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The Brilliant Business Podcast

The Brilliant Business Podcast

De : Dan Jacobs
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 We get under the hood with business owners, operators, and strategists to understand what really makes organisations work in the real world, not just in theory. These are practical, experience-led conversations about leadership, systems, people, and decision-making. How good businesses are built, how they scale without breaking, and how founders move from carrying everything in their head to running something robust, profitable, and sustainable. If you’re responsible and interested in people, productivity, outcomes, and results, then this podcast is for you.Dan Jacobs Direction Economie Management et direction
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    Épisodes
    • Why Being Great at Your Job Isn’t Enough Anymore (And What to Build Instead)

      Why Being Great at Your Job Isn’t Enough Anymore (And What to Build Instead)
      Feb 17 2026
      In this episode of The Brilliant Business Podcast, I sit down with Petra Zink – brand and business growth strategist, founder of impaCCCt, and the360Talent.co, and creator of the Trusted Authority™ Framework – to unpack what it really takes to stand out as a consultant and leader in the age of AI. We dive into how to systemise and monetise your intellectual property, turn your experience into authority assets, and position yourself as the go‑to expert rather than just another smart operator competing on billable hours.You’ll hear why trust is now the ultimate currency – built through human connection, stories, and consistency, not logos and slogans – and why AI can accelerate your work but can’t replace your judgment, context, or emotional intelligence. Petra explains the shift from “cultural fit” to cultural contribution, how diverse thinking improves decision‑making, and why psychological safety is non‑negotiable for high‑performing teams. We also tackle the confidence and positioning challenges many women in leadership and consulting face, and how to reframe your value so organisations recognise and pay for the outcomes you create.If you’re a consultant, founder, or leader who wants to future‑proof your career, build a trusted personal brand, and stay relevant as technology and business models evolve, this conversation is a practical, honest playbook.What we cover:How to turn expertise into authority assets and scalable offersPositioning yourself as the go‑to in your niche, not a replaceable expertWhere AI helps (and where only humans should decide)Cultural fit vs cultural contribution in modern organisationsDiversity of thought and better decision‑makingPsychological safety, emotional intelligence, and real‑world leadershipWhy many women underestimate their value – and how to change thatListen now if you’re ready to stop trading time for money, build real authority, and lead with both strategy and humanity.Chapters00:00 Introduction to Authority Assets02:52 The Importance of Positioning in Consulting05:24 Building Trust and Authority08:08 The Role of AI in Consulting10:34 The Value of Human Judgment13:20 The Trusted Authority Framework15:52 Identifying Talent and Skills18:38 Cultural Fit vs. Cultural Contribution21:08 Navigating Change and Adaptability23:15 The Role of Women in Leadership25:59 Maintaining Trust in Organisations28:07 The Importance of Diversity in Thought30:15 Psychological Safety in Teams32:23 Decision-Making as a Meta Skill34:48 Emotional Intelligence in Leadership37:41 Reinventing Yourself39:50 Framework Fridays and Skill Stacking42:15 Building a Personal Brand45:11 The Role of Branding vs. Marketing46:58 Sustaining Culture During Transitions49:02 Conclusion and Key TakeawaysAbout PetraPetra Zink is a leadership and business strategy advisor to founders and business owners navigating growth, transition, and succession.She operates across two companies: impaCCCt, where she helps founders and executives turn what they know into brands, offers, and influence that drive business growth — and The360Talent.Co, where she helps put the right leaders in place so businesses can scale beyond the founder.Through her Trusted Authority™ framework, Petra helps founders move from expert to go-to — turning experience into influence others can carry across teams, clients, and future leaders.About DanDan Jacobs is a business builder, founder, and host of The Brilliant Business Podcast.Dan believes that we can make the world a better place by helping small businesses succeed. He is the founder of ⁠Buybill⁠, a platform designed to give small businesses access to big-business operational capability. Follow Dan on ⁠LinkedIn⁠.Music track: Rock Me Now by PufinoSource: https://freetouse.com/music
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      1 h et 13 min
    • Suicide Is a Workplace Issue: Why Culture, Language, and Leadership Matter - with Caroline Roodhouse

