is one of the most powerful leadership decisions you can make. 5 Key Takeaways 1. Practice self-grace to lead with resilience. Leadership starts with how you talk to yourself. Acknowledging your effort and progress, especially on hard days, builds the emotional strength leaders need to show up well for others. 2. Joy is a leadership strategy, not a distraction. Creating moments of laughter and celebration during difficult work boosts engagement, strengthens teams, and reduces burnout without sacrificing performance. 3. Lead with "How can I help you?" Shifting conversations from roles to support instantly builds trust. Leaders who lead with service create collaborative cultures where people feel seen and valued. 4. People's lived experiences matter more than policy. When leaders respond to individual circumstances with empathy, loyalty and commitment follow. Human understanding often achieves what rules alone cannot. 5. The next generation is wired for inclusion, learn from them. Younger workers naturally collaborate and lead with empathy. Forward-thinking leaders leverage this strength rather than trying to re-train it. Resources & Additional Information 🔗 Connect with Corey Hart Website: www.coreythehart.com LinkedIn: Corey Hart 📚 Book Recommended: Studs Terkel - Selected Works Through conversations with everyday people, Studs Terkel captures deeply human stories across all walks of life. His books are a powerful way for leaders to build empathy and understanding, especially when we can't experience that diversity firsthand. Chapters 00:00 Why Mental Wellness Is a Leadership Imperative 01:28 Corey Hart's Journey: Saying Yes to Curiosity and Opportunity 06:10 What Kind Leadership Really Means in Practice 12:51 Empathy at Work: Lessons from Hospitality and Business 17:05 How the Next Generation Is Redefining Leadership 20:58 Self-Care, Self-Grace & Leading Sustainably 23:24 Rethinking Behavioral Health: Innovation with Humanity 24:28 Why Separating Diagnosis from Treatment Changes Everything 25:49 Faster, Smarter Diagnostics Without Losing the Human Touch 27:17 Navigating AI in Healthcare with Care and Responsibility 29:37 The Future of AI in Mental Health: Promise and Caution 33:25 Unpopular Opinions That Challenge Traditional Leadership 36:03 Final Leadership Insights and Personal Recommendations
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    36 min
  • Compassion with Clarity: Karen Ansen on Leading Through Difficult Conversations
    Dec 17 2025

    What if the hardest conversations at work could actually become the most human and transformative ones?

    In this thoughtful episode of The Kind Leader Podcast, host Gino Degregori sits down with Karen Ansen, workplace law and HR strategist with over 20 years of experience, founder of Ignite HR & Employment Law and Ignite Your Purpose. Karen has advised government agencies and regulated industries like aged and community care, helping leaders navigate compliance, conflict, and culture with clarity and compassion.

    Karen shares her deeply personal journey, from feeling unfulfilled in early government roles to becoming a lawyer later in life, and how self-awareness, boundaries, and inner work shaped her leadership philosophy. She explains why kind leadership is not about avoiding hard conversations, but about having them with curiosity, honesty, and care. Throughout the conversation, Karen shows how empathy, fairness, and accountability can coexist, even in highly regulated, high-pressure environments.

    💡 In this conversation, you'll learn how to:

    • Have difficult workplace conversations without damaging trust

    • Balance empathy with boundaries and clear expectations

    • Lead with compassion in compliance-heavy and regulated industries

    • Create people-first cultures without sacrificing accountability

    • Build confidence by measuring success internally, not through external validation

    • Humanize workplace law and policies through clarity and communication

    🎧 Listen now and discover why kind leadership doesn't mean being soft, it means being courageous, clear, and deeply human.

    Key Takeaways

    1. Lead with curiosity before correction.
    Kind leadership starts by pausing judgment. Asking "Can you help me understand what's going on?" replaces assumptions with empathy and opens the door to honest, productive conversations.

    2. Compliance without connection doesn't create change.
    Policies, audits, and regulations only work when people feel informed, included, and supported. Sustainable transformation requires transparency, communication, and space for teams to process change.

