S1E6: When Efficiency and Optimization Masks Corporate Blind Spots
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S1E6: When Efficiency and Optimization Masks Corporate Blind Spots
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This episode we're bringing the "theory" of adult development and applying it to a real-world circumstance. Dell's SVP of Public Policy & Marketing wrote an article about a recommendation made by a member of their Customer Advisory Board, Bob Leek — CIO of Clark County, NV. Bob stated, "“State, local, and tribal governments are mission-based organizations. We shouldn’t be measuring return on investment — we should be measuring return on mission.”
While Bob is correct, and the ROM metric that resulted from that conversation is arguably orders of magnitude better than ROI for this context, the article missed a number of paradoxes and ironies. It offers a perfect opportunity to look a little deeper. At the end, I offer 3 questions you can use the next time you are asked to absorb a strategic brief, a strategy plan or an explanation from leadership that sounds clear at first, but perhaps misses some important realities.
I'd love to hear your thoughts or questions, so please post them below, or reach out via my website: https://www.aliceanneschmidt.com