      Suicide Is a Workplace Issue: Why Culture, Language, and Leadership Matter - with Caroline Roodhouse
      Feb 10 2026
      Caroline is a best-selling author, speaker and advocate transforming how we talk about suicide, grief and healing. After losing her husband to suicide in 2018, she turned personal tragedy into a mission rooted in hope, honesty and humanity. Through her book Daddy Blackbird, she shares life-saving messages that create space for honest, healing conversations. A Strategic Communications and Wellbeing Specialist, and author of the British Standard’s First Steps Guide to Suicide and the Workplace, Caroline helps organisations build emotionally intelligent, human-centred cultures. A mother of two, she leads with empathy, courage and connection. Her message is clear: how we speak saves lives.You can get in touch with Caroline here:Caroline's LinkedInwww.daddyblackbird.comCaroline's book is on Amazon (a must read for anyone interested in wellbeing and mental health) Daddy Blackbird's LinkedInLink to: The British Standard's 30480 Suicide and the Workplace: A Practical First Steps Guide to SupportSummaryIn this conversation, Caroline Roodhouse shares her journey from personal tragedy to becoming an advocate for mental health and suicide prevention in the workplace. She discusses the importance of creating empathetic work environments, the role of communication in supporting employees, and the need for organisations to proactively address mental health issues. Caroline emphasises the significance of acknowledgment, the impact of workplace culture on mental health, and the necessity of implementing strategies for prevention and postvention. She also highlights the importance of changing the language around suicide and providing practical support for those grieving a loss.Chapters00:00 Introduction to Caroline Roodhouse and Her Mission02:47 The Impact of Workplace Culture on Mental Health05:18 Creating a Supportive Work Environment07:50 Empathy vs. Productivity in the Workplace10:11 The Role of Acknowledgment in Employee Wellbeing12:46 Bringing Your Whole Self to Work14:18 Proactive Approaches to Suicide Prevention17:12 The Importance of Leadership in Mental Health19:49 Legislation and Duty of Care in Mental Health22:15 Understanding Postvention and Its Importance25:42 The Importance of Employee Well-being28:58 Changing the Language Around Suicide32:49 Supporting Grief and Loss36:07 Reaching In: Practical Support for Those in Grief38:05 The Value of Lived Experience in Business40:21 Advice for Entrepreneurs with Lived Experience42:47 Implementing Mental Health Standards in OrganisationsIf you need to speak to someone about the way you’re feeling, contact one of the services below or your local equivalent:🤲 Find help local to you using the Hub of Hope from Chasing the Stigma 🤲 Call Samaritans on 116 123🤲 Text ‘SHOUT’ to 85258 from Shout UK 🤲 United for Global Mental Health is a global services and support finder🤲 Attend a local #ANDYSMANCLUB group (there are nearly 300 free groups nationally)🤲 The Jordan Legacy CIC offers excellent support and signposting 🤲 Explore the resources available from Campaign Against Living Miserably 🤲 Speak Their Name CIO is a space that helps people in the UK bereaved by suicide🤲 Find peer-to-peer support through Survivors of Bereavement by Suicide🤲 Visit Suicide&Co for resources to help navigate suicide-related griefAbout DanDan Jacobs is a business builder, founder, and host of The Brilliant Business Podcast.Dan believes that we can make the world a better place by helping small businesses succeed. He is the founder of ⁠Buybill⁠, a platform designed to give small businesses access to big-business operational capability. You can follow Dan on ⁠LinkedIn⁠ for practical insights on building brilliant, sustainable businesses.Music track: Rock Me Now by PufinoSource: https://freetouse.com/music
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      48 min
    • Davide Pagnotta - Why Company Culture, Not Skills, Determines Your Team’s Success

      Davide Pagnotta - Why Company Culture, Not Skills, Determines Your Team’s Success
      Feb 4 2026

      Summary

      In this episode, Dan Jacobs interviews Davide Pagnotta, CEO and founder of Wise Humanity about the critical role of interpersonal relationships in the workplace.

      Davide shares his personal experiences with corporate culture, emphasising how a lack of emotional intelligence and poor communication can lead to catastrophic outcomes, such as the bankruptcy of a company that he worked at.

      He discusses the importance of creating a supportive environment where team members feel safe to express dissenting opinions and how this can lead to higher productivity and better decision-making. Davide also introduces the concept of 'radical empathy,' which encourages leaders to understand the motivations behind their team members' actions, and thereby foster a culture of accountability and growth rather than blame.


      Keywords

      workplace culture, emotional intelligence, team dynamics, radical empathy, leadership, interpersonal relationships, high-performing teams, corporate training, Wise Humanity


      Get in touch with Davide here:

      email: davide@wisehumanity.com

      web: https://www.wisehumanity.com

      You can follow Davide on: LinkedIn.


      Takeaways

      • Bad interpersonal relationships can ruin a company.
      • The environment influences individual behaviour significantly.
      • Radical empathy means understanding that everyone does their best with the tools they have.


      Sound bites

      "We show up depending on the system around us."

      "How do you bring out the best in individuals?"

      "The more engaged teams are also more productive."


      Chapters

      00:00 Introduction to David Pagnotta and Wise Humanity

      01:04 The Impact of Corporate Culture on Team Dynamics

      04:22 The Role of HR in Team Interactions

      08:16 Creating a Happy Workplace

      10:42 Measuring Team Dynamics and Decision-Making

      15:01 The Importance of Dissent in Teams

      17:02 Aligning Company Vision with Team Behavior

      20:23 Finding the Right Mix of Team Personalities

      24:08 Addressing Ego in Leadership

      28:47 Understanding Imposter Syndrome and Its Effects

      31:55 The Role of Comparison in Personal Growth

      35:21 Equipping Leaders to Accept Challenges

      35:57 Rethinking Meeting Objectives

      37:32 The Role of Leadership in Team Dynamics

      39:45 Understanding Team Purpose and Vision

      41:25 The Importance of Team Responsibility

      44:38 Creating a Culture of Psychological Safety

      49:35 Learning from Mistakes: Systemic Analysis

      52:01 Work-Life Harmony vs. Work-Life Balance

      56:23 Improving Team Performance: Self-Awareness and External Help

      01:00:56 Radical Empathy in Leadership


      About Dan

      Dan Jacobs is a business builder, founder, and host of The Brilliant Business Podcast.

      Dan believes that we can make the world a better place by helping small businesses succeed. He is the founder of ⁠Buybill⁠, a platform designed to give small businesses access to big-business operational capability.

      You can follow Dan on ⁠LinkedIn⁠ for practical insights on building brilliant, sustainable businesses.


      Music track: Rock Me Now by Pufino

      Source: https://freetouse.com/music
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      1 h et 8 min
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