What do rules and expectations have in common? You shouldn’t set them if you’re not willing to enforce them.

Unenforced standards make bad performers worse—and they quietly drain the motivation of your best people when they see inconsistency.

In this episode, I had the absolute pleasure of sitting down with Tommie Jo Brode for a powerful conversation about leadership, culture, team-building, and what it really means to hold the line as a leader.

We talk about:

• Why accountability protects your top performers
• How culture erodes when standards aren’t enforced
• The connection between expectations and trust
• What strong, consistent leadership actually looks like

This is one of those conversations that feels simple—but hits deep. If you care about building high-performing teams and protecting your culture, you won’t want to miss this one.

What exactly is a TPA (Third-Party Administrator)—and why does it matter in the world of health insurance?

In this episode, Nick Buratti from Allied Benefit Systems joins me for a clear, practical conversation about how TPAs operate, what they’re responsible for, and where they fit into the broader health insurance ecosystem.

If you’re involved in employee benefits, self-funded health plans, or just want to better understand how all the moving pieces connect, this episode is a must-watch.

#TheHITPodcast #HealthInsurance #TPA #EmployeeBenefits #SelfFunded #HRLeadership #AlliedBenefitSystems #HealthcareExplained

What does it really take to build a high-performing, low-drama team?

In this episode, we break down the real-world strategies behind employee management, intentional turnover, and aligning teams with mission, vision, and values—including practical lessons from the Entrepreneurial Operating System (EOS).

We cover:

Managing People & Turnover

• The real cost of keeping the wrong person in the role
• What “intentional turnover” means—and how to handle transitions the right way
• Creating kind, professional exits while protecting team performance
• Why strong teams naturally push toward “right people, right seats”

Intelligent Hiring

• Hiring for natural wiring—not just resumes
• Using personality and behavioral assessments to identify top performers
• Why the best employees make difficult roles look effortless
• Data-driven filtering to focus on candidates most likely to succeed

EOS & Team Alignment

• How EOS aligns teams around mission, vision, and values
• The Six Key Components: Vision, People, Data, Issues, Process, Traction
• Using scorecards, structured meetings, and accountability rhythms
• Military-style” backward planning from long-term goals to 90-day priorities

If you’re a leader, founder, or HR professional trying to build a disciplined, accountable, and high-performing culture—this episode delivers practical insights you can apply immediately.