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TLF Gems

TLF Gems

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The Podcast from TLF ResearchCopyright TLF Research 2021 Economie
Épisodes
  • Limited budget, maximum insight

    Limited budget, maximum insight
    Oct 5 2026
    Research budgets are getting tighter. The pressure to deliver useful customer insight isn’t. In this episode, Greg and Stephen explore how to get more value from customer research without simply spending more. They discuss where to focus when budgets are constrained, how to make better use of existing data, when qualitative research can add the… Continue reading Limited budget, maximum insight
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  • Onboarding, exit & acquisition

    Onboarding, exit & acquisition
    Mar 23 2026
    Stephen talks to Greg about his webinar on the insight to be gained from talking to customers (especially in B2B relationships) when they first sign up or when they’re on their way out. You can watch the webinar on demand here: https://www.tlfresearch.com/webinars/b2b-onboarding-acquisition-and-exiting-customer-surveys/
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  • Closing the loop with customers

    Closing the loop with customers
    Dec 18 2025
    Greg talks to Stephen about his recent webinar “Closing the loop with customers”. They talk about the different loops that need to be closed, some ways to do it, and agree that every customer deserves feedback if they want it. You can watch the webinar here: https://www.tlfresearch.com/webinars/essentials-closing-the-loop-with-customers/
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