In this episode of Seven Points, hosts Warren Trent and Trooper Randi Wybron sit down with Troopers Denver Green and Rhys Arden of the Arizona Department of Public Safety’s Household Goods Enforcement team to uncover the warning signs of moving scams and explain how consumers can protect themselves.

Troopers Green and Arden share real-world examples of customers facing unexpected price increases, delayed deliveries, missing belongings, and movers holding possessions until additional payments are made. From suspiciously low estimates to complicated subcontracting arrangements, the troopers explain how seemingly affordable moves can turn into costly and stressful experiences. They also discuss the challenges of investigating complaints when multiple companies are involved or belongings have been transported outside Arizona.

The conversation offers practical advice for anyone planning a move, including how to research moving companies, review contracts, compare estimates, identify questionable reviews, and choose safer payment methods. The troopers also explain how filing a complaint early and using tracking devices can help investigators locate missing property and resolve disputes.

For Troopers Green and Arden, the assignment is about more than investigating complaints. It is about helping people recover their belongings and protecting consumers from preventable hardship. Whether you are moving across town or across the country, this episode provides valuable insight into the risks of hiring a moving company and the steps you can take to safeguard your property, your money, and your peace of mind.

In this episode of Seven Points, hosts Warren Trent and Trooper Randi Wybron sit down with Lt. Col. Jennifer Borquez, Agency Support Division, to discuss her extensive career with the Arizona Department of Public Safety, the experiences that shaped her leadership, and the importance of putting people first.

Lt. Col. Borquez reflects on her journey from aspiring detective to senior department leader, sharing stories from assignments in criminal investigations, patrol, internal affairs, operational training, and the Arizona Counter Terrorism Information Center. She also discusses memorable opportunities working major events, including Super Bowls, Final Four games, Arizona State University football, and the Arizona State Fair.

At the heart of the conversation is a deeply personal experience that changed how she leads. Following the loss of a trooper on her squad in 2013, Lt. Col. Borquez learned firsthand the importance of empathy, connection, and caring for the people behind the badge. She explains how that experience continues to influence the way she supports employees and their families, including during difficult moments affecting the department.

Now in her current leadership role, Lt. Col. Borquez is taking a hands-on approach to understanding the department's many work units, listening to employees, identifying challenges, and finding ways to remove barriers. This episode offers an honest look at leadership, service, and the lasting impact of taking time to know your people.

Season 3 of the DPS Seven Points podcast kicks off with a new co-host and a fresh perspective. Host Warren Trent welcomes Trooper Randi Wybron, the newest voice behind the microphone and a longtime Arizona Department of Public Safety employee with 12 years of experience across the agency.

Randi shares her journey from working in an office environment to becoming a DPS trooper, explaining how a chance conversation with another trooper and a ride-along opened her eyes to the many career opportunities within DPS. She discusses her experiences in patrol, criminal investigations and recruiting, and what ultimately led her to the Public Information Office.

The conversation also explores what it takes to become a DPS trooper, the challenges of the academy, opportunities available to recruits and laterals, and the many professional staff positions that support the agency. Randi offers insight into the recruiting process and why DPS continues to be a place where employees can build long-term careers.

And, of course, no introduction would be complete without a few laughs. Randi shares some memorable moments from her career, including an unforgettable traffic stop involving lipstick, a bagel-related wardrobe mishap and her first live radio interview.

Join Warren and Randi as they kick off a new season of Seven Points and explore the people, careers and mission behind DPS.

Season two of the Arizona DPS Seven Points Podcast wraps with a powerful episode on mental health and wellness for first responders. Public Information Manager Warren Trent and Sgt. Kameron Lee sit down with Dan Oakes, licensed professional counselor to discuss trauma, PTSD, and the importance of seeking help.

Dan explains the difference between primary and secondary PTSD, the impact of long-term stress on the nervous system, and the early warning signs: irritability, sadness, and difficulty feeling joy. He emphasizes that these reactions are normal, not a sign of weakness, and highlights how peer support and open conversation can be more effective than therapy alone.

The episode also explores how trauma affects not only sworn officers but dispatchers, lab staff, records personnel, and others exposed to repeated high‑stress environments. DPS’s growing wellness program, including annual mandatory clinician visits and wellness reprieves, is recognized as a model for destigmatizing mental health support.