    3. Non-blame communication builds trust.
    Replacing accusatory language with observation-based feedback ("I noticed this behavior, and here's how it impacted me") lowers defensiveness and keeps difficult conversations respectful and constructive.

    4. Authenticity matters more than approval.
    Leaders who stop chasing external validation and start leading from their values create stronger cultures. Confidence rooted in authenticity builds psychological safety and credibility.

    5. Better leadership begins with inner work.
    Tools like the Wheel of Life help leaders identify imbalance across life domains. Addressing those gaps with intention makes leaders more grounded, present, and effective at work.

    Important Links & Resources

    🔗 Connect with Karen Ansen
    LinkedIn: Karen Ansen

    📚 Recommended Book
    Self Help - Gabrielle Bernstein
    A practical and compassionate guide to navigating emotional triggers, healing inner patterns, and building self-trust. The book offers tools leaders can use to strengthen self-awareness, emotional regulation, and authentic confidence, both at work and in life.

    Chapters

    00:00 Why Connection and Gratitude Matter in Leadership
    02:21 Karen's Journey: From Public Service to Purpose-Driven Leadership
    05:46 What Kind Leadership Really Means in Complex Workplaces
    10:30 Navigating Difficult Conversations with Curiosity and Care
    15:56 Building Confidence Through Self-Awareness, Not Approval
    20:54 Trust as the Foundation of Effective Leadership
    24:46 Humanizing Workplace Law, Compliance, and Policy
    28:05 Clear Communication as a Leadership Superpower
    29:11 Making Hard Decisions with Fairness and Integrity
    33:00 Creating Purpose-Driven, People-First Workplaces
    36:40 The Power of Mentorship in Developing Leaders
    40:36 Self-Discovery, Inner Work, and Sustainable Leadership
    43:19 Final Reflections: Key Takeaways for Kind Leaders

