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THE Home Service Hot Seat

THE Home Service Hot Seat

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Hosted by Michael Grigery, CEO of ClickCallSell, and Jonathan Maynard, CEO of Red Door LLC this podcast dives deep into the strategies, challenges, and success stories of home service business owners.

We’re here to bring real talk and real stories from experts who share insights on scaling, profitability, the highs and lows of entrepreneurship.

Each episode, we put top-performing business owners, coaches, and industry leaders to uncovering the tactics they use to win in an ever-competitive market. From marketing and sales to operations and leadership, we cover it all—no fluff, just actionable takeaways.

🎧 New episodes every week!

2025 Michael Grigery
Direction Economie Management Management et direction Marketing et ventes
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    Épisodes
    • Surviving the Winter Slow Season | Cash Flow, Budgeting & Smart Business Planning
      Nov 25 2025

      In this episode of The Home Service Hot Seat, hosts Michael Grigery and Jonathan Maynard discuss how to navigate the challenges of the winter slow season in the home service industry.

      They share strategies for maintaining cash flow, keeping top employees during downtime, and planning for long-term financial stability. From hiring fractional CFOs and cutting unnecessary expenses to preparing seasonal budgets and building relationships with complementary trades, this episode is packed with practical advice to keep your business strong year-round.

      If you’re a home service owner looking to survive the slow season and build a wealthier, healthier business, this conversation is a must-listen.

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      38 min
    • Scaling Your Christmas Light Business | Hiring, Marketing & Managing Seasonal Growth
      Nov 18 2025

      In this episode of The Home Service Hot Seat, hosts Michael Grigery and Jonathan Maynard discuss the evolution, challenges, and strategies behind running a successful Christmas light business.

      They explore how the industry has changed over the years, from rising competition and lead costs to marketing shifts and scaling obstacles.

      Michael and Jonathan break down how to manage crews efficiently, train seasonal staff, use pre-qualification effectively, and develop offers that resonate with customers. They also share insights on how to handle capacity, maintain culture during the holiday grind, and finish the season strong with celebration and appreciation for the team.

      If you’ve ever considered adding holiday lighting to your service mix—or want to scale your existing business—their experience-driven insights will help you plan, execute, and grow sustainably.

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      44 min
    • Conflict Resolution for Leaders | How to Address Tough Conversations Effectively
      Oct 28 2025

      In this episode of The Home Service Hot Seat, hosts Michael Grigery and Jonathan Maynard dive into the art of conflict resolution for business owners and leaders in the home service industry.

      They break down how to handle difficult conversations, avoid emotional reactions, and address conflict before it damages team culture or company performance. From separating behavior from character to building trust through clear agreements, Michael and Jonathan share the practical skills that help leaders maintain healthy relationships and accountability in their businesses.

      Whether you manage a small crew or lead a large team, this episode gives you actionable tools to approach conflict with confidence and clarity.

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      37 min
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