Season two concludes with encouragement for all employees to reach out, talk openly, and seek professional help when needed. caring for mental health leads to healthier troopers, employees, stronger families, and better service to the community. The podcast returns in September.

In this episode of Seven Points, hosts Warren Trent and Sgt. Kameron Lee sit down with Mike Burnett, Director of the Law Enforcement Torch Run for Special Olympics Arizona, for a conversation about service, community, and the powerful impact of supporting athletes with intellectual disabilities.

Mike shares the history and mission of the Law Enforcement Torch Run, a worldwide movement that has grown into the largest public awareness and fundraising initiative benefiting Special Olympics. He discusses how Arizona law enforcement agencies, including the Arizona Department of Public Safety, partner throughout the year to raise funds, build relationships, and champion inclusion across the state.

Listeners will learn about the inspiring stories behind the athletes, the dedication of the officers who volunteer their time, and the life-changing opportunities created through sports, leadership, and community engagement. Mike also highlights the significance of the annual Torch Run, the role of public safety professionals in supporting Special Olympics, and how these partnerships continue to strengthen communities.

Whether you're a law enforcement professional, a Special Olympics supporter, or simply looking for an uplifting story about making a difference, this episode showcases the spirit of service, teamwork, and compassion that defines both organizations.

In this episode of Seven Points, hosts Warren Trent and Sgt. Kameron Lee sit down with Arizona Department of Public Safety Lt. Col. Tim Chung for a powerful conversation reflecting on nearly four decades of service, leadership, and dedication to public safety. From his beginnings as a detention officer and dispatcher in La Paz County to his role as Assistant Director of the Agency Support Division, Chung shares the experiences, mentors, and moments that shaped his remarkable career at AZDPS.

Listeners will hear firsthand how law enforcement has evolved since the 1980s — from portable “rat pack” radios and suitcase cell phones to today’s advanced technology, aviation rescues, and wellness-focused programs. Lt. Col. Chung also provides an inside look at the many professional staff members and specialized bureaus that keep AZDPS running every day, including aviation, fleet management, training, crime lab operations, logistics, wellness services, and more.

The conversation also explores the growing importance of employee wellness, mental health resources, and peer support following critical incidents, including the tragic loss of Ranger 56 crew members earlier this year.

As Lt. Col. Chung prepares for retirement after more than 34 years with DPS, he reflects on family, mentorship, integrity, and the enduring pride of serving the people of Arizona.

In this episode of Seven Points, hosts Warren Trent and Sgt. Kameron Lee sit down with DPS telecommunications manager and statewide interoperability coordinator Jeremy Knoll for an inside look at the technology that keeps Arizona’s first responders connected. With nearly 30 years at DPS, Jeremy shares his journey from growing up in a small town in North Idaho to becoming one of the agency’s leading experts in public safety communications.

Jeremy explains the critical role telecommunications plays in law enforcement, from 911 dispatch systems and mountaintop radio towers to the massive statewide network that supports troopers, firefighters, EMS, and partner agencies across Arizona. Listeners will hear about the challenges of maintaining aging infrastructure, the demanding off-road work required to access remote communication sites, and the groundbreaking transition to a modern digital radio system.

The conversation also dives into new technology transforming public safety, including LTE integration, FirstNet connectivity, improved statewide coverage, and encrypted communications designed to enhance officer safety. Jeremy’s passion for innovation, teamwork, and public service shines throughout this fascinating discussion, offering listeners a behind-the-scenes perspective on the unseen systems that help keep Arizona safe every day.

In this episode of Seven Points, hosts Warren Trent and Sgt. Kameron Lee sit down with longtime DPS employee Charlie Hopkins to chat about his resilience, wellness, and personal growth. Recorded at the DPS Wellness Center, Charlie shares his journey from aspiring child psychologist to state trooper, SWAT operator, and law enforcement tech specialist.

Charlie shares a life-changing incident when he was hit by a vehicle, leading to a long recovery that changed his view on health and fitness. That experience, combined with later career challenges, ignited a lasting commitment to physical and mental wellness. He discusses how consistent training, strength work, and even stepping outside his comfort zone with yoga have helped him stay grounded and resilient.

The conversation highlights the importance of simply showing up, breaking through intimidation, and using available resources to improve overall well-being. Charlie’s candid, often humorous storytelling underscores a deeper message: fitness isn’t about perfection, it’s about persistence. His story serves as both motivation and proof that no matter your starting point, taking that first step can lead to lasting change.