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    46 min
  • Leading with Laughter: Kathy Klotz-Guest on Creativity, Courage & Kind Leadership
    Dec 10 2025
    What if the key to better leadership isn't perfection… but play? In this energizing episode of The Kind Leader Podcast, host Gino Degregori sits down with Kathy Klotz-Guest, innovation strategist, speaker, Second City-trained comedian, founder of Keeping It Human, and author of Stop Boring Me!. With 20+ years leading global tech teams and 25 years in comedy and improv, Kathy brings a rare blend of creativity, humanity, and strategic insight to leadership. Kathy shares why laughter is a leading indicator of psychological safety, how self-acceptance unlocks empathy, and why teams innovate faster when leaders stop taking themselves so seriously. She explains how improv principles like "Yes, And" create trust, connection, and possibility, and why psychological safety begins with allowing people to be imperfect. From navigating failure without shame, to rebuilding trust through humor, to understanding the human factors behind AI adoption, this conversation is packed with practical wisdom for leaders who want to build cultures where people feel seen, safe, and supported. 💡 In this conversation, you'll learn how to: Use humor and playfulness to strengthen connection and dissolve fear Apply improv principles like Yes, And to build trust and unlock creativity Recognize why laughter disappears when psychological safety is low Create environments where mistakes become fuel for learning, not shame Strengthen belonging and innovation by embracing self-acceptance Navigate organizational change (including AI) with clarity, empathy & communication 🎧 Listen now and discover why laughter isn't just fun, it's a leadership strategy. 5 Key Takeaways 1. Self-acceptance is the foundation of kind leadership. Leaders who embrace their own imperfections naturally extend more compassion, patience, and psychological safety to others. 2. Laughter is a leading indicator of organizational health. Organic laughter reveals trust, safety, and connection. When laughter disappears, creativity and honesty disappear with it. 3. "Yes, And" thinking expands possibility. The improv principle encourages openness, reduces judgment, and generates more creative solutions, even if not every idea gets implemented. 4. Normalizing failure accelerates innovation. Teams learn, grow, and take smarter risks when leaders openly discuss mistakes and model what it looks like to learn instead of shame. 5. The human factor determines technology success. AI and tech initiatives fail less from technical issues and more from fear, uncertainty, and poor communication. Clear, empathetic direction is essential. Important Links & Resources 🔗 Connect with Kathy Klotz-Guest Website: keepingithuman.com LinkedIn: Kathy Klotz-Guest 📚 Recommended Books Brené Brown's work on vulnerability & courage A foundational resource for understanding the link between self-acceptance, empathy, and leadership. Jane Goodall's writing on social behavior Insights from primates reveal how profoundly humans rely on connection, belonging, and group dynamics, the same forces that shape workplace culture. Chapters 00:00 Why Laughter Is a Leadership Superpower 02:51 From Tech Leader to Comedian: Kathy's Dual Career Path 05:51 Redefining Kind Leadership Through Humanity and Play 08:53 Self-Acceptance, Humor & the Freedom to Be Imperfect 11:48 What Psychological Safety Really Looks Like Inside Teams 15:02 Improv Principles That Transform Leadership 24:54 Using "Yes, And" to Unlock Trust, Creativity & Possibility 28:54 Moving from Scarcity Mindset to Abundance Mindset 30:21 How Open Conversations Build Trust and Reduce Fear 35:33 The Human Side of Technology Adoption 39:00 Why Communication Is the Core of Kind Leadership 48:51 Building Cultures Where Laughter and Learning Go Hand in Hand
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    46 min
  • Kindness in Action: From Military Intelligence to Entrepreneurial Leadership with Sean Keller
    Dec 3 2025
    What if the most powerful kind of leadership is the kind that stays the same, whether you're in uniform, in the boardroom, or serving your community? In this inspiring episode of The Kind Leader Podcast, host Gino Degregori sits down with Sean Keller, entrepreneur, senior executive, retired U.S. Air Force Reserve Intelligence Officer, Catholic deacon, and president of NM Holdings, the largest UPS Store franchise operator in Central Florida. Sean's life spans military service, government contracting, business ownership, and ministry, yet his leadership philosophy has remained remarkably consistent across all of them. Sean shares how growing up in a small community shaped his belief in treating everyone with dignity, why empathy is a sign of strength in both military and business environments, and how intention and purpose can guide a meaningful career, even when that career spans multiple worlds. From revitalizing underperforming businesses to navigating military structures to serving in the historic Baltimore Basilica, Sean shows that the heart of leadership never changes: it's about people. 💡 In this conversation, you'll learn how to: Lead with empathy while maintaining accountability and mission clarity Stay authentic across every role, professional, personal, and spiritual Build trust and connection in customer-facing environments (including UPS Stores) Apply lessons from military leadership to civilian teams Create meaningful experiences, not just transactions Use intention and discipline to pursue multiple passions without burning out 🎧 Listen now and discover why kindness, consistency, and dignity make leaders unforgettable. 