Épisodes

  • "Understanding the 3 Types of Point of Sales Systems" Know Before You Buy
    Dec 15 2025

    Choosing the wrong Point of Sale system can cost your business thousands of dollars, slow down your staff, and lock you into long-term contracts you didn’t fully understand.

    In this episode, we break down the three main types of Point of Sale systems every restaurant, bar, café, and retail owner needs to know:

    Cloud-Based POS
    Hybrid POS
    PC / Server-Based POS

    We explain:
    How each system works behind the scenes
    The real pros and cons vendors don’t always disclose
    Which systems stop working when the internet goes down—and which don’t
    Upfront costs vs. ongoing monthly fees
    Performance differences during high-volume service
    Which POS type is actually best for your business model
    We also share real-world examples of popular POS platforms in each category and practical tips for protecting your operation during internet outages, power failures, and system crashes.

    Whether you’re opening a new business, replacing an outdated POS, or trying to avoid an expensive mistake, this episode will give you the clarity you need before sitting through another sales demo.

    📌 Watch before you buy a POS system.

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    30 min
  • "Behind the Bar":How Bartenders Steal and How Owners Can Stop It
    Oct 21 2025

    Behind every successful bar is trust — but what happens when that trust starts to drain away, one pour at a time? In this episode, we expose the hidden ways bartender theft eats into profits, from over-pouring and comped drinks to creative register tricks that most owners never notice.

    Join us as we break down real-world examples, red flags to watch for, and proven systems that protect your bottom line without killing bar culture. You’ll learn how to spot the leaks before they sink your business — and how to build a bar team rooted in accountability, transparency, and integrity.

    Whether you manage a bustling nightclub or a neighborhood tavern, this episode will change the way you see every shift behind the bar.

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    22 min
  • "How Restaurant Employees Are Stealing from You"
    Jul 11 2025

    What's really happening behind the scenes at your restaurant. I cover a lot of ways that your employees are skimming money right from under your nose from giving things away to falsifying walkouts and spills. Stay tuned to the end because you won't be disappointed.

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    40 min
  • "Surveillance Camera's, How to Protect Your Bottom Line"
    Jun 16 2025

    In today’s fast-paced restaurant environment, surveillance cameras are no longer a luxury—they’re a necessity. First and foremost, they protect your business. Cameras deter theft—whether it’s dine-and-dash customers, inventory skimming, or employee misconduct. They provide clear, unbiased evidence in case of disputes, accidents, or false liability claims, saving thousands in potential legal costs.

    But it's not just about security. Surveillance systems also promote accountability and professionalism among staff. When employees know they're being watched, service standards rise. You can also use footage to monitor workflow, improve training, and optimize peak-hour performance.

    In short, restaurant cameras aren’t about spying—they’re about safety, transparency, and smart operations. They protect your team, your customers, and your bottom line.

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    20 min
  • "Employee Theft and the Psychology Behind it"
    May 9 2025

    In this episode we dive into the Psychology Behind why do employees steal from the restaurants and bars and how can owners and managers watch out for the signs.

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    19 min
  • "Training for Success: Building a Rockstar Restaurant Team from Day One"
    Apr 25 2025

    In this episode of Restaurant Talk, we dive deep into one of the most overlooked — yet critical — elements of a successful restaurant: employee training. We’ll discuss how to create an onboarding process that sets clear expectations, instills your restaurant’s culture, and empowers staff to deliver outstanding service. Whether you’re launching a new concept or improving an existing team, we’ll cover the keys to structured training programs, mentorship strategies, and ongoing education that keep your staff motivated, engaged, and consistently performing at their best.

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    16 min
  • Building a Strong Restaurant Brand
    Apr 9 2025

    In this episode of the Restaurant Talk Podcast, we dive deep into what it really takes to build a powerful restaurant brand that stands out in a saturated market. Whether you're starting from scratch or refreshing your concept, branding is more than just a logo — it's the voice, the vibe, the values, and the experience your guests walk away with.

    We'll cover:

    • How to define your restaurant’s core identity and story
    • Tips for aligning your brand across décor, menu, marketing, and team culture
    • The role of consistency and emotional connection in brand loyalty
    • How to train your team to live the brand every day

    Whether you're a seasoned operator or an aspiring restaurateur, this episode will give you practical tools to create a brand that not only turns heads—but keeps guests coming back for more.

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    35 min