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The Heat Pump Podcast

The Heat Pump Podcast

De : Amply
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The Heat Pump Podcast discusses all things related to heat pumps. We cover: HVAC entrepreneurship, business operations, technology innovations, building science, how policy impacts both contractors and homeowners, and more.

Our goal is to ensure that the transition to heat pumps for heating and cooling is a win for everyone – homeowners, contractors, and the planet – by sharing insights, learnings, and best practices.

2024 Amply Energy Direction Economie Management et direction
Épisodes
  • #50 What Winning Contractors Do Differently – Stop Competing on Price and Build Real Trust

    #50 What Winning Contractors Do Differently – Stop Competing on Price and Build Real Trust
    Mar 4 2026
    Want to win on trust, not price? Download our Trust Checklist and see exactly how top HVAC companies build authority and close higher-quality deals. 👉 https://bit.ly/the-heatpump-trust-checklist ------------------------------------------------- If you’re serious about doing better work and staying ahead in high-performance contracting, the BPA National Home Performance Conference is the place to be. It’s happening April 13 – 16 in Columbus, Ohio, and it’s built around real lessons, practical strategies, and ideas you can actually use back on the job. Use the discount code NHPC-HPP to save on registration. 👉 Register here: http://nhpc26.org/amply ------------------------------------------------- Competition in HVAC is fiercer than ever — Stan in a Van, private equity roll-ups, and VC-backed startups that can generate a quote in 90 seconds. If you don't have a clear answer for why you're different, price becomes the only signal left. In this episode, Ed Smith (co-founder of Amply Energy) breaks down the Heat Pump Business Model Matrix — four ways to compete as a contractor — and the Trust Checklist: a practical framework for winning on expertise and process instead of price. You'll hear real stories from incredible contractors who've built businesses that don't need to be the cheapest in the room. Key Learnings: There are four ways to compete as a contractor: price, speed, customization, and trust. Only trust is sustainable long-term for independent businesses.Expertise (building science knowledge, craftsmanship) and process (the customer journey, tools, procedures) are the two levers that get you there.The contractors who win without competing on price know exactly who their customer is — and who they're not.Marketing designed to filter out the wrong customers is a feature, not a bug.When a homeowner says you're more expensive, the best response is a question, not a defense.Download the Trust Checklist at amply.energy — pick one item and go after it. Timestamps: [00:00] - Introduction & Warm-up [03:01] - Ed’s Journey with Amply [07:48] - Competing Beyond Price [09:06] - Expertise and Process [16:20] - The Trust Checklist [17:25] - Case Studies and Best Practices [26:49] - Ideal Customer and Marketing [32:11] - Demo Website with Energy Circle [36:28] - Slowing Down the Sales Process [43:07] - The Importance of Charging for Expertise [52:07] - Closing Remarks Follow Katie Miller and BPA: LinkedIn: https://www.linkedin.com/in/katiearonoff/Website (Company): https://building-performance.org/LinkedIn (Company): https://www.linkedin.com/company/buildingperformanceassociation/Facebook (Company): https://www.facebook.com/BuildingPerformanceAssociation/Instagram (Company): https://www.instagram.com/buildingperformanceassociation/YouTube (Company): https://www.youtube.com/c/BuildingPerformanceAssociationX (Company): https://x.com/JoinBPA Follow the Hosts: Ed Smith: https://www.linkedin.com/in/ed-smith-5aa8716Eric Fitz: https://www.linkedin.com/in/ehfitz/Amply Energy Website: https://www.amply.energy/Amply Energy YouTube: https://www.youtube.com/@amplyenergyAmply Energy Facebook: https://www.facebook.com/amplyenergyAmply Energy Instagram: https://www.instagram.com/amply_energy/
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    55 min
  • #49 Hey Ed: 35 Years of HVAC Wisdom with Ed Janowiak