5 Key Takeaways 1. Authentic leadership is non-negotiable. Great leaders show up as the same person everywhere, in business, in service, in family life, and in community roles. Consistency builds trust, credibility, and a leadership legacy that lasts. 2. Experience matters more than service. Anyone can complete a task, but leaders who create meaningful experiences, where people feel valued and truly seen, build loyalty that expands far beyond the moment of interaction. 3. Everyday kindness starts with human connection. Asking someone where they're from, finding common ground, or simply greeting them with warmth transforms ordinary encounters into moments of dignity and respect. 4. Small gestures become powerful differentiators. Your "hidden Mickey", the unexpected, thoughtful touches you add to customer or employee interactions, creates memorable moments that set your organization apart. 5. Compassion and accountability can coexist. Even in tough situations like terminations or difficult conversations, leaders can uphold standards while still honoring people's dignity. Empathy builds trust, even when decisions are hard. Important Links & Resources 🔗 Connect with Sean KellerLinkedIn: Sean Keller 📚 Recommended BookBe Our Guest - The Disney Institute. A simple, actionable guide to building unforgettable customer experiences through service, consistency, and human connection. Chapters 00:00 Acts of Kindness: Small Moments That Shape How We Lead 02:38 From Navy to Entrepreneurship: The Unexpected Path of Sean Keller 12:14 What Kind Leadership Really Looks Like in Everyday Life 19:59 Creating Magical Customer Experiences: What Leaders Can Learn from Disney 23:56 Empathy in Uniform: Human-Centered Leadership in the Military 28:39 Serving with Purpose: The Role of a Deacon in Today's World 32:57 Leadership, Legacy & Kindness: Final Reflections That Stay With You
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    33 min
  • Empathetic Leadership in Project Management: Joe Launi on Building Trust, Morale & High-Performing Teams
    Nov 26 2025
    What if the most important tool in project leadership isn't a framework or a Gantt chart… but empathy? In this insightful episode of The Kind Leader Podcast, host Gino Degregori sits down with Joe Launi, founder of Project Management Experts and a project leadership veteran with nearly 40 years of experience. Joe has spent his career training PMs, advising government agencies, and helping teams shift from transactional management to transformational leadership. Joe shares why empathy is the foundation of trust, how boundaries actually strengthen relationships, and why the best leaders flip the org chart to learn from the people closest to the work. Through stories from government contracting, military training, and decades of project leadership, he reveals how kindness and accountability can (and must) coexist. 💡 In this conversation, you'll learn how to: Lead with empathy without losing accountability Shift from transactional to transformational leadership Set boundaries that prevent scope creep and protect teams Navigate conflict with emotional intelligence Encourage upward communication and avoid the "Iceberg of Ignorance" Serve teams the way the best military leaders do, through empowerment, not control 🎧 Listen now and discover why empathy is a project leader's strongest competitive advantage. 5 Key Takeaways 1. Empathy Doesn't Mean Agreement, It Creates Connection Leaders can acknowledge emotions without endorsing every request. Saying "I hear you" lowers defensiveness, builds trust, and opens the door to solutions grounded in clarity and professionalism. 2. Boundaries Are an Act of Kindness Before accepting scope changes or extra work, pause. Recognize the value of the request and then set the necessary limits. Clear boundaries protect the team, the client relationship, and the integrity of the work. 3. Flip the Org Chart to Access Real Insight Executives usually see only 10% of what's happening inside their organizations. Frontline voices hold the other 90%. Creating safe, structured channels for bottom-up communication strengthens decision-making and culture. 4. Transformational Leadership Focuses on People, Not Just Projects Kind leaders look beyond deliverables and ask: "Will this person leave better than they arrived?" Mentorship, development opportunities, and genuine care elevate both people and performance. 5. Process and Kindness Work Together, Not Against Each Other Formal procedures, like change orders, approvals, and mission boundaries, aren't barriers. They create fairness, clarity, and protection for everyone. When combined with empathy, they become a foundation for trust. Important Links & Resources 🔗 Connect with Joe Launi Website: projectmanagementexperts.com Email: jdlauni@projectmanagementexperts.com LinkedIn: Joseph (Joe) D. Launi 📚 Recommended Book Born Again - Chuck Colson A powerful memoir of transformation, responsibility, and rebuilding a life of integrity after ethical failure, rich with leadership lessons. Chapters 00:00 Introduction to Kind Leadership & Why It Matters Today 02:41 Joe Launi's 40-Year Journey in Project Management 05:41 Transactional vs. Transformational: Defining Kind Leadership 12:45 Why Empathy Is a Leadership Superpower 18:01 Empathy in Military Leadership: Lessons from the Frontline 22:02 Balancing Empathy with Boundaries and Accountability 28:54 Managing Scope Creep with Clarity, Kindness & Process 35:29 Flip the Mic: Gino's Personal Approach to Kind Leadership 41:35 Rapid-Fire Questions, Leadership Wisdom & Closing Reflections
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    43 min