    #49 Hey Ed: 35 Years of HVAC Wisdom with Ed Janowiak
    Feb 18 2026
    If you’re serious about doing better work and staying ahead in high-performance contracting, the BPA National Home Performance Conference is the place to be. It’s happening April 13 – 16 in Columbus, Ohio, and it’s built around real lessons, practical strategies, and ideas you can actually use back on the job. Use the discount code NHPC-HPP to save on registration. 👉 Register here: http://nhpc26.org/amply ------------------------------------------------- If you've ever had a question about Manual J, Manual S, or heat pump sizing, there's a good chance the answer ends with "and that's the way I see it." Ed Janowiak is ACCA's Manager of HVAC Design Education, host of the legendary "Hey Ed" video series, and one of the most influential voices in HVAC system design. With 35 years in the trade — from installer to contractor to trainer — Ed has probably taught more contractors how to do HVAC design right than anyone in America. In this episode, we flip the script and ask Ed the hard questions: Why do so many contractors skip load calculations? What's the most common Manual J mistake? And why does oversizing heat pumps for heating loads keep him up at night? Ed doesn't hold back. He explains why "ballparking" system design is the same as accepting a ballpark payment, shares his non-negotiable line on latent performance ("you're dead to me"), and delivers a warning about the mold crisis heading for cold climate markets. Whether you're new to heat pumps or a seasoned pro, this conversation will sharpen how you think about system design. Key Topics Ed's journey from crawlspaces to becoming ACCA's top educatorWhy "truth and math" is the foundation of everything he teachesThe #1 Manual J mistake contractors make (it's not what you think)Why Manual J doesn't care what equipment you're installingThe oversizing crisis: what happens when you size heat pumps for heatingEd's line in the sand: 50% RH at 75°F on design day — or you're dead to himThe ServPro warning: why mold problems are coming to cold climate marketsWhat the new Manual S and Manual H mean for heat pump contractors Timestamps: [00:00] - Episode Teaser [02:34] - Introduction to guest, Ed Janowiak [05:56] - Ed talks about his journey into HVAC design and education [10:52] - Discussing heat pump sizing and the impact on comfort [14:15] - Ed’s perspective on airflow and its importance in system performance [17:28] - Common mistakes HVAC contractors make [23:19] - Manual J and heat pump sizing considerations [28:27] - Ed explains common misconceptions about Manual J for heating [30:38] - Properly sizing heat pumps and using auxiliary heat [42:01] - Insights on technical committees and the importance of industry standards [46:08] - The importance of Manual T for proper fan pressure and airflow [49:37] - Closing remarks and key takeaways from the discussion Follow Ed Janowiak: LinkedIn: https://www.linkedin.com/in/ed-janowiak-9bb3b734/Website (Company): https://www.acca.org/homeLinkedIn (Company): https://www.linkedin.com/company/accausa/Facebook (Company): https://www.facebook.com/accontractorsInstagram (Company): https://www.instagram.com/acca_usa/#X (Company): https://x.com/accausaYouTube (Company): http://www.youtube.com/@accamerica Follow the Hosts: Ed Smith: https://www.linkedin.com/in/ed-smith-5aa8716Eric Fitz: https://www.linkedin.com/in/ehfitz/Amply Energy Website: https://www.amply.energy/Amply Energy YouTube: https://www.youtube.com/@amplyenergyAmply Energy Facebook: https://www.facebook.com/amplyenergyAmply Energy Instagram: https://www.instagram.com/amply_energy/
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    52 min
  • #48 A blueprint for your website, with Peter Troast

    #48 A blueprint for your website, with Peter Troast
    Feb 12 2026
    Want a sharper, more effective website? From clearer messaging to smarter layout decisions — If you’ve ever felt your website could be doing more work for you, this is worth a look. 👉 Visit the demo site here: https://demo.energycircle.com/ ------------------------------------------------- If you’re serious about doing better work and staying ahead in high-performance contracting, the BPA National Home Performance Conference is the place to be. It’s happening April 13 – 16 in Columbus, Ohio, and it’s built around real lessons, practical strategies, and ideas you can actually use back on the job. Use the discount code NHPC-HPP to save on registration. 👉 Register here: http://nhpc26.org/amply ------------------------------------------------- In this episode of Heat Pump Podcast, host Ed Smith sits down with Peter Troast, Founder & CEO of Energy Circle, for a thorough analysis into one of the biggest challenges facing high-performance HVAC and home performance contractors today: how to clearly communicate their value to homeowners — before the first visit. The conversation centers on a demonstration contractor website that Energy Circle and Amply built together as a “best-in-class” example for the industry. Rather than focusing on equipment or jargon, the site is designed to educate homeowners, filter for the right-fit customers, and showcase a diagnostic, process-driven approach that differentiates high-performance contractors from traditional “box-swap” HVAC companies. Key Learnings: Why most high-performance contractors undersell themselves online, and how to fix itHow to explain diagnostics, commissioning, and process without using building-science jargonHow a website can act as a customer filter, not just a lead generatorWhy “problem → root cause → solution” framing can deliver higher value customersHow to use testimonials, case studies, and owner stories to avoid competing on price Timestamps: [00:00] – Introduction [03:56] – The "homeowners just don't know" problem [08:22] – The homepage headline: We Listen. We Measure. We Fix. We Prove. [12:57] – Is River City a good fit? Filtering customers on purpose [19:48] – The Us vs. Them comparison chart [26:50] – Testimonials that reinforce differentiation [30:48] – Problems We Solve vs. Services navigation [34:22] – The Our Process page [37:05] – The About Us page and founder story [41:28] – How to apply this to your own website Follow Peter Troast: LinkedIn: https://www.linkedin.com/in/petertroast/Website (Company): https://www.energycircle.com/LinkedIn (Company): https://www.linkedin.com/company/energy-circle-llc/Facebook (Company): https://www.facebook.com/energycircle/Instagram (Company): https://www.instagram.com/energycircle_/X (Company): https://x.com/energycircle Follow the Hosts: Ed Smith: https://www.linkedin.com/in/ed-smith-5aa8716Eric Fitz: https://www.linkedin.com/in/ehfitz/Amply Energy Website: https://www.amply.energy/Amply Energy YouTube: https://www.youtube.com/@amplyenergyAmply Energy Facebook: https://www.facebook.com/amplyenergyAmply Energy Instagram: https://www.instagram.com/amply_energy/
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    45 